Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Ashbury House

stars
stars 12 December 2016
My son moved into Ashbury House inJune 2016, previously he had lived at home. The whole move was organised to fit in with my son. Staff are very caring and welcoming. His days are tailored to his needs and what he likes to do. It is like home from home and he is happy there.
Review from Anne M (Mother of Resident/Service User)
stars
stars 22 June 2016
Overall level of care very good, food is good and good choices. My aunt loves living here. Staff take time and make sure her needs are met. When visiting it's like home from home. I am kept up to speed with all that goes on in my aunts life. We meet up or I visit on regular occasions. My aunt in herself is very happy I would say.
Review from Lesley J (Niece of Resident/Service User)
stars
stars 12 June 2016
Our daughter is very happy at Ashbury House. The staff are very caring and she is looked after very well. One thing I would like to point out is the manager is doing a very excellent job.
Review from Marjorie H (Mother of Resident/Service User)
stars
stars 03 December 2015
My daughter has been at Ashbury House for several years and normally I visit once a week. I am always welcomed and all staff are respectful and of good humour. The house is clean and warm (inside) with a fair level of décor. Such food, as I see, is well prepared with the clients requirements foremost. Client cleanliness and appearance is of a good standard. The manageress has most things at her fingertips and never fails to communicate to me all problems with my daughter promptly. On the adverse side car parking is at times a problem. The lounge lighting is dismal at best.
Review from J J (Father of Resident/Service User)