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127 Cyncoed Road, Cyncoed, Cardiff, CF23 6AF
View Full Details of Llys CyncoedLatest Reviews for Llys Cyncoed
13 January 2025
What a truly fantastic care home. We are thrilled that our family member has settled so well and that is truly down to the dedication of all staff members. Everyone contributes to make the residents and families feel that Llys Cyncoed is genuinely a home from home. Of course the building is superb but it's the people who make this place so special. I would have no hesitation in recommending Llys Cyncoed to anyone. You really do go the extra mile, a huge thank you to you all. If family members are considering a care home, Llys Cyncoed is a definite, you will not be disappointed.
30 September 2024
We couldn't have found a nicer care home for Mum. It's like moving in with a big friendly family! Mum's been here for a year now and there's always plenty to do every day from puzzles, number games, bingo, flower arranging, cinema and even in-house singers and musicians every week. Mum especially enjoys trips out on the minibus and still gets in some retail therapy at the shops every so often! Mum's made lots of friends, enjoys nutritious homemade food and makes use of the lovely garden. The staff at all levels at Llys Cyncoed are very professional, friendly and approachable, nothing is too much trouble, their priority is the resident's happiness. The social areas are perfect, open plan but split into a Bistro area for coffee and cakes, the parlour for TV and relaxing and the restaurant where tables are beautifully dressed and an upstairs room also used for activities and to watch films. There's a family room for special occasions but Llys Cyncoed love an excuse to have a party for everyone.
20 September 2024
My mother has been in residence for almost a year now. Both the facilities and level of care have been excellent. There are plenty of options with regards to activities, both on and off-site and the ratio of resident to staff means there is someone on hand at short notice to help. The food is generally excellent and the menu is varied, there are also plenty of other options available outside of meal time.
16 September 2024
Since Mum arrived at Llys Cyncoed in mid-July, she has become so relaxed and secure. The staff have engaged with her in a way that lets her feel a part of the home and not just a resident. She is thriving as our family had hoped for. The surroundings, the food, and the atmosphere are truly enabling.
16 September 2024
From my first visit, I have been impressed by the professionalism of all staff, the quality of the care provided to my mother and the evident warmth and concern shown to residents and family members. The facilities, environment, food and services offered are exceptional. My mother is a much happier person after only a few weeks in Llys Cyncoed.
20 August 2024
My Dad has been a resident at Llys Cyncoed Care home for two years. The staff are totally dedicated and caring. My Dad has Parkinson's and so he requires quite a lot of personal care which I have found to be carried out in a very professional and caring manner. The resident comes first. I have been contacted by the staff immediately when Dad was taken ill and an ambulance was called. Lovely staff stayed with Dad the entire time. I have regular contact about any updates on Dad which is helpful. The staff organise lots of social activities and trips out so there is something for everyone. Dad particularly enjoys the quizzes and giant crossword. There is live sport televised so you never miss out on a game, a Wimbledon final or the Olympics. There is a lovely garden too which Dad has been able to enjoy at times. I can't fault this care home for Dad. I know he is in caring and expert hands so I can rest easy. Thank you to all the great staff at Llys Cyncoed.
19 August 2024
We could not have hoped for a better setting for my aunt's residential care. The facilities, food and care provided by all the staff are absolutely first-class, and we are so pleased and grateful that she is in safe hands and being looked after so well. It is a great comfort to see how much you all genuinely care and connect with residents to make them feel at home. Thank you to all at Llys Cyncoed.
24 June 2024
My sister has spent most of her days at Llys Cyncoed and as I live in Canada the feedback and details were very comforting for me. Though far away I had video calls set up with no hesitation from staff which was great. I have had the opportunity over the last 12 months to spend quite a lot in there up until my mom's passing (the staff were amazing). Seeing for myself Llys Cyncoed is immaculate from the inside out the decor is outstanding and an atmosphere of warmth. In saying all this it goes much deeper it's the core of which is the staff. They are the most genuine loving and caring that I have met from concierge to management and staff in all departments which for me was the most important factor for which I am deeply thankful. My mom was on the terrace (dementia floor) she was very respected and loved as all other residents. It's a very difficult and emotional time to place a loved one in a home I would highly recommend this care home without any hesitation!
22 April 2024
Llys Cyncoed has lived up to my hopes and expectations; primarily, that my mother, who has Alzheimer’s, is cared for with dignity, professional expertise and kindness. In addition, I enjoy being there. The minute you walk through the door you feel welcome and part of a community, thanks to all the staff who contribute to the care home.
18 April 2024
Mum has just moved in and we've shared lunch with her. Our waiter has given us five-star service. All in all, so far, everything has been amazing and all the staff, without exception, have been amazing.
08 March 2024
My parents initially attended respite care due to their recent ill health. They are being so well looked after and supported and cared for that they have now decided to remain as permanent residents, and are thriving from the care provided. The move from a temporary to permanent resident was conducted by the Home very easily and the family kept informed of the process. It is wonderful that this home allows married couples to stay together as my parents have been together for over 60 years and would not want to be separated. They are in their own room and can also mix with other residents socially. They recently celebrated their wedding anniversary and the home made a lovely celebration for them. The home is providing excellent care for both of them and the family is now less stressed and are more at ease. So it is not only the residents that benefit but also their families as well.
07 March 2024
Kind, caring, considerate and empathetic staff make this home so special. My mother has settled very quickly and is happy and healthy residing here. Excellent facilities, great food, fun activities and a family atmosphere all combine to create a ‘home from home environment’. Well done!
06 March 2024
I have found all staff very professional they have gone out of their way to include my mother in the Lys Cyncoed family. They are all very accommodating and nothing is too much trouble for them they make the time to listen to any concerns you have and act upon them. This makes me reassured that my mother is receiving the best care she could possibly have.
06 March 2024
I can’t speak highly enough about Llys Cyncoed. From our first phone call with them, at what was a very stressful time, through the transition into the home and our experience since Dad moved in have been outstanding. We thought we had found a ‘home from home’ for my dad and we haven’t been disappointed. The staff are caring, professional, very knowledgeable about dementia and have gone out of their way to welcome Dad and us as his family.
16 January 2024
My mum has been at Llys Cyncoed for nine months now with declining memory due to dementia. The team have been wonderful at supporting her in assisted living and thereby preserving a quality of life that was just not available in other homes - I looked at eleven other care homes across South Wales and none came up to the standard of people, accommodation or pastoral care that Llys Cyncoed provides. The open plan entrance way - with exceptionally high standards of decoration, a bistro with tea, coffee, cakes and snacks always available, television room and always things happening, has meant that Mum can sit there watching the world go by (and let's be honest, being nosy!), doing crosswords with other residents and feeling like she is in the land of the living. I feel that the receptionists are the rock of this home - they all keep an eye on every resident and if Mum is feeling a bit blue - they cheer her up or distract her. Thank you ladies, from the bottom of our hearts.
05 January 2024
My mum is so happy here. The staff are amazing, and there is always a lot going on. The staff cannot do enough and are always available to support the family as well as the residents. It really is an amazing place. Fully recommended.
04 January 2024
My father has been in Llys Cyncoed for over two years now, and we have been very pleased with the care he has received. It was a big decision to admit him, but we realise that he has been in the best place for him, and he is very happy there despite his problems.
04 January 2024
I had the task of finding a care home for my elder sister, who has Alzheimer's, in June 23. Llys Cynoed has been just the most amazing place. From the initial approach, they have been superb. The staff are unbelievable in their care, and the dedication they give is just beyond what we could have expected. My sister is so happy and settled now; it's an absolute joy and relief to see her so happy and content and, most of all, being safe and cared for. I honestly can not recommend them, and indeed Care UK highly enough - just brilliant! She is now living her best life possible, and for us, we can at last be sure she is safe and cared for in the most fantastic care home we had the good fortune to find.
04 January 2024
My mother has been a resident at Llys Cyncoed for almost four years. During this period, the place has gone from strength to strength - fantastic staff and first-rate care in a wonderful setting. The recent family Christmas party afternoon was a great success. We wouldn't have her living anywhere else.
04 January 2024
My mother was joining us for Christmas. The staff at the home provided excellent instructions for administering her medication, which put us at ease. The care home was beautifully decorated for Christmas, providing a lovely environment for the residents and visitors. There have been a number of extra social events laid on over the festive period. I would highly recommend Llys Cyncoed due to the quality of the care provided. Relatives are actively encouraged to participate in residents' meetings, and any queries are dealt with quickly.
Latest Reviews for Llys Cyncoed
13 January 2025
What a truly fantastic care home. We are thrilled that our family member has settled so well and that is truly down to the dedication of all staff members. Everyone contributes to make the residents and families feel that Llys Cyncoed is genuinely a home from home. Of course the building is superb but it's the people who make this place so special. I would have no hesitation in recommending Llys Cyncoed to anyone. You really do go the extra mile, a huge thank you to you all. If family members are considering a care home, Llys Cyncoed is a definite, you will not be disappointed.
30 September 2024
We couldn't have found a nicer care home for Mum. It's like moving in with a big friendly family! Mum's been here for a year now and there's always plenty to do every day from puzzles, number games, bingo, flower arranging, cinema and even in-house singers and musicians every week. Mum especially enjoys trips out on the minibus and still gets in some retail therapy at the shops every so often! Mum's made lots of friends, enjoys nutritious homemade food and makes use of the lovely garden. The staff at all levels at Llys Cyncoed are very professional, friendly and approachable, nothing is too much trouble, their priority is the resident's happiness. The social areas are perfect, open plan but split into a Bistro area for coffee and cakes, the parlour for TV and relaxing and the restaurant where tables are beautifully dressed and an upstairs room also used for activities and to watch films. There's a family room for special occasions but Llys Cyncoed love an excuse to have a party for everyone.
20 September 2024
My mother has been in residence for almost a year now. Both the facilities and level of care have been excellent. There are plenty of options with regards to activities, both on and off-site and the ratio of resident to staff means there is someone on hand at short notice to help. The food is generally excellent and the menu is varied, there are also plenty of other options available outside of meal time.
16 September 2024
Since Mum arrived at Llys Cyncoed in mid-July, she has become so relaxed and secure. The staff have engaged with her in a way that lets her feel a part of the home and not just a resident. She is thriving as our family had hoped for. The surroundings, the food, and the atmosphere are truly enabling.
16 September 2024
From my first visit, I have been impressed by the professionalism of all staff, the quality of the care provided to my mother and the evident warmth and concern shown to residents and family members. The facilities, environment, food and services offered are exceptional. My mother is a much happier person after only a few weeks in Llys Cyncoed.
20 August 2024
My Dad has been a resident at Llys Cyncoed Care home for two years. The staff are totally dedicated and caring. My Dad has Parkinson's and so he requires quite a lot of personal care which I have found to be carried out in a very professional and caring manner. The resident comes first. I have been contacted by the staff immediately when Dad was taken ill and an ambulance was called. Lovely staff stayed with Dad the entire time. I have regular contact about any updates on Dad which is helpful. The staff organise lots of social activities and trips out so there is something for everyone. Dad particularly enjoys the quizzes and giant crossword. There is live sport televised so you never miss out on a game, a Wimbledon final or the Olympics. There is a lovely garden too which Dad has been able to enjoy at times. I can't fault this care home for Dad. I know he is in caring and expert hands so I can rest easy. Thank you to all the great staff at Llys Cyncoed.
19 August 2024
We could not have hoped for a better setting for my aunt's residential care. The facilities, food and care provided by all the staff are absolutely first-class, and we are so pleased and grateful that she is in safe hands and being looked after so well. It is a great comfort to see how much you all genuinely care and connect with residents to make them feel at home. Thank you to all at Llys Cyncoed.
24 June 2024
My sister has spent most of her days at Llys Cyncoed and as I live in Canada the feedback and details were very comforting for me. Though far away I had video calls set up with no hesitation from staff which was great. I have had the opportunity over the last 12 months to spend quite a lot in there up until my mom's passing (the staff were amazing). Seeing for myself Llys Cyncoed is immaculate from the inside out the decor is outstanding and an atmosphere of warmth. In saying all this it goes much deeper it's the core of which is the staff. They are the most genuine loving and caring that I have met from concierge to management and staff in all departments which for me was the most important factor for which I am deeply thankful. My mom was on the terrace (dementia floor) she was very respected and loved as all other residents. It's a very difficult and emotional time to place a loved one in a home I would highly recommend this care home without any hesitation!
22 April 2024
Llys Cyncoed has lived up to my hopes and expectations; primarily, that my mother, who has Alzheimer’s, is cared for with dignity, professional expertise and kindness. In addition, I enjoy being there. The minute you walk through the door you feel welcome and part of a community, thanks to all the staff who contribute to the care home.
18 April 2024
Mum has just moved in and we've shared lunch with her. Our waiter has given us five-star service. All in all, so far, everything has been amazing and all the staff, without exception, have been amazing.
08 March 2024
My parents initially attended respite care due to their recent ill health. They are being so well looked after and supported and cared for that they have now decided to remain as permanent residents, and are thriving from the care provided. The move from a temporary to permanent resident was conducted by the Home very easily and the family kept informed of the process. It is wonderful that this home allows married couples to stay together as my parents have been together for over 60 years and would not want to be separated. They are in their own room and can also mix with other residents socially. They recently celebrated their wedding anniversary and the home made a lovely celebration for them. The home is providing excellent care for both of them and the family is now less stressed and are more at ease. So it is not only the residents that benefit but also their families as well.
07 March 2024
Kind, caring, considerate and empathetic staff make this home so special. My mother has settled very quickly and is happy and healthy residing here. Excellent facilities, great food, fun activities and a family atmosphere all combine to create a ‘home from home environment’. Well done!
06 March 2024
I have found all staff very professional they have gone out of their way to include my mother in the Lys Cyncoed family. They are all very accommodating and nothing is too much trouble for them they make the time to listen to any concerns you have and act upon them. This makes me reassured that my mother is receiving the best care she could possibly have.
06 March 2024
I can’t speak highly enough about Llys Cyncoed. From our first phone call with them, at what was a very stressful time, through the transition into the home and our experience since Dad moved in have been outstanding. We thought we had found a ‘home from home’ for my dad and we haven’t been disappointed. The staff are caring, professional, very knowledgeable about dementia and have gone out of their way to welcome Dad and us as his family.
16 January 2024
My mum has been at Llys Cyncoed for nine months now with declining memory due to dementia. The team have been wonderful at supporting her in assisted living and thereby preserving a quality of life that was just not available in other homes - I looked at eleven other care homes across South Wales and none came up to the standard of people, accommodation or pastoral care that Llys Cyncoed provides. The open plan entrance way - with exceptionally high standards of decoration, a bistro with tea, coffee, cakes and snacks always available, television room and always things happening, has meant that Mum can sit there watching the world go by (and let's be honest, being nosy!), doing crosswords with other residents and feeling like she is in the land of the living. I feel that the receptionists are the rock of this home - they all keep an eye on every resident and if Mum is feeling a bit blue - they cheer her up or distract her. Thank you ladies, from the bottom of our hearts.
05 January 2024
My mum is so happy here. The staff are amazing, and there is always a lot going on. The staff cannot do enough and are always available to support the family as well as the residents. It really is an amazing place. Fully recommended.
04 January 2024
My father has been in Llys Cyncoed for over two years now, and we have been very pleased with the care he has received. It was a big decision to admit him, but we realise that he has been in the best place for him, and he is very happy there despite his problems.
04 January 2024
I had the task of finding a care home for my elder sister, who has Alzheimer's, in June 23. Llys Cynoed has been just the most amazing place. From the initial approach, they have been superb. The staff are unbelievable in their care, and the dedication they give is just beyond what we could have expected. My sister is so happy and settled now; it's an absolute joy and relief to see her so happy and content and, most of all, being safe and cared for. I honestly can not recommend them, and indeed Care UK highly enough - just brilliant! She is now living her best life possible, and for us, we can at last be sure she is safe and cared for in the most fantastic care home we had the good fortune to find.
04 January 2024
My mother has been a resident at Llys Cyncoed for almost four years. During this period, the place has gone from strength to strength - fantastic staff and first-rate care in a wonderful setting. The recent family Christmas party afternoon was a great success. We wouldn't have her living anywhere else.
04 January 2024
My mother was joining us for Christmas. The staff at the home provided excellent instructions for administering her medication, which put us at ease. The care home was beautifully decorated for Christmas, providing a lovely environment for the residents and visitors. There have been a number of extra social events laid on over the festive period. I would highly recommend Llys Cyncoed due to the quality of the care provided. Relatives are actively encouraged to participate in residents' meetings, and any queries are dealt with quickly.