Submit a Review for Hawthorn Court
12 Bayswater Road, Sketty, Swansea, SA2 9HA
View Full Details of Hawthorn CourtLatest Reviews for Hawthorn Court
23 January 2025
I thoroughly enjoy being at hawthorn court, The staff are lovely. My goal when coming to Hawthorn Court was to gain confidence in my mobility, which the staff have been amazing. I feel much more confidence. The food is nice. Had a lovely pork meal on Sunday.
23 February 2024
My mother has been a resident here for 18 months and the team are fantastic. After a few initial concerns that were rectified quickly, we are very happy with the level of care that my mother is receiving. The manager particularly goes above and beyond in all areas and is one of the most caring and empathetic people I've ever met. We have total peace of mind that my mother is being cared for and, just as importantly, respected, by all of the team at Hawthorn Court. The home is flexible on visiting, and during inevitable outbreaks of Covid the safeguarding that's in place installs confidence that the welfare of the residents is of the utmost importance. Whether it's on the phone or when visiting, there is always someone on hand to speak to or ask questions.
23 February 2024
We are very happy with the care my Dad receives at Hawthorn Court, he’s been residing there for 12 months now due to Alzheimer’s. It’s a small care home so it feels homely and intimate. My dad is very well looked after by all the staff there. They are vigilant when my dad is poorly and keep us informed if there are any concerns. We feel confident he is safe and we are welcome at any time there to see my dad.
08 November 2023
Wanted to thank you for looking after my wife’s mother. She passed away on the 4th of September this year and could not have received better care during her stay there. The staff could not have been more helpful and caring to both my mother-in-law and our family. All the staff were great but one member of staff, in particular, guided us through this most difficult time and we shall be forever grateful.
21 February 2022
From the first meeting with the Manager, she listened and understood our father’s needs and empathised. The family felt they could ask anything and she gave us so much of her time. There was flexibility on the selection of a room. We received advice on setting up the room and excellent service from the maintenance man. He was so willing and helpful. The staff welcomed our father and all his children. He was well cared for and the staff were sensitive to his privacy and independence. He enjoyed all the meals and was allowed to choose his seat both in the Dining Room and the Lounge. Excellent communication was maintained with the family, especially with the challenges of Covid. The family were pleased with how quickly our father settled. There was flexibility on visits and we were made to feel comfortable with him. When our father’s health deteriorated, the staff gave their all, managing his care; taking advice from doctors and paramedics; constantly keeping the family informed.
22 October 2020
My Mum has been resident at Hawthorn Court since December 2019. She has settled in really well and has been looked after by the staff. They are all very caring and friendly and great with the residents and their families. Mum loves the home-cooked food and the home is spotlessly clean. Would definitely recommend.
20 October 2020
I have nothing but praise for the management and staff and feel they have looked after my husband extremely well.
12 March 2020
I am pleased with the care given to my mum. She has gained weight since being here and looks well. There are activities and outings which my mother enjoys in the moment. I would definitely recommend the home to other people in the same circumstances and I have.
10 October 2019
My mother is very pleased with the level of care she received. I find the staff very approachable and friendly. They are very professional and dedicated. My Mother wanders around at night and she is checked regularly through the night to check on her safety.
08 October 2019
Very caring staff. They took great interest in Mum and were very kind and considerate. The manager stayed with Mum for several hours after she should have finished work to make Mum feel settled. I cannot praise the staff at Hawthorn Court enough. Excellent food, home cooked and healthy and freshly baked cakes available regularly.
20 September 2019
After a time to settle in, I feel my mother is doing well. The staff are lovely and I am always satisfied with her care when I leave.
20 September 2019
You can't fault the place, especially the staff. It's incredibly friendly and welcoming and every resident is well looked after. I wouldn't want anything but the best care for my nan and that's what she receives here. All of the carers are very engaging and it always seems like a happy place.
19 September 2019
Very welcoming. My father was made to feel at ease and is settling in well. Food and cleanliness are excellent. I would recommend Hawthorn Court to anyone.
19 September 2019
Friendly, helpful and always willing to engage with us and mam. Residents are always clean, happy and engaging. Very homely and are always looking to make our and mam's transition as easy as possible.
28 August 2019
Staff are very helpful to my mother's daily needs and try to make her feel very welcome. I find they try to keep the relative informed and within the loop to make my mother's stay as comfortable as possible.
22 July 2019
All the staff here are very nice and very helpful.
07 May 2019
It was a traumatic time for my brother and I. The manager and staff couldn't have been kinder to my mother for which we are both very grateful. My mother has settled in and now calls Hawthorn Court home which brings us to a very happy situation to be in. The manager and staff are very kind people.
03 April 2019
Considering that my mother has only been at Hawthorn Court for just over 2 weeks she has made friends, loves the bedroom, gets on well with staff, enjoys the food. I would have no hesitation in recommending Hawthorn Court to friends and family.
01 April 2019
This is a lovely home, where the staff are all so very caring. My mother settled here very quickly and loves the staff. We are always made to feel welcome when we visit and always leave feeling content that Mum is happy, safe and receiving the best possible care.
10 December 2018
I have no concerns about my aunt as she is very well cared for and safe at Hawthorn Court. All the staff understand her needs and are marvellous with her. When I visit I am always offered refreshments for me and my aunt.
Latest Reviews for Hawthorn Court
23 January 2025
I thoroughly enjoy being at hawthorn court, The staff are lovely. My goal when coming to Hawthorn Court was to gain confidence in my mobility, which the staff have been amazing. I feel much more confidence. The food is nice. Had a lovely pork meal on Sunday.
23 February 2024
My mother has been a resident here for 18 months and the team are fantastic. After a few initial concerns that were rectified quickly, we are very happy with the level of care that my mother is receiving. The manager particularly goes above and beyond in all areas and is one of the most caring and empathetic people I've ever met. We have total peace of mind that my mother is being cared for and, just as importantly, respected, by all of the team at Hawthorn Court. The home is flexible on visiting, and during inevitable outbreaks of Covid the safeguarding that's in place installs confidence that the welfare of the residents is of the utmost importance. Whether it's on the phone or when visiting, there is always someone on hand to speak to or ask questions.
23 February 2024
We are very happy with the care my Dad receives at Hawthorn Court, he’s been residing there for 12 months now due to Alzheimer’s. It’s a small care home so it feels homely and intimate. My dad is very well looked after by all the staff there. They are vigilant when my dad is poorly and keep us informed if there are any concerns. We feel confident he is safe and we are welcome at any time there to see my dad.
08 November 2023
Wanted to thank you for looking after my wife’s mother. She passed away on the 4th of September this year and could not have received better care during her stay there. The staff could not have been more helpful and caring to both my mother-in-law and our family. All the staff were great but one member of staff, in particular, guided us through this most difficult time and we shall be forever grateful.
21 February 2022
From the first meeting with the Manager, she listened and understood our father’s needs and empathised. The family felt they could ask anything and she gave us so much of her time. There was flexibility on the selection of a room. We received advice on setting up the room and excellent service from the maintenance man. He was so willing and helpful. The staff welcomed our father and all his children. He was well cared for and the staff were sensitive to his privacy and independence. He enjoyed all the meals and was allowed to choose his seat both in the Dining Room and the Lounge. Excellent communication was maintained with the family, especially with the challenges of Covid. The family were pleased with how quickly our father settled. There was flexibility on visits and we were made to feel comfortable with him. When our father’s health deteriorated, the staff gave their all, managing his care; taking advice from doctors and paramedics; constantly keeping the family informed.
22 October 2020
My Mum has been resident at Hawthorn Court since December 2019. She has settled in really well and has been looked after by the staff. They are all very caring and friendly and great with the residents and their families. Mum loves the home-cooked food and the home is spotlessly clean. Would definitely recommend.
20 October 2020
I have nothing but praise for the management and staff and feel they have looked after my husband extremely well.
12 March 2020
I am pleased with the care given to my mum. She has gained weight since being here and looks well. There are activities and outings which my mother enjoys in the moment. I would definitely recommend the home to other people in the same circumstances and I have.
10 October 2019
My mother is very pleased with the level of care she received. I find the staff very approachable and friendly. They are very professional and dedicated. My Mother wanders around at night and she is checked regularly through the night to check on her safety.
08 October 2019
Very caring staff. They took great interest in Mum and were very kind and considerate. The manager stayed with Mum for several hours after she should have finished work to make Mum feel settled. I cannot praise the staff at Hawthorn Court enough. Excellent food, home cooked and healthy and freshly baked cakes available regularly.
20 September 2019
After a time to settle in, I feel my mother is doing well. The staff are lovely and I am always satisfied with her care when I leave.
20 September 2019
You can't fault the place, especially the staff. It's incredibly friendly and welcoming and every resident is well looked after. I wouldn't want anything but the best care for my nan and that's what she receives here. All of the carers are very engaging and it always seems like a happy place.
19 September 2019
Very welcoming. My father was made to feel at ease and is settling in well. Food and cleanliness are excellent. I would recommend Hawthorn Court to anyone.
19 September 2019
Friendly, helpful and always willing to engage with us and mam. Residents are always clean, happy and engaging. Very homely and are always looking to make our and mam's transition as easy as possible.
28 August 2019
Staff are very helpful to my mother's daily needs and try to make her feel very welcome. I find they try to keep the relative informed and within the loop to make my mother's stay as comfortable as possible.
22 July 2019
All the staff here are very nice and very helpful.
07 May 2019
It was a traumatic time for my brother and I. The manager and staff couldn't have been kinder to my mother for which we are both very grateful. My mother has settled in and now calls Hawthorn Court home which brings us to a very happy situation to be in. The manager and staff are very kind people.
03 April 2019
Considering that my mother has only been at Hawthorn Court for just over 2 weeks she has made friends, loves the bedroom, gets on well with staff, enjoys the food. I would have no hesitation in recommending Hawthorn Court to friends and family.
01 April 2019
This is a lovely home, where the staff are all so very caring. My mother settled here very quickly and loves the staff. We are always made to feel welcome when we visit and always leave feeling content that Mum is happy, safe and receiving the best possible care.
10 December 2018
I have no concerns about my aunt as she is very well cared for and safe at Hawthorn Court. All the staff understand her needs and are marvellous with her. When I visit I am always offered refreshments for me and my aunt.