Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for St Ronan's House

stars
stars 26 July 2024
I enjoyed a week respite care at St Ronan's Care Home, in Innerleithen. The home is tastefully decorated and meticulously cleaned. It could not have been manned by a more friendly, willing group of carers. Nothing was too much bother to them, they ensured they were there for every eventuality, really first-class caring. If there was one area that disappointed that would be the food! Not always a full menu on offer. I understand they are in the middle of interviewing for a cook at present. Nonetheless, I would recommend St Ronan's to anyone interested in residential care.
Review from Frank L (Respite Resident/Service User)
stars
stars 30 June 2023
A warm welcome by all for my dad (82) for his respite 3-night stay. Very impressed with the whole environment, lots of optional activities and lovely garden and outdoor seating areas. Nothing too much trouble and fantastic home-cooked food with great options. I was very impressed with all aspects of care, signage, cleanliness and warmth of the whole team.
Review from Catherine P (Daughter of Resident/Service User)