Latest Reviews for Dol Awel
10 April 2025
I feel my sister is getting good quality care. The staff are excellent and always so the extra to care for my sister. The staff are approachable, getting with a lovely smile. Cups of tea are always available when visiting. My sister is really happy here. It is a very welcoming home.
08 April 2025
Very happy home. My sister is very happy here and well looked after.
12 January 2025
I had the pleasure of visiting Dol Awel, a residential care home in Abergele, while exploring the possibility of daycare for my father. The staff are friendly, attentive, and clearly dedicated to ensuring the residents' well-being. A particularly touching moment was seeing the Director, personally feeding an elderly resident with such kindness and patience. It's rare to see leadership so directly involved in day-to-day care, and it speaks volumes about the values of this home. The rooms are bright and spacious, with high ceilings and tall windows. The shared spaces are equally impressive. The kitchen is spotless and well-organised, reflecting the care taken in meal preparation. The lounge opens onto an outdoor decking area used for residents to enjoy fresh air and summer barbecues. Dol Awel is not just a care home; it feels like a genuine community where residents are treated with dignity and love.
12 September 2024
The staff are absolutely brilliant. They go forward in their work. The care is excellent. My mum got better in a few days after coming to Dol Awel.
24 July 2024
Dol Awel - the management and all of the staff are excellent. They provide quality of service that is exceptional. Their level of care and support should be applauded as a level for others to achieve. I would have no hesitation in recommending to others to provide an environment for their loved ones where they are safe supported and cared for. The staff are their greatest asset - thank you all.
24 July 2024
I am happy with the care provided here. The food with all the services given to me are excellent.
16 July 2024
The Dol Awel Care Home is an excellent care home. All the staff are very caring and professional. The owner is also a very caring and approachable man. The staff don't have the easiest of jobs but still remain caring and smiling all the time. This place is really more like a small family and not a care home.
05 April 2024
My grandad was a resident of Dol Awel, and as a family, we had an excellent experience. Grandad was very well cared for by all the staff, who were at all times friendly and warm and nothing was too much trouble. The care that was delivered at Dol Awel was second to none. Grandad was a resident of Dol Awel until he sadly passed away in February, as a family we were comforted that Grandad was cared for by staff who put his welfare at the forefront of everything they did while maintaining professionalism at all times. I would very highly recommend Dol Awel and all the staff who ensured such a positive experience for Grandad and us as a family.
03 April 2024
Dad was a resident at Dol Awel, he was very happy and well cared for during his time there. All the staff were wonderful, exceptionally kind and caring, nothing was too much trouble. We lost Dad recently, as a family it was a comfort knowing he was happy and well cared for in his final weeks. The staff all welcomed us as a family and we felt we were able to spend a lot of time with him, the staff became an extension of our own family caring for Dad. We will always be grateful for the excellent care he received and the kindness we were all shown.
23 January 2024
My mum has been a resident at Dol Awel for over a year. I can honestly say the care she receives is outstanding! Of late she's had a few health issues and the manager handled the issues with the upmost speed and diplomacy, not missing the important details my mum required at the time and as Mum had to go to hospital, all Mum's records, meds, etc were all in one place ready to hand to me to give the hospital. The manager is not only a manager there, her role far exceeds this, she's a friend to all the residents and the family some residents don't have! All the staff are the same with the manager leading them. Thank you Manager.
07 December 2023
I could not be happier with the care my Grandma is receiving at Dol Awnel. Similar to a lot of people, it was an unsettling time when we made the decision to move my Grandma from her home and into care. The staff at Dol Alwen have gone above and beyond to make my Grandma feel welcome, settle her into her new life and, at the same time, keep family members informed and contacted regularly. When I go to visit my Grandma, it is clear that she has made friendships with the other residents. I think this is mainly due to the work the staff do to integrate people into the home. I love watching the communication my Grandma has with the staff - she most certainly feels comfortable and it’s clear that all staff members have taken the time to get to know my Grandma on a personal level. The dedication put into the care of all of the residents is so heartwarming and full of love. Dol Alwen you have no idea how much my family and I appreciate you - thank you so much for everything you do.
13 November 2023
A very good home that really cares about its guests.
09 November 2023
My mother-in-law resides at Dol Awel, she loves it there and they treat her like one of the family. The manager runs a great home from home atmosphere and is always there to help or answer any concerns, always with the upmost diplomacy and respect for all the residents. I can visit any time of day and they are always the same; welcoming and friendly.
01 September 2023
Always found the staff friendly and helpful and try to make the residents comfortable and looked after. Visiting a family member isn’t a problem and made to feel welcome with a chat an update and a cuppa. Most importantly I feel management is good because this is the business of caring for our loved ones and this is massively important to the family who have relatives residing there and we can feel confident that they are being looked after.
21 August 2023
Beautiful care home with an amazing atmosphere and the staff are outstanding. Food was 10/10, highly hygienic eating area, again with a great atmosphere. You can tell as soon as walking through the door that the staff do their job to the highest profession. Would most definitely recommend for a loved one.
09 June 2023
Generally excellent care. Caring management and staff.
30 January 2023
Very friendly and accommodating staff. Always a warm welcome. Very clean and tidy inside and out. My mother seems to have settled into life really well within the surroundings and made many new friends.
24 November 2022
Absolutely amazing care home. Staff are fantastic and are always there on hand, helpful and very happy. My friend loves being in there, and all the residents are chatty. The owner is a lovely, caring man who is also there all the time on hand whenever you need to speak to him. Great home and has great people.
06 April 2022
Recently visited my friend. Excellent welcome, friendly staff welcomed me in. Beautiful surroundings, garden especially pretty for the time of year. Fantastic room, full sunshine on the day of my visit. I could hear music coming from the lounge. Live entertainment provided by a professional singer. Really impressed by the whole setup.
29 March 2022
My dad spent his last few years here in Dol Awel where they treated him with respect and lots of kindness. The staff always saw to his needs and enjoyed his humour and his company, especially over the last couple of years during the pandemic when restrictions had to be implemented and family and friends weren't able to visit as regularly. The pressure on the staff during this time was must have been tremendous but they always put their residents and the residents' families first. I have no problem with recommending this very friendly place.
Latest Reviews for Dol Awel
10 April 2025
I feel my sister is getting good quality care. The staff are excellent and always so the extra to care for my sister. The staff are approachable, getting with a lovely smile. Cups of tea are always available when visiting. My sister is really happy here. It is a very welcoming home.
08 April 2025
Very happy home. My sister is very happy here and well looked after.
12 January 2025
I had the pleasure of visiting Dol Awel, a residential care home in Abergele, while exploring the possibility of daycare for my father. The staff are friendly, attentive, and clearly dedicated to ensuring the residents' well-being. A particularly touching moment was seeing the Director, personally feeding an elderly resident with such kindness and patience. It's rare to see leadership so directly involved in day-to-day care, and it speaks volumes about the values of this home. The rooms are bright and spacious, with high ceilings and tall windows. The shared spaces are equally impressive. The kitchen is spotless and well-organised, reflecting the care taken in meal preparation. The lounge opens onto an outdoor decking area used for residents to enjoy fresh air and summer barbecues. Dol Awel is not just a care home; it feels like a genuine community where residents are treated with dignity and love.
12 September 2024
The staff are absolutely brilliant. They go forward in their work. The care is excellent. My mum got better in a few days after coming to Dol Awel.
24 July 2024
Dol Awel - the management and all of the staff are excellent. They provide quality of service that is exceptional. Their level of care and support should be applauded as a level for others to achieve. I would have no hesitation in recommending to others to provide an environment for their loved ones where they are safe supported and cared for. The staff are their greatest asset - thank you all.
24 July 2024
I am happy with the care provided here. The food with all the services given to me are excellent.
16 July 2024
The Dol Awel Care Home is an excellent care home. All the staff are very caring and professional. The owner is also a very caring and approachable man. The staff don't have the easiest of jobs but still remain caring and smiling all the time. This place is really more like a small family and not a care home.
05 April 2024
My grandad was a resident of Dol Awel, and as a family, we had an excellent experience. Grandad was very well cared for by all the staff, who were at all times friendly and warm and nothing was too much trouble. The care that was delivered at Dol Awel was second to none. Grandad was a resident of Dol Awel until he sadly passed away in February, as a family we were comforted that Grandad was cared for by staff who put his welfare at the forefront of everything they did while maintaining professionalism at all times. I would very highly recommend Dol Awel and all the staff who ensured such a positive experience for Grandad and us as a family.
03 April 2024
Dad was a resident at Dol Awel, he was very happy and well cared for during his time there. All the staff were wonderful, exceptionally kind and caring, nothing was too much trouble. We lost Dad recently, as a family it was a comfort knowing he was happy and well cared for in his final weeks. The staff all welcomed us as a family and we felt we were able to spend a lot of time with him, the staff became an extension of our own family caring for Dad. We will always be grateful for the excellent care he received and the kindness we were all shown.
23 January 2024
My mum has been a resident at Dol Awel for over a year. I can honestly say the care she receives is outstanding! Of late she's had a few health issues and the manager handled the issues with the upmost speed and diplomacy, not missing the important details my mum required at the time and as Mum had to go to hospital, all Mum's records, meds, etc were all in one place ready to hand to me to give the hospital. The manager is not only a manager there, her role far exceeds this, she's a friend to all the residents and the family some residents don't have! All the staff are the same with the manager leading them. Thank you Manager.
07 December 2023
I could not be happier with the care my Grandma is receiving at Dol Awnel. Similar to a lot of people, it was an unsettling time when we made the decision to move my Grandma from her home and into care. The staff at Dol Alwen have gone above and beyond to make my Grandma feel welcome, settle her into her new life and, at the same time, keep family members informed and contacted regularly. When I go to visit my Grandma, it is clear that she has made friendships with the other residents. I think this is mainly due to the work the staff do to integrate people into the home. I love watching the communication my Grandma has with the staff - she most certainly feels comfortable and it’s clear that all staff members have taken the time to get to know my Grandma on a personal level. The dedication put into the care of all of the residents is so heartwarming and full of love. Dol Alwen you have no idea how much my family and I appreciate you - thank you so much for everything you do.
13 November 2023
A very good home that really cares about its guests.
09 November 2023
My mother-in-law resides at Dol Awel, she loves it there and they treat her like one of the family. The manager runs a great home from home atmosphere and is always there to help or answer any concerns, always with the upmost diplomacy and respect for all the residents. I can visit any time of day and they are always the same; welcoming and friendly.
01 September 2023
Always found the staff friendly and helpful and try to make the residents comfortable and looked after. Visiting a family member isn’t a problem and made to feel welcome with a chat an update and a cuppa. Most importantly I feel management is good because this is the business of caring for our loved ones and this is massively important to the family who have relatives residing there and we can feel confident that they are being looked after.
21 August 2023
Beautiful care home with an amazing atmosphere and the staff are outstanding. Food was 10/10, highly hygienic eating area, again with a great atmosphere. You can tell as soon as walking through the door that the staff do their job to the highest profession. Would most definitely recommend for a loved one.
09 June 2023
Generally excellent care. Caring management and staff.
30 January 2023
Very friendly and accommodating staff. Always a warm welcome. Very clean and tidy inside and out. My mother seems to have settled into life really well within the surroundings and made many new friends.
24 November 2022
Absolutely amazing care home. Staff are fantastic and are always there on hand, helpful and very happy. My friend loves being in there, and all the residents are chatty. The owner is a lovely, caring man who is also there all the time on hand whenever you need to speak to him. Great home and has great people.
06 April 2022
Recently visited my friend. Excellent welcome, friendly staff welcomed me in. Beautiful surroundings, garden especially pretty for the time of year. Fantastic room, full sunshine on the day of my visit. I could hear music coming from the lounge. Live entertainment provided by a professional singer. Really impressed by the whole setup.
29 March 2022
My dad spent his last few years here in Dol Awel where they treated him with respect and lots of kindness. The staff always saw to his needs and enjoyed his humour and his company, especially over the last couple of years during the pandemic when restrictions had to be implemented and family and friends weren't able to visit as regularly. The pressure on the staff during this time was must have been tremendous but they always put their residents and the residents' families first. I have no problem with recommending this very friendly place.