Submit a Review for Wellfield Residential Care Home
1 Wood Lane, Hawarden, Deeside, CH5 3JD
View Full Details of Wellfield Residential Care HomeLatest Reviews for Wellfield Residential Care Home
21 November 2024
Mum lived at Wellfield for 2 years and 6 months. I cannot fault the care, love and attention she received from each and every staff member. Wellfield has a lovely, welcoming, family-friendly feeling. There were plenty of activities, outings and visits from singers, school children, therapy dogs etc. which she really enjoyed. She had a lovely room and it was so reassuring for us as a family to know she was safe and happy. During her last few weeks when she was very poorly it was comforting to know she was surrounded by so much love and care, and she was able to spend her remaining time at Wellfield - a place she called home. Thank you.
21 November 2024
A difficult visit made into a lovely visit by friendly and approachable staff and residents. Even a staff member's nan is there, which means a lot to me - if staff are happy for their own family to reside there, then it must be good!
27 February 2024
My grandma recently moved into Wellfield Care Home. She is very independent but was recently struggling to take good care of herself at home and feeling lonely at times. I cannot speak highly enough of the care and attention the team at Wellfield have given Grandma since she arrived. She is so much more relaxed and happy since she has been there. When we visit the staff are always extremely kind and helpful and they have really made her feel at home and settle in within a very short space of time. The communal areas are great for grandma and she has met like-minded people who she enjoys talking to, which is a great feeling for the family to know she is not only safe and well cared for but enjoying her time there. I cannot thank the team at Wellfield enough, you are outstanding!
15 August 2023
I am happy that my wife is receiving the best possible care, 24 hours a day, from kind, caring and capable members of staff.
29 March 2023
Wellfields has a nice atmosphere as you enter and feels homely. The staff are very good and have a nice way with the residents. They are very caring and patient. The food is varied and good. they have events and entertainment each week. There is a terrace outside, which is very quiet and so nice to sit outside when visiting.
20 October 2022
My mother spent only a few days in Wellfield. This was intended to be a short-term placement for assessment following a period in the hospital. Sadly, she fell ill again and had to return to the hospital, where she passed away. My partner and I, other family members and friends of my mother visited several times during her stay. Her accommodation was comfortable and appropriate to her needs. My overriding impression of Wellfield was how friendly and caring all the staff were and the extent to which they went out of their way to try and make mother as comfortable as possible.
13 October 2022
Very happy with how Dad has settled in. Wellfield staff are amazing people. The garden is lovely. We've had no problems. The staff are approachable. Thank you so much.
12 September 2022
I am satisfied with the care and facilities that Wellfield provides and am happy that I have found a place such as this to accommodate my needs.
11 August 2022
Wellfield is a happy and caring community where Mum has been a resident since February 2020. Mum has settled very well and is happy, and most importantly, feels safe. Management and all the staff have been excellent. Mum has also made new friendships with the other residents as well. "Overall, thumbs up".
11 August 2022
Mum loves it here and feels safe and comfortable. She had a nasty fall last week but was well looked after. She seems to be getting better now, considering what she's been through.
03 August 2022
I want to say thank you so very very much for all that you did for our Granny and for us, too, during her time with you at Wellfield. Our living far away from her, and then all the Covid restrictions, meant that we couldn't visit her as often as we wanted to, but we knew that she was always in safe, friendly, understanding and such patient hands. It was so comforting to see that she came to feel at home with you, after her initial inner turmoil. In particular, I am hugely grateful for how you all pulled together in her last few days, clearly putting what you knew were her best interests at the forefront of everything, and going above and beyond (even driving around all the pharmacies in the area at a weekend to get the prescribed medication she needed so that she did not have to go into hospital unnecessarily!) Thank you so so very much for all you did to make me welcome and comfortable when I stayed with her during her last day, and for your sensitive aftercare of us all, too.
30 June 2022
I have had a good relationship with staff at the home, and although it has been difficult for my friend to adapt to her loss of independence and mobility. I believe that she has received good care. She seems to have the respect of the staff who look after her.
29 June 2022
It’s such a difficult decision for families to have to make when choosing a care home for their loved ones. I am so glad that Wellfield was chosen for my oldest friend. A very well-run home with such a homely feel and caring staff. My friend always appears content and very importantly her personality is allowed to still shine through, helped by the frequently arranged activities and entertainment in the home. Well done to the manager and his team. Keep up the good work. I must give a little mention to the office administrator, always so very helpful.
09 February 2022
My mother had a short stay in Wellfield but enjoyed the stay with the lovely and caring staff. She was well looked after, I would personally like to thank everyone who cared for her and the staff in the offices who kept me in touch with everything going on in the home and booking my visits to see my mother. Thanks again.
02 February 2022
The family are very happy that Mum has settled in so well. She is eating well, comfortable and well looked after. The management is amazing and nothing is too much trouble and the staff are really kind. We were initially quite anxious about going down the care home route but feel we have made the correct decision for our mum. Thank you Wellfield.
02 February 2022
My mum was struggling to settle in at Wellfield Care Home after a stroke. On arrival, my mum had to isolate for 2 weeks due to covid, which was hard for mum and the family. My mum had warmed to one individual carer, who seemed to calm and settle mum really well. This amazing carer went in to see to mum even on her day off, how caring is that! Mum is now truly settled and is like one of the family at Wellfield, we can not thank the Wellfield team and management enough. Thank you.
13 October 2021
Staff are always very understanding of mother's outbursts and calm her down afterward expertly and with great patience. I am staggered that they are able to come back, without holding any grudges, knowing they may well get more of the same.
23 August 2021
At this time on a Sunday, I would normally be writing an email to Mum but tonight, I call to mind the awfully sad conversation I had with her, explaining that we, her family, could no longer keep her safe in her own home and that she wouldn't be going back there. As you can imagine, she was upset. Being Mum, she mulled this over for a while, gave my hand a squeeze and said "well that's all that matters, isn't it, keeping me safe". She moved in a short time later and set about settling in. No mean feat for a proud person like Mum but she did just that and being a pragmatic person, very quickly realised that this was the life for her. She had no regrets at all. Nice room, surrounded by lots of lovely people and a raft of special ones that she was very, very fond of. She seemed to thrive under the care she received. Thank you so much, Team Wellfield.
09 August 2021
Mum was well cared for and was always shown compassion. Her individual needs were met and over time her ability to interact and her activities of daily living improved. The staff always listened to the family and put into place our requests. Communication with the family was always prompt and when it came to end of life care, the staff really excelled in looking after Mum and provided amazing support for the family too.
07 June 2021
A home full of care and attention, my Mum was treated with respect and made me feel secure knowing that she was now in a place of safety and not at home where she was wandering the streets at 3 am. The staff are all lovely, I have only seen them via the door and spoke over the phone but I have nothing but nice words to say. The management have been so helpful, they really have made this experience much easier than I ever thought it would be. We heard about Wellfield from our local running group and the feedback was all too true, a place where you would want your Mum or Dad to live. Thanks to all the staff, management and higher above for creating such a safe cove for my Mum, I've not slept so well in a long time.
Latest Reviews for Wellfield Residential Care Home
21 November 2024
Mum lived at Wellfield for 2 years and 6 months. I cannot fault the care, love and attention she received from each and every staff member. Wellfield has a lovely, welcoming, family-friendly feeling. There were plenty of activities, outings and visits from singers, school children, therapy dogs etc. which she really enjoyed. She had a lovely room and it was so reassuring for us as a family to know she was safe and happy. During her last few weeks when she was very poorly it was comforting to know she was surrounded by so much love and care, and she was able to spend her remaining time at Wellfield - a place she called home. Thank you.
21 November 2024
A difficult visit made into a lovely visit by friendly and approachable staff and residents. Even a staff member's nan is there, which means a lot to me - if staff are happy for their own family to reside there, then it must be good!
27 February 2024
My grandma recently moved into Wellfield Care Home. She is very independent but was recently struggling to take good care of herself at home and feeling lonely at times. I cannot speak highly enough of the care and attention the team at Wellfield have given Grandma since she arrived. She is so much more relaxed and happy since she has been there. When we visit the staff are always extremely kind and helpful and they have really made her feel at home and settle in within a very short space of time. The communal areas are great for grandma and she has met like-minded people who she enjoys talking to, which is a great feeling for the family to know she is not only safe and well cared for but enjoying her time there. I cannot thank the team at Wellfield enough, you are outstanding!
15 August 2023
I am happy that my wife is receiving the best possible care, 24 hours a day, from kind, caring and capable members of staff.
29 March 2023
Wellfields has a nice atmosphere as you enter and feels homely. The staff are very good and have a nice way with the residents. They are very caring and patient. The food is varied and good. they have events and entertainment each week. There is a terrace outside, which is very quiet and so nice to sit outside when visiting.
20 October 2022
My mother spent only a few days in Wellfield. This was intended to be a short-term placement for assessment following a period in the hospital. Sadly, she fell ill again and had to return to the hospital, where she passed away. My partner and I, other family members and friends of my mother visited several times during her stay. Her accommodation was comfortable and appropriate to her needs. My overriding impression of Wellfield was how friendly and caring all the staff were and the extent to which they went out of their way to try and make mother as comfortable as possible.
13 October 2022
Very happy with how Dad has settled in. Wellfield staff are amazing people. The garden is lovely. We've had no problems. The staff are approachable. Thank you so much.
12 September 2022
I am satisfied with the care and facilities that Wellfield provides and am happy that I have found a place such as this to accommodate my needs.
11 August 2022
Wellfield is a happy and caring community where Mum has been a resident since February 2020. Mum has settled very well and is happy, and most importantly, feels safe. Management and all the staff have been excellent. Mum has also made new friendships with the other residents as well. "Overall, thumbs up".
11 August 2022
Mum loves it here and feels safe and comfortable. She had a nasty fall last week but was well looked after. She seems to be getting better now, considering what she's been through.
03 August 2022
I want to say thank you so very very much for all that you did for our Granny and for us, too, during her time with you at Wellfield. Our living far away from her, and then all the Covid restrictions, meant that we couldn't visit her as often as we wanted to, but we knew that she was always in safe, friendly, understanding and such patient hands. It was so comforting to see that she came to feel at home with you, after her initial inner turmoil. In particular, I am hugely grateful for how you all pulled together in her last few days, clearly putting what you knew were her best interests at the forefront of everything, and going above and beyond (even driving around all the pharmacies in the area at a weekend to get the prescribed medication she needed so that she did not have to go into hospital unnecessarily!) Thank you so so very much for all you did to make me welcome and comfortable when I stayed with her during her last day, and for your sensitive aftercare of us all, too.
30 June 2022
I have had a good relationship with staff at the home, and although it has been difficult for my friend to adapt to her loss of independence and mobility. I believe that she has received good care. She seems to have the respect of the staff who look after her.
29 June 2022
It’s such a difficult decision for families to have to make when choosing a care home for their loved ones. I am so glad that Wellfield was chosen for my oldest friend. A very well-run home with such a homely feel and caring staff. My friend always appears content and very importantly her personality is allowed to still shine through, helped by the frequently arranged activities and entertainment in the home. Well done to the manager and his team. Keep up the good work. I must give a little mention to the office administrator, always so very helpful.
09 February 2022
My mother had a short stay in Wellfield but enjoyed the stay with the lovely and caring staff. She was well looked after, I would personally like to thank everyone who cared for her and the staff in the offices who kept me in touch with everything going on in the home and booking my visits to see my mother. Thanks again.
02 February 2022
The family are very happy that Mum has settled in so well. She is eating well, comfortable and well looked after. The management is amazing and nothing is too much trouble and the staff are really kind. We were initially quite anxious about going down the care home route but feel we have made the correct decision for our mum. Thank you Wellfield.
02 February 2022
My mum was struggling to settle in at Wellfield Care Home after a stroke. On arrival, my mum had to isolate for 2 weeks due to covid, which was hard for mum and the family. My mum had warmed to one individual carer, who seemed to calm and settle mum really well. This amazing carer went in to see to mum even on her day off, how caring is that! Mum is now truly settled and is like one of the family at Wellfield, we can not thank the Wellfield team and management enough. Thank you.
13 October 2021
Staff are always very understanding of mother's outbursts and calm her down afterward expertly and with great patience. I am staggered that they are able to come back, without holding any grudges, knowing they may well get more of the same.
23 August 2021
At this time on a Sunday, I would normally be writing an email to Mum but tonight, I call to mind the awfully sad conversation I had with her, explaining that we, her family, could no longer keep her safe in her own home and that she wouldn't be going back there. As you can imagine, she was upset. Being Mum, she mulled this over for a while, gave my hand a squeeze and said "well that's all that matters, isn't it, keeping me safe". She moved in a short time later and set about settling in. No mean feat for a proud person like Mum but she did just that and being a pragmatic person, very quickly realised that this was the life for her. She had no regrets at all. Nice room, surrounded by lots of lovely people and a raft of special ones that she was very, very fond of. She seemed to thrive under the care she received. Thank you so much, Team Wellfield.
09 August 2021
Mum was well cared for and was always shown compassion. Her individual needs were met and over time her ability to interact and her activities of daily living improved. The staff always listened to the family and put into place our requests. Communication with the family was always prompt and when it came to end of life care, the staff really excelled in looking after Mum and provided amazing support for the family too.
07 June 2021
A home full of care and attention, my Mum was treated with respect and made me feel secure knowing that she was now in a place of safety and not at home where she was wandering the streets at 3 am. The staff are all lovely, I have only seen them via the door and spoke over the phone but I have nothing but nice words to say. The management have been so helpful, they really have made this experience much easier than I ever thought it would be. We heard about Wellfield from our local running group and the feedback was all too true, a place where you would want your Mum or Dad to live. Thanks to all the staff, management and higher above for creating such a safe cove for my Mum, I've not slept so well in a long time.