14 Market Place, Barnard Castle, DL12 8ND
View Full Details of Kings CourtThe care my relative received in Kings Court was excellent. She was cared for with genuine affection and staff took their time to ensure they met her needs. During her time there she was involved in lots of activities, and seeing the photographs of her smiling and involved was a real pleasure. She was well fed, had meaningful activities and was treated with dignity. Though she recently passed away, staff showed her kindness right to the end and were supportive to family who were attending, taking the time to pay their respects. Their many kindnesses were really appreciated.
The manager and her team continue to deliver excellent care to Mum. She has flourished since coming into King's Court and every member of the team is enthusiastic and positive whilst with the residents. I can't single any particular carer out as everyone seems to know Mum and understand her needs. She enjoys being with her fellow residents and doing the various activities available which are many and varied. Mum always looks clean, tidy and well-dressed just as she would want. She enjoys the food and her room is well maintained although I think she only sleeps there, preferring to spend time in the lounge with her friends. Thank you, everyone, at King's Court, we very much appreciate the support, care and kindness you show mum.
I am so happy with the care and friendship my Mam has received from the staff at King's Court. She was really struggling at home before she moved in last year and is so much happier now. She receives fantastic care and has the support she needs to join in with lots of activities to keep her body and mind active. The home is in the former King's Head Hotel in Barnard Castle Market Place, has good facilities and it is nice that the residents can watch all the comings and goings in the town from the lounge window.
My dad was a resident here and I was so impressed with the facilities, the cleanliness and the friendliness of the staff. In the lounge area there was a choice of cold drinks for the residents to access at all times something that wasn't available at his previous care home. If my dad was in his room the staff would check if he wanted a hot drink and would regularly check that he was ok with a bit of chat. Bringing my young children to see their Grandad was never an issue and the staff would chat with them making us all feel welcome. Overall, the staff were respectful, kind and caring.
I cannot speak highly enough of Kings Court. Although quirky in design, it feels warm & homely with small touches standing out. The staff are second to none, every member of staff you meet greets you with a smile & makes you welcome. You can genuinely see they care about their residents, they treat them with dignity & respect & like their own. They laugh with them, take time to listen to them & they truly 'know' their residents. My dad came to Kings Court this year from another care home where he was so withdrawn & deteriorating. Moving here was the best thing for him, we only wish we'd been able to do it sooner. His room was so lovely and homely & as a family it was lovely for us all to visit him somewhere he was happy & content. He loved all the staff & you watched the cheeky smile come across his face when he listened to their banter & when they joked along with him. They did their absolute best for him, they pushed for anything & everything to help him. He was truly happy here.
My husband was in Kings Court for only a couple of months but he was so happy to be there. Everyone was so patient, friendly and caring towards him. He was encouraged to participate in the varied activities which he enjoyed, and enjoyed the food which was just like home cooking. The building/rooms were always clean and homely - very much a home from home environment. From my perspective, I found the staff professional, approachable and friendly. I was kept up to date with his progress/changes. They were quick to pick up when my husband was unwell /deteriorating and referred him appropriately. Nothing was too much trouble. His care was excellent . I can't praise King Court enough for their care, compassion and communication.
Kings Court is a "home from home" for our mum. She is very happy there and loves the staff. She loves to socialise in her own way and joins in with various activities. We are delighted with the new manager, who has not been in the position long. She is approachable, and nothing is too much trouble. Thank you, Kings Court.
Can't say and praise this home and staff enough. What a great place with pleasant caring staff and leadership. Nothing is ever too much bother and they are always so welcoming. As a family, we are so grateful for the care our mother has received over the past 2+ years. I would also like to say how accommodating and caring they have been and continue to be towards our father who goes in almost daily. Thank you!
Mum has just finished her 6-week respite stay after coming out of hospital, but after 3 weeks stay she has decided that she felt so well cared for that she is going to stay permanently. As a family, we feel Mum is back to herself, engaging well with other residents, enjoying all the activities but especially enjoying the food. Finally, thank you to all the staff (carers, admin, catering, housekeeping and maintenance|.
I have only positive feedback for Kings Court. All staff are welcoming and approachable; nothing is too much trouble. Activities and events are varied and the way they encourage families to be involved is excellent. The care home has a homely feel and rooms are very generous.
Staff are friendly, patient and attentive. My mother enjoys the food and the atmosphere is very relaxed. The decor is homely and there are regular group activities and celebrations. I feel confident that my mother is well cared for.
Excellent care. Excellent communication. Keep us updated with things that are happening. Like home from home.
The level of care my dad has received since being in the home is second to none. The staff are all lovely too.
Couldn't of found a better home. Excellent staff. Go above and beyond to make sure everything is ok. Staff treat us like family.
Many thanks to the dedicated staff of Kings Court. My mum has settled in there nicely and is now happy and safe. Nothing is too much for these wonderful folks; it's comforting to know that such a caring community exists in the very heart of Barnard Castle.
My father came to Kings Court as an emergency on the 26th of August 2023. He was only in for a few days before passing. Whilst he was there he received the greatest of care. He was well treated, they showed him great respect and dignity. He was clean and tidy. I couldn't have asked for better care.
Overall, my mum is happy with the care home. However, what she is extremely frustrated about is the lack of activities run by the staff. Bingo once every work or so for one afternoon is insufficient to relieve the boredom. Mum often asks to be taken out in her wheelchair to the local shops or simply for a change of scenery, but the usual reply is that the staff are too busy to do so.
We have felt an overriding sense of relief and happiness since we found Kings Court in March. Having viewed many homes, we knew as soon as we walked in the door that this was the one. The way in which my mother-in-law is treated, the compassion, humour, dignity and love is second to none. Before her admission, she was angry, aggressive and a danger to herself. Now, through their deep investment in understanding her needs, she is calmer, and content and has become a valued resident. The highlight in recent weeks was receiving a photo of her getting her "resident of the week" award. The joy on her face sums it all up. What a very special place this is.
I am generally satisfied with your service. My only complaint is my mother's lack of hair-dressing and her fingernails; she's never had long hair in the sixty years I've been alive.
All staff deserve a pay rise! I can’t fault anything at this moment in time. I can talk to any of the staff about anything. The only thing I have to add is another activities member of staff. All staff are lovely.
The care my relative received in Kings Court was excellent. She was cared for with genuine affection and staff took their time to ensure they met her needs. During her time there she was involved in lots of activities, and seeing the photographs of her smiling and involved was a real pleasure. She was well fed, had meaningful activities and was treated with dignity. Though she recently passed away, staff showed her kindness right to the end and were supportive to family who were attending, taking the time to pay their respects. Their many kindnesses were really appreciated.
The manager and her team continue to deliver excellent care to Mum. She has flourished since coming into King's Court and every member of the team is enthusiastic and positive whilst with the residents. I can't single any particular carer out as everyone seems to know Mum and understand her needs. She enjoys being with her fellow residents and doing the various activities available which are many and varied. Mum always looks clean, tidy and well-dressed just as she would want. She enjoys the food and her room is well maintained although I think she only sleeps there, preferring to spend time in the lounge with her friends. Thank you, everyone, at King's Court, we very much appreciate the support, care and kindness you show mum.
I am so happy with the care and friendship my Mam has received from the staff at King's Court. She was really struggling at home before she moved in last year and is so much happier now. She receives fantastic care and has the support she needs to join in with lots of activities to keep her body and mind active. The home is in the former King's Head Hotel in Barnard Castle Market Place, has good facilities and it is nice that the residents can watch all the comings and goings in the town from the lounge window.
My dad was a resident here and I was so impressed with the facilities, the cleanliness and the friendliness of the staff. In the lounge area there was a choice of cold drinks for the residents to access at all times something that wasn't available at his previous care home. If my dad was in his room the staff would check if he wanted a hot drink and would regularly check that he was ok with a bit of chat. Bringing my young children to see their Grandad was never an issue and the staff would chat with them making us all feel welcome. Overall, the staff were respectful, kind and caring.
I cannot speak highly enough of Kings Court. Although quirky in design, it feels warm & homely with small touches standing out. The staff are second to none, every member of staff you meet greets you with a smile & makes you welcome. You can genuinely see they care about their residents, they treat them with dignity & respect & like their own. They laugh with them, take time to listen to them & they truly 'know' their residents. My dad came to Kings Court this year from another care home where he was so withdrawn & deteriorating. Moving here was the best thing for him, we only wish we'd been able to do it sooner. His room was so lovely and homely & as a family it was lovely for us all to visit him somewhere he was happy & content. He loved all the staff & you watched the cheeky smile come across his face when he listened to their banter & when they joked along with him. They did their absolute best for him, they pushed for anything & everything to help him. He was truly happy here.
My husband was in Kings Court for only a couple of months but he was so happy to be there. Everyone was so patient, friendly and caring towards him. He was encouraged to participate in the varied activities which he enjoyed, and enjoyed the food which was just like home cooking. The building/rooms were always clean and homely - very much a home from home environment. From my perspective, I found the staff professional, approachable and friendly. I was kept up to date with his progress/changes. They were quick to pick up when my husband was unwell /deteriorating and referred him appropriately. Nothing was too much trouble. His care was excellent . I can't praise King Court enough for their care, compassion and communication.
Kings Court is a "home from home" for our mum. She is very happy there and loves the staff. She loves to socialise in her own way and joins in with various activities. We are delighted with the new manager, who has not been in the position long. She is approachable, and nothing is too much trouble. Thank you, Kings Court.
Can't say and praise this home and staff enough. What a great place with pleasant caring staff and leadership. Nothing is ever too much bother and they are always so welcoming. As a family, we are so grateful for the care our mother has received over the past 2+ years. I would also like to say how accommodating and caring they have been and continue to be towards our father who goes in almost daily. Thank you!
Mum has just finished her 6-week respite stay after coming out of hospital, but after 3 weeks stay she has decided that she felt so well cared for that she is going to stay permanently. As a family, we feel Mum is back to herself, engaging well with other residents, enjoying all the activities but especially enjoying the food. Finally, thank you to all the staff (carers, admin, catering, housekeeping and maintenance|.
I have only positive feedback for Kings Court. All staff are welcoming and approachable; nothing is too much trouble. Activities and events are varied and the way they encourage families to be involved is excellent. The care home has a homely feel and rooms are very generous.
Staff are friendly, patient and attentive. My mother enjoys the food and the atmosphere is very relaxed. The decor is homely and there are regular group activities and celebrations. I feel confident that my mother is well cared for.
Excellent care. Excellent communication. Keep us updated with things that are happening. Like home from home.
The level of care my dad has received since being in the home is second to none. The staff are all lovely too.
Couldn't of found a better home. Excellent staff. Go above and beyond to make sure everything is ok. Staff treat us like family.
Many thanks to the dedicated staff of Kings Court. My mum has settled in there nicely and is now happy and safe. Nothing is too much for these wonderful folks; it's comforting to know that such a caring community exists in the very heart of Barnard Castle.
My father came to Kings Court as an emergency on the 26th of August 2023. He was only in for a few days before passing. Whilst he was there he received the greatest of care. He was well treated, they showed him great respect and dignity. He was clean and tidy. I couldn't have asked for better care.
Overall, my mum is happy with the care home. However, what she is extremely frustrated about is the lack of activities run by the staff. Bingo once every work or so for one afternoon is insufficient to relieve the boredom. Mum often asks to be taken out in her wheelchair to the local shops or simply for a change of scenery, but the usual reply is that the staff are too busy to do so.
We have felt an overriding sense of relief and happiness since we found Kings Court in March. Having viewed many homes, we knew as soon as we walked in the door that this was the one. The way in which my mother-in-law is treated, the compassion, humour, dignity and love is second to none. Before her admission, she was angry, aggressive and a danger to herself. Now, through their deep investment in understanding her needs, she is calmer, and content and has become a valued resident. The highlight in recent weeks was receiving a photo of her getting her "resident of the week" award. The joy on her face sums it all up. What a very special place this is.
I am generally satisfied with your service. My only complaint is my mother's lack of hair-dressing and her fingernails; she's never had long hair in the sixty years I've been alive.
All staff deserve a pay rise! I can’t fault anything at this moment in time. I can talk to any of the staff about anything. The only thing I have to add is another activities member of staff. All staff are lovely.