Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Dr Ashdown's Stockton Lodge Nursing Home

stars
stars 19 May 2023
My dad stayed at Stockton Lodge Nursing Home for just over a year from 14th February 2022 till he was admitted to hospital end of March 2023, where he sadly passed away. My dad had really challenging behaviour due to his dementia and Stockton Lodge was almost his last chance as he hadn’t settled in any other care facilities (think we had tried 4 others). The staff on the challenging behaviour unit really understood my dads needs and treated him with respect and dignity. My dad was always well fed and well looked after, often enjoying jokes and activities. All staff and management were happy to discuss any concerns and kept me informed on his care. Everyone at the home was sociable and happy to chat when we visited, offering cups of tea and food. All staff and management were very supportive to me and my mam, who was herself poorly too and helped us as a family celebrate, my parents 60th wedding anniversary and my dads 82nd birthday, leaving me with lovely memories.
Review from Maxine T (Daughter of Resident/Service User)
stars
stars 24 September 2018
Since the day my mam arrived at Stockton Lodge she has been made to feel welcome by all staff as have family. She has received excellent care and has never been made to feel a nuisance. She has been there for over 10 weeks now and has been able to bring her bed and chair from home to make her more comfortable. Everyone is very caring, friendly.
Review from Carol P (Daughter of Resident/Service User)