Submit a Review for Castlebank Care Home
26 Castle Bank, Tow Law, Bishop Auckland, DL13 4AE
View Full Details of Castlebank Care HomeLatest Reviews for Castlebank Care Home
27 August 2024
The staff at Castlebank are caring and thoughtful towards residents and family. They show respect, have patience, and bring a calm atmosphere. We visit regularly and always feel welcomed and accepted. There is a good choice of food at all mealtimes and tea/coffee/juice with biscuits/cake in between. Rooms are clean but not all have a toilet. Cannot fault the care they have given my mum.
07 February 2024
My mother has been a resident for nearly a year now. In this time she has been treated with such kindness. I cannot find anything to criticise this care home for. The staff go over and above continuously. The food is all home-cooked and superb. The respect shown to all residents is exemplary.
10 October 2023
Lovely staff, everyone is very approachable. care of residents is also good. Meals are really good with most things home-cooked. Rooms are clean and comfortable although not all have their own toilet. They allow residents to take some of their own furniture in which is comforting for them. if I could choose a care home again for my mother, I would make the same choice.
16 June 2017
My mother was accepted into the Castle Bank Residential Home in an emergency situation. She had been discharged from hospital a few days prior, which turned out to be somewhat premature. Her mobility was dreadful, a problem which was dramatically improved by the attention given to her by staff over a ten day period. Staff were friendly, helpful and attentive and kept me informed about her progress. She was surprisingly happy and content, considering her determination to remain in her own home. The treatment she received enabled her to return to that home. She herself has concluded that she would be happy to return to Castle Bank should this be needed in the future.
03 December 2015
Helped to put up Christmas decorations and found out how caring the staff were towards the residents and families totally shocked at how much love and caring they were to all people involved. Many thanks to all involved in my experience many thanks again xxxx
27 November 2015
My Mum has now been a resident for 2.5 years. The standard of care remains excellent. My mum went through a period of not eating, the staff did everything they could to coax and encourage her. She now has gained weight again and has a much better appetite. The food is all home cooked and the menu choices great. I cannot praise the staff enough they treat residents with respect, I am there regularly and am always impressed with the level of care. The decor is a little dated but that is not a deterrent, the home is clean and provides a great home for the residents.
Latest Reviews for Castlebank Care Home
27 August 2024
The staff at Castlebank are caring and thoughtful towards residents and family. They show respect, have patience, and bring a calm atmosphere. We visit regularly and always feel welcomed and accepted. There is a good choice of food at all mealtimes and tea/coffee/juice with biscuits/cake in between. Rooms are clean but not all have a toilet. Cannot fault the care they have given my mum.
07 February 2024
My mother has been a resident for nearly a year now. In this time she has been treated with such kindness. I cannot find anything to criticise this care home for. The staff go over and above continuously. The food is all home-cooked and superb. The respect shown to all residents is exemplary.
10 October 2023
Lovely staff, everyone is very approachable. care of residents is also good. Meals are really good with most things home-cooked. Rooms are clean and comfortable although not all have their own toilet. They allow residents to take some of their own furniture in which is comforting for them. if I could choose a care home again for my mother, I would make the same choice.
16 June 2017
My mother was accepted into the Castle Bank Residential Home in an emergency situation. She had been discharged from hospital a few days prior, which turned out to be somewhat premature. Her mobility was dreadful, a problem which was dramatically improved by the attention given to her by staff over a ten day period. Staff were friendly, helpful and attentive and kept me informed about her progress. She was surprisingly happy and content, considering her determination to remain in her own home. The treatment she received enabled her to return to that home. She herself has concluded that she would be happy to return to Castle Bank should this be needed in the future.
03 December 2015
Helped to put up Christmas decorations and found out how caring the staff were towards the residents and families totally shocked at how much love and caring they were to all people involved. Many thanks to all involved in my experience many thanks again xxxx
27 November 2015
My Mum has now been a resident for 2.5 years. The standard of care remains excellent. My mum went through a period of not eating, the staff did everything they could to coax and encourage her. She now has gained weight again and has a much better appetite. The food is all home cooked and the menu choices great. I cannot praise the staff enough they treat residents with respect, I am there regularly and am always impressed with the level of care. The decor is a little dated but that is not a deterrent, the home is clean and provides a great home for the residents.