Submit a Review for Prestemede Care Home
Townend, Presteigne, LD8 2DE
View Full Details of Prestemede Care HomeLatest Reviews for Prestemede Care Home
13 February 2025
I helped my mum to travel to Prestemede Care Home for 2 weeks respite, the staff are so kind. We had a warm welcome, nothing was too much trouble. The manager had very kindly allowed a video call assessment due to long distance. The staff accommodated requests and needs and were all lovely. The food was very good. Mum is definitely looking forward to respite there again in 2025. Kind regards to all.
03 January 2025
Since entering this nursing home, I feel I have received the best help, care and attention at all times. I am a service user and I have no other connection. The facilities are adequate and available at all times. It is also situated in a small town where I live.
10 December 2024
Warm welcome, treated as an individual. Pleasuring to see staff sitting down and eating with us. Food homely, good quality. Pleasant outlook on all sides. Room well serviced, taken out in a wheelchair to get some fresh air. Missed not having any hooks on the back of doors to hang outdoor jackets, robe and flannels in the washroom, etc. Overall, a relaxing and enjoyable, recuperative stay.
09 December 2024
I think the place is marvellous. The staff are very good. The staff will let me go out when I want to. I like helping them. I'm very happy.
14 February 2024
The best residential home I have ever been to, clean, wonderful staff, excellent care and care facilities outstanding, staff wonderful.
04 December 2023
My father went for 2 weeks respite, which extended to 4 weeks, then indefinitely as he realised he wasn't able to cope on his own at home. He was welcomed both by the staff and other guests (Prestemede has the feeling of a nice small seaside hotel!) The staff are very kind and do spend time talking to Dad about his life which I think is so important. There are activities to join in, and I feel Dad is safe, cared for and treated with respect and dignity. I cannot fault it.
01 November 2023
First-class establishment as all boxes below will testify. The resident is well satisfied. Just one criticism could do with some form of entertainment or similar.
31 October 2023
We find the home very homely and friendly.
26 October 2023
Prestemede is a care home where you can enjoy splendid food and excellent care in pastoral surroundings. I am so grateful to have stayed in a care home where I found all members of the staff to be kind, thoughtful and encouraging for my recovery. I would thoroughly recommend Prestemede.
24 January 2023
Cannot fault anything, so nice.
24 January 2023
Very pleasant surroundings. Very friendly staff. Very homely.
16 January 2023
How lovely to find such a well-managed care home in close proximity to where my friend lives. From the first point of contact, when I phoned to arrange a visit, to being asked my thoughts at the conclusion of each visit, I have been extremely impressed by the pleasant, cheerful and caring staff. The home is clean, bright and uncluttered, and does not have the unpleasant smells one so often finds in care homes. The bedroom is tidy and comfortable, and the en-suite bathroom is very convenient. My friend says the meals are good and she cannot find fault with anything. I have been offered a much-appreciated hot drink on each occasion.
25 October 2022
As always, I'm impressed by the professional, caring and friendly way my mother is taken care of. Prestemede is always clean, tidy and well-presented. Staff are always friendly and helpful, and I feel happy and privileged to have my mother cared for there.
25 October 2022
Since moving into Prestemede for respite, my mum has seemed the happiest and most well I have seen her for years. The manager has been wonderful, prior to mum moving in, and since, caring, warm, professional, reassuring and very knowledgeable. All the staff seem committed, professional and so engaged and caring. Thank you so much.
13 October 2022
Mum settled really quickly into this lovely home. It is clean, friendly, comfortable and has very good facilities. The improvement in mum is massive! Her health and well-being is a joy to see, she is now back to her happy, cheerful self. The staff are so welcoming to all the families and visitors that visit their loved ones. The knowledge and experience the staff hold is outstanding. Thank you all so much for the excellent work you all do!
23 September 2022
Excellent service provided from first contact to discharge I felt very well catered for and never once worried about mum which was great. The staff are fantastic, communication great. An extremely caring environment. Many thanks, mum will be hopefully able to go in for respite care in the future depending on how things go now - she's back home.
16 September 2022
From the initial review and assessment, plus throughout my mum's two-week stay at the care home, an absolutely excellent level of service was provided. This included attention to detail, provision of specific resident's requirements and overall, very genuine and consistent care provided. Would thoroughly recommend this care home and staff.
09 May 2022
My mother had already used the home several times for respite care so it was her first choice when she decided she needed something more permanent with her reduced mobility. She was admitted in June 2021 when we were all still required to use full PPE. Mum loves Prestemede Care Home and the staff. It’s difficult to comment on activities as, of course, during the pandemic they haven’t been able to have visitors but, to be honest, as long as she’s able to have her hair done once a week and watch her favourite quiz shows, she feels it’s a home from home!
07 October 2021
Excellent service, very friendly, extremely helpful. Top rate care. Absolute diamonds, couldn’t ask for a better care home. Always on hand when needed, very clean, excellent food. Any problems were dealt with quickly and efficiently.
05 April 2021
All good.
Latest Reviews for Prestemede Care Home
13 February 2025
I helped my mum to travel to Prestemede Care Home for 2 weeks respite, the staff are so kind. We had a warm welcome, nothing was too much trouble. The manager had very kindly allowed a video call assessment due to long distance. The staff accommodated requests and needs and were all lovely. The food was very good. Mum is definitely looking forward to respite there again in 2025. Kind regards to all.
03 January 2025
Since entering this nursing home, I feel I have received the best help, care and attention at all times. I am a service user and I have no other connection. The facilities are adequate and available at all times. It is also situated in a small town where I live.
10 December 2024
Warm welcome, treated as an individual. Pleasuring to see staff sitting down and eating with us. Food homely, good quality. Pleasant outlook on all sides. Room well serviced, taken out in a wheelchair to get some fresh air. Missed not having any hooks on the back of doors to hang outdoor jackets, robe and flannels in the washroom, etc. Overall, a relaxing and enjoyable, recuperative stay.
09 December 2024
I think the place is marvellous. The staff are very good. The staff will let me go out when I want to. I like helping them. I'm very happy.
14 February 2024
The best residential home I have ever been to, clean, wonderful staff, excellent care and care facilities outstanding, staff wonderful.
04 December 2023
My father went for 2 weeks respite, which extended to 4 weeks, then indefinitely as he realised he wasn't able to cope on his own at home. He was welcomed both by the staff and other guests (Prestemede has the feeling of a nice small seaside hotel!) The staff are very kind and do spend time talking to Dad about his life which I think is so important. There are activities to join in, and I feel Dad is safe, cared for and treated with respect and dignity. I cannot fault it.
01 November 2023
First-class establishment as all boxes below will testify. The resident is well satisfied. Just one criticism could do with some form of entertainment or similar.
31 October 2023
We find the home very homely and friendly.
26 October 2023
Prestemede is a care home where you can enjoy splendid food and excellent care in pastoral surroundings. I am so grateful to have stayed in a care home where I found all members of the staff to be kind, thoughtful and encouraging for my recovery. I would thoroughly recommend Prestemede.
24 January 2023
Cannot fault anything, so nice.
24 January 2023
Very pleasant surroundings. Very friendly staff. Very homely.
16 January 2023
How lovely to find such a well-managed care home in close proximity to where my friend lives. From the first point of contact, when I phoned to arrange a visit, to being asked my thoughts at the conclusion of each visit, I have been extremely impressed by the pleasant, cheerful and caring staff. The home is clean, bright and uncluttered, and does not have the unpleasant smells one so often finds in care homes. The bedroom is tidy and comfortable, and the en-suite bathroom is very convenient. My friend says the meals are good and she cannot find fault with anything. I have been offered a much-appreciated hot drink on each occasion.
25 October 2022
As always, I'm impressed by the professional, caring and friendly way my mother is taken care of. Prestemede is always clean, tidy and well-presented. Staff are always friendly and helpful, and I feel happy and privileged to have my mother cared for there.
25 October 2022
Since moving into Prestemede for respite, my mum has seemed the happiest and most well I have seen her for years. The manager has been wonderful, prior to mum moving in, and since, caring, warm, professional, reassuring and very knowledgeable. All the staff seem committed, professional and so engaged and caring. Thank you so much.
13 October 2022
Mum settled really quickly into this lovely home. It is clean, friendly, comfortable and has very good facilities. The improvement in mum is massive! Her health and well-being is a joy to see, she is now back to her happy, cheerful self. The staff are so welcoming to all the families and visitors that visit their loved ones. The knowledge and experience the staff hold is outstanding. Thank you all so much for the excellent work you all do!
23 September 2022
Excellent service provided from first contact to discharge I felt very well catered for and never once worried about mum which was great. The staff are fantastic, communication great. An extremely caring environment. Many thanks, mum will be hopefully able to go in for respite care in the future depending on how things go now - she's back home.
16 September 2022
From the initial review and assessment, plus throughout my mum's two-week stay at the care home, an absolutely excellent level of service was provided. This included attention to detail, provision of specific resident's requirements and overall, very genuine and consistent care provided. Would thoroughly recommend this care home and staff.
09 May 2022
My mother had already used the home several times for respite care so it was her first choice when she decided she needed something more permanent with her reduced mobility. She was admitted in June 2021 when we were all still required to use full PPE. Mum loves Prestemede Care Home and the staff. It’s difficult to comment on activities as, of course, during the pandemic they haven’t been able to have visitors but, to be honest, as long as she’s able to have her hair done once a week and watch her favourite quiz shows, she feels it’s a home from home!
07 October 2021
Excellent service, very friendly, extremely helpful. Top rate care. Absolute diamonds, couldn’t ask for a better care home. Always on hand when needed, very clean, excellent food. Any problems were dealt with quickly and efficiently.
05 April 2021
All good.