Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Pen-y-Gelli Hall

stars
stars 24 April 2019
Both my parents were cared for at Pen-Y-Gelli over a four year period. They were treated with the utmost dignity and great care. They felt part of a family and the care and compassion showed to Mum and all the family during and after my father's death was exemplary. The management fulfils their role to a very high standard and always ensured that my parents' ever-changing care needs were always met.
Review from Glenda S (Daughter of Resident/Service User)