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Newbiggin Lane, Westerhope, Newcastle upon Tyne, NE5 1NA
View Full Details of Sovereign CourtLatest Reviews for Sovereign Court
22 August 2024
All the staff are really lovely, make you feel at home. Definitely a 5-star care home.
10 June 2024
The staff and manager are so friendly and welcoming. My husband is so much happier there, he can be encouraged and guided into doing tasks and doing day-to-day activities. The care of the girls (carers) is amazing.
18 January 2024
Lovely, little 12-bed home. Staff are very friendly, not only to residents but to family aswell. Nothing is a bother to them. Any problems are sorted out quite quickly. The atmosphere is always good. They are all very good with the residents and that's what we need to know, that they're being looked after. Would highly recommend this home.
10 January 2023
I think that the staff are all fantastic and always happy to help. The home is always clean, and my brother is always happy and well looked after. I always feel welcome, and the staff are very polite. Very homely meals are great. Fantastic home.
03 May 2022
Excellent staff who really get to know their residents and provide care and support on an individual level. Staff are always friendly and helpful when I go to the care home. The manager and other staff are all very good at communicating with me as needed. Lovely secure garden area at the back which my husband enjoys.
07 February 2020
On visiting this care home every week, I feel welcomed and at home on visits. The staff are very friendly and caring towards us, as visitors.
07 February 2020
Excellent home and staff are tip-top. Patents are very well looked after, very clean and residents are very happy. Tip Top care home.
29 March 2018
Reasonable but there is certainly room for improvement.
14 March 2018
He has seemed much happier in himself ever since he has been at Sovereign Court. He is very well cared for and the staff seem to sense exactly how much to help him and when to leave him to it. He feels secure. I am always made welcome and kept informed.
13 March 2018
Overall Sovereign Court is a very well kept and well-run care home.
24 August 2017
There is a friendly atmosphere in the care home. The staff are easy to talk to and are happy to solve any small problems if necessary. All the service users seem happy with the staff and I haven't seen any of them complaining.
Latest Reviews for Sovereign Court
22 August 2024
All the staff are really lovely, make you feel at home. Definitely a 5-star care home.
10 June 2024
The staff and manager are so friendly and welcoming. My husband is so much happier there, he can be encouraged and guided into doing tasks and doing day-to-day activities. The care of the girls (carers) is amazing.
18 January 2024
Lovely, little 12-bed home. Staff are very friendly, not only to residents but to family aswell. Nothing is a bother to them. Any problems are sorted out quite quickly. The atmosphere is always good. They are all very good with the residents and that's what we need to know, that they're being looked after. Would highly recommend this home.
10 January 2023
I think that the staff are all fantastic and always happy to help. The home is always clean, and my brother is always happy and well looked after. I always feel welcome, and the staff are very polite. Very homely meals are great. Fantastic home.
03 May 2022
Excellent staff who really get to know their residents and provide care and support on an individual level. Staff are always friendly and helpful when I go to the care home. The manager and other staff are all very good at communicating with me as needed. Lovely secure garden area at the back which my husband enjoys.
07 February 2020
On visiting this care home every week, I feel welcomed and at home on visits. The staff are very friendly and caring towards us, as visitors.
07 February 2020
Excellent home and staff are tip-top. Patents are very well looked after, very clean and residents are very happy. Tip Top care home.
29 March 2018
Reasonable but there is certainly room for improvement.
14 March 2018
He has seemed much happier in himself ever since he has been at Sovereign Court. He is very well cared for and the staff seem to sense exactly how much to help him and when to leave him to it. He feels secure. I am always made welcome and kept informed.
13 March 2018
Overall Sovereign Court is a very well kept and well-run care home.
24 August 2017
There is a friendly atmosphere in the care home. The staff are easy to talk to and are happy to solve any small problems if necessary. All the service users seem happy with the staff and I haven't seen any of them complaining.