Submit a Review for Rose Lodge Care Home
Carers Way, Cobblers Lane, Newton Aycliffe, DL5 4SE
View Full Details of Rose Lodge Care HomeLatest Reviews for Rose Lodge Care Home
10 April 2025
My Mam receives excellent care and attention from the staff at the Care Home. She has all her meals specially made as she has a swallowing problem. This has enabled her to receive the nutrition she needs and has brought to an end her constant sickness when eating. I attribute this improvement to the vigilance of the staff whoo organised her a Hospital investigation. I had been unable to achieve this for her through her previous GP when she was living at home. As a result of this, she has galined weight and is much stronger than when she first moved in to Care. She can walk with the aid of the Zimmer frame
28 January 2025
Our experience with Rose Lodge Care Home was very positive during our loved one's respite stay of several weeks. The staff provided excellent attention to all aspects of personal care, ensuring my Mother-in-law was well-looked after with regular visits from the hairdresser and good attention to grooming needs. The team's holistic approach stood out - they didn't just focus on basic care but ensured residents had access to services that maintained their dignity and well-being. Staff showed genuine care in their interactions, making it feel more like a home than a facility. The level of personal attention and professionalism gave us great peace of mind. We're grateful for the compassionate care provided by the Rose Lodge team during this time.
05 December 2024
My mother has stayed at Rose Lodge for respite. She was very happy when we visited as she was not on her own. My family were very impressed at how friendly the staff were. The home is very clean, with plenty of activities. The manager was very helpful to us. As a family, we felt Mam was safe at Rose Lodge.
27 November 2024
When I visited Mam in Rose Lodge she was very happy and comfortable staff were helpful and kind Mam's room was very nice and clean I was happy with Mam's care there, all the facilities were excellent.
07 November 2024
My mam has been here for the past couple of weeks recovering from illness. She is going home tomorrow, but her stay here has been lovely. All the staff are ultra friendly and approachable. Her room was spacious and cosy. They have a lovely dining room laid out like a restaurant and she even got a daily cooked breakfast. There were also plenty of activities for residents. I can honestly say this place is really good and definitely recommend it. Thank you to everyone for taking good care of my mam.
14 March 2024
Very pleased with all aspects of care at Rose Lodge Newton Aycliffe. The staff are all very kind and patient with a good sprinkle of humour thrown in to lift spirits when required. Mum particularly enjoyed the activities, with music and movement and the singer who visited amongst her favourites. Food choices are excellent and the endless cups of coffee/beverages are all very much appreciated. Would definitely recommend Rose Lodge to anyone looking for a caring, homely environment for their loved ones.
19 June 2023
All staff at the care home are extremely professional, friendly and approachable. Their care and attention to my father's needs is excellent. Relationships between staff and residents are wonderful, creating a family feel to the home. My father has grown in strength and happiness due to the team of people around him. A five star home! Thank you.
23 February 2023
Staff try very hard to make residents feel at home from home. Always friendly to visiting families too. Will do anything for us. Excellent food and drinks, regularly throughout the day and evening. Brilliant activities and entertainment which is so important to keep resident's minds active as much as possible. The family feel so lucky to have Mam here. Thank you to the management and all the staff.
20 February 2023
My mam has been a resident of Rose Lodge for just over a year. I cannot fault the staff's commitment to their residents. No home is perfect, but the carers work extremely hard. They are pleasant and caring. My mam is coming to the end of her life, but these girls have made her remaining time with us enjoyable. She has flourished under their excellent care.
14 February 2023
This care home is very welcoming to the residents. I partially love the range of activities that they have on. My aunt loves engaging in the activities, especially when the care home gets singers in, as she feels like she is the performance. She also enjoys playing bingo or dominoes. The staff are very supportive, and I am glad that my aunt is well cared for.
13 February 2023
My great aunty is staying at Rose Lodge Care Home and I can't fault her care! She loves the meals, her needs are well met and communication has always been top notch! She loves the weekly bingo and armchair exercises! Thank you for looking after her so well and giving her opportunities to engage in some of her hobbies!
10 February 2023
Having many years experience in healthcare, the thought of having to choose a care home for my beloved Nana was daunting. As a family we decided to choose Rose Lodge Care Home and never did we ever regret this. My nana was cared for as we as her family would of cared for her, she was shown love and affection and nothing was ever too much trouble. I would not hesitate to choose this care home again should we need to. I am forever grateful to each and every member of staff. Thank you Rose Lodge Care Home.
09 February 2023
Rose Lodge is a very friendly home. Staff are very caring and will help you with any needs your family member has. My dad loves the activities, i.e. bingo, dominoes, armchair exercises, and reading books from their library. l have no hesitation in recommending this care home.
09 February 2023
My father-in-law has lived there for over a year now. He loves it there; he has made friends and loves the activities and entertainment. He loves mealtimes sitting around the dining table chatting with other residents. Rose Lodge has a lovely and friendly atmosphere, and the staff are lovely to him. He is very happy there, and that's all I could ask for.
07 February 2023
My mother has been a resident at Rose Lodge for two years now and the support and kindness shown to my mother and myself has been outstanding my mother has gained weight and made friends since coming to Rose Lodge and enjoys all meals prepared for her and joining in all activities. Placing my mother into a care home was a difficult time for me but the staff at Rose Lodge have all been supportive and I can not thank them enough.
07 February 2023
My mother-in-law went to Rose Lodge two years ago and the care she has received has been amazing. I have not seen my mother-in-law look as healthy as she does and she is so happy in her surroundings, I know this is due to the care and support given by the staff and management at the home. I know my wife is now able to settle at night knowing her mother is safe and well cared for.
13 January 2023
Please please do not use this home. This is the most awful place. Understaffed, staff under pressure, and not the slightest hint of joy here. Any good reviews must be old reviews. Do your research. If you love your family member and they have dementia please take them elsewhere.
13 January 2023
Rose Lodge is a clean and modern care home. The staff I engaged with on visits were pleasant and helpful when approached. My mother-in-law was placed in Rose Lodge temporarily. However, my experience of visiting my mother-in-law in the home was not a good one. She has mild to moderate dementia symptoms, which manifests as confusion and no perception of time. She was placed on a floor with patients who displayed more severe dementia symptoms. This made her very uncomfortable and miserable (unfortunately, we were unable to move floors). On observation, some of the residents were not very clean and were walking around the corridors in badly soiled clothes. On one occasion a resident was banging on the door to be let out as I was trying to leave, no staff came to her aid. These are just a couple of examples. Whilst I appreciate that the staff have a difficult and demanding job, the residents are someone's family and therefore should be treated with care and respect at all times.
12 December 2022
I found this care home perfect for my aunt who has advanced dementia. Her meals were given to her already cut up to make eating much easier for her. Her care is person-centred. The activities she enjoyed were offered on a daily basis, her favourite will always be armchair exercises. We are so pleased with the care home.
06 October 2021
The staff are Rose Lodge Care Home do a very good job for my mum and residents. They are helpful and make sure that nothing is a bother. To me, the staff don't get paid enough for the job they do. It's hard work and demanding, hats off to the ladies and gentlemen you have at your company. Just to say a special mention to the care home's cat, 19 years old and the residents love him at Rose Lodge.
Latest Reviews for Rose Lodge Care Home
10 April 2025
My Mam receives excellent care and attention from the staff at the Care Home. She has all her meals specially made as she has a swallowing problem. This has enabled her to receive the nutrition she needs and has brought to an end her constant sickness when eating. I attribute this improvement to the vigilance of the staff whoo organised her a Hospital investigation. I had been unable to achieve this for her through her previous GP when she was living at home. As a result of this, she has galined weight and is much stronger than when she first moved in to Care. She can walk with the aid of the Zimmer frame
28 January 2025
Our experience with Rose Lodge Care Home was very positive during our loved one's respite stay of several weeks. The staff provided excellent attention to all aspects of personal care, ensuring my Mother-in-law was well-looked after with regular visits from the hairdresser and good attention to grooming needs. The team's holistic approach stood out - they didn't just focus on basic care but ensured residents had access to services that maintained their dignity and well-being. Staff showed genuine care in their interactions, making it feel more like a home than a facility. The level of personal attention and professionalism gave us great peace of mind. We're grateful for the compassionate care provided by the Rose Lodge team during this time.
05 December 2024
My mother has stayed at Rose Lodge for respite. She was very happy when we visited as she was not on her own. My family were very impressed at how friendly the staff were. The home is very clean, with plenty of activities. The manager was very helpful to us. As a family, we felt Mam was safe at Rose Lodge.
27 November 2024
When I visited Mam in Rose Lodge she was very happy and comfortable staff were helpful and kind Mam's room was very nice and clean I was happy with Mam's care there, all the facilities were excellent.
07 November 2024
My mam has been here for the past couple of weeks recovering from illness. She is going home tomorrow, but her stay here has been lovely. All the staff are ultra friendly and approachable. Her room was spacious and cosy. They have a lovely dining room laid out like a restaurant and she even got a daily cooked breakfast. There were also plenty of activities for residents. I can honestly say this place is really good and definitely recommend it. Thank you to everyone for taking good care of my mam.
14 March 2024
Very pleased with all aspects of care at Rose Lodge Newton Aycliffe. The staff are all very kind and patient with a good sprinkle of humour thrown in to lift spirits when required. Mum particularly enjoyed the activities, with music and movement and the singer who visited amongst her favourites. Food choices are excellent and the endless cups of coffee/beverages are all very much appreciated. Would definitely recommend Rose Lodge to anyone looking for a caring, homely environment for their loved ones.
19 June 2023
All staff at the care home are extremely professional, friendly and approachable. Their care and attention to my father's needs is excellent. Relationships between staff and residents are wonderful, creating a family feel to the home. My father has grown in strength and happiness due to the team of people around him. A five star home! Thank you.
23 February 2023
Staff try very hard to make residents feel at home from home. Always friendly to visiting families too. Will do anything for us. Excellent food and drinks, regularly throughout the day and evening. Brilliant activities and entertainment which is so important to keep resident's minds active as much as possible. The family feel so lucky to have Mam here. Thank you to the management and all the staff.
20 February 2023
My mam has been a resident of Rose Lodge for just over a year. I cannot fault the staff's commitment to their residents. No home is perfect, but the carers work extremely hard. They are pleasant and caring. My mam is coming to the end of her life, but these girls have made her remaining time with us enjoyable. She has flourished under their excellent care.
14 February 2023
This care home is very welcoming to the residents. I partially love the range of activities that they have on. My aunt loves engaging in the activities, especially when the care home gets singers in, as she feels like she is the performance. She also enjoys playing bingo or dominoes. The staff are very supportive, and I am glad that my aunt is well cared for.
13 February 2023
My great aunty is staying at Rose Lodge Care Home and I can't fault her care! She loves the meals, her needs are well met and communication has always been top notch! She loves the weekly bingo and armchair exercises! Thank you for looking after her so well and giving her opportunities to engage in some of her hobbies!
10 February 2023
Having many years experience in healthcare, the thought of having to choose a care home for my beloved Nana was daunting. As a family we decided to choose Rose Lodge Care Home and never did we ever regret this. My nana was cared for as we as her family would of cared for her, she was shown love and affection and nothing was ever too much trouble. I would not hesitate to choose this care home again should we need to. I am forever grateful to each and every member of staff. Thank you Rose Lodge Care Home.
09 February 2023
Rose Lodge is a very friendly home. Staff are very caring and will help you with any needs your family member has. My dad loves the activities, i.e. bingo, dominoes, armchair exercises, and reading books from their library. l have no hesitation in recommending this care home.
09 February 2023
My father-in-law has lived there for over a year now. He loves it there; he has made friends and loves the activities and entertainment. He loves mealtimes sitting around the dining table chatting with other residents. Rose Lodge has a lovely and friendly atmosphere, and the staff are lovely to him. He is very happy there, and that's all I could ask for.
07 February 2023
My mother has been a resident at Rose Lodge for two years now and the support and kindness shown to my mother and myself has been outstanding my mother has gained weight and made friends since coming to Rose Lodge and enjoys all meals prepared for her and joining in all activities. Placing my mother into a care home was a difficult time for me but the staff at Rose Lodge have all been supportive and I can not thank them enough.
07 February 2023
My mother-in-law went to Rose Lodge two years ago and the care she has received has been amazing. I have not seen my mother-in-law look as healthy as she does and she is so happy in her surroundings, I know this is due to the care and support given by the staff and management at the home. I know my wife is now able to settle at night knowing her mother is safe and well cared for.
13 January 2023
Please please do not use this home. This is the most awful place. Understaffed, staff under pressure, and not the slightest hint of joy here. Any good reviews must be old reviews. Do your research. If you love your family member and they have dementia please take them elsewhere.
13 January 2023
Rose Lodge is a clean and modern care home. The staff I engaged with on visits were pleasant and helpful when approached. My mother-in-law was placed in Rose Lodge temporarily. However, my experience of visiting my mother-in-law in the home was not a good one. She has mild to moderate dementia symptoms, which manifests as confusion and no perception of time. She was placed on a floor with patients who displayed more severe dementia symptoms. This made her very uncomfortable and miserable (unfortunately, we were unable to move floors). On observation, some of the residents were not very clean and were walking around the corridors in badly soiled clothes. On one occasion a resident was banging on the door to be let out as I was trying to leave, no staff came to her aid. These are just a couple of examples. Whilst I appreciate that the staff have a difficult and demanding job, the residents are someone's family and therefore should be treated with care and respect at all times.
12 December 2022
I found this care home perfect for my aunt who has advanced dementia. Her meals were given to her already cut up to make eating much easier for her. Her care is person-centred. The activities she enjoyed were offered on a daily basis, her favourite will always be armchair exercises. We are so pleased with the care home.
06 October 2021
The staff are Rose Lodge Care Home do a very good job for my mum and residents. They are helpful and make sure that nothing is a bother. To me, the staff don't get paid enough for the job they do. It's hard work and demanding, hats off to the ladies and gentlemen you have at your company. Just to say a special mention to the care home's cat, 19 years old and the residents love him at Rose Lodge.