Buchen, Castle Douglas, DG7 1TH
View Full Details of Carlingwark HouseThere has been a great improvement in the home overall. The staff have always been great and the redecoration and cleanliness of the home make it nicer for the residents. The meals are now very good and I have noticed the residents seem happier. Overall, a great improvement and staff and management must be commended.
My father has been resident for over six months now and seems quite settled, staff doing a very good job and it is good to see new investment going into the home following the recent inspection. Would recommend here to any future families without hesitation.
The home is warm and comfortable. Staff are friendly and cheerful although they do seem stretched on some days. Catering has turned a corner in the last couple of weeks and the meals are lovely. Rooms are kept clean and tidy.
Management and staff are always very helpful and curteous. I am 100% confident my dad is in good hands.
My initial experience of Carlingwark House care home was for the six years my mother was a resident until she passed away 3 years ago. The care and support given to her during her years there were excellent. In very difficult times for the care home sector, my elderly aunt was accepted as a resident in June 2020. Once again the care and support and the professionalism of the management and staff has made not only my aunt feel safe, secure and content but has given me, as her relative, peace of mind that she is being very well cared for. For the ratings, I would like to mark 'excellent' on all but as in all jobs, there is always room to improve.
Very happy with everything.
I am very happy with the care my mother receives at Carlingwark. Everywhere is kept clean and tidy. My mother is treated with respect and it's just like one big happy family. The staff are all very good and caring and work extremely hard. Seniors and management keep me informed if there were any issues regarding my mother. The meals are excellent and there is always a good choice.
Excellent care home. My late mum was only there for a short time whilst receiving palliative care. The staff are all very friendly, knowledgeable and caring. They looked after both my mum and us and were sympathetic to all our needs. The place is very clean and food excellent. Unable to comment on activities as not used but they seemed to have a good variety on offer.
I would like to express my appreciation for the level of support and care provided, particularly during mum's final months. I have always been impressed by the genuine fondness shown to mum throughout her stay, the desire to meet her needs and to make her as comfortable as possible always, keeping me informed if any worries/issues emerged. The staff really pulled out all the stops when it was needed most and their empathy, warmth and professionalism really shone through. I shall forever be indebted to their dedication and support to my wonderful mum, to myself and to all my family members. It really made the difference.
The care provided is exemplary and fulfils the needs of their client/service user to the full. One couldn't really ask for any more!
There has been a great improvement in the home overall. The staff have always been great and the redecoration and cleanliness of the home make it nicer for the residents. The meals are now very good and I have noticed the residents seem happier. Overall, a great improvement and staff and management must be commended.
My father has been resident for over six months now and seems quite settled, staff doing a very good job and it is good to see new investment going into the home following the recent inspection. Would recommend here to any future families without hesitation.
The home is warm and comfortable. Staff are friendly and cheerful although they do seem stretched on some days. Catering has turned a corner in the last couple of weeks and the meals are lovely. Rooms are kept clean and tidy.
Management and staff are always very helpful and curteous. I am 100% confident my dad is in good hands.
My initial experience of Carlingwark House care home was for the six years my mother was a resident until she passed away 3 years ago. The care and support given to her during her years there were excellent. In very difficult times for the care home sector, my elderly aunt was accepted as a resident in June 2020. Once again the care and support and the professionalism of the management and staff has made not only my aunt feel safe, secure and content but has given me, as her relative, peace of mind that she is being very well cared for. For the ratings, I would like to mark 'excellent' on all but as in all jobs, there is always room to improve.
Very happy with everything.
I am very happy with the care my mother receives at Carlingwark. Everywhere is kept clean and tidy. My mother is treated with respect and it's just like one big happy family. The staff are all very good and caring and work extremely hard. Seniors and management keep me informed if there were any issues regarding my mother. The meals are excellent and there is always a good choice.
Excellent care home. My late mum was only there for a short time whilst receiving palliative care. The staff are all very friendly, knowledgeable and caring. They looked after both my mum and us and were sympathetic to all our needs. The place is very clean and food excellent. Unable to comment on activities as not used but they seemed to have a good variety on offer.
I would like to express my appreciation for the level of support and care provided, particularly during mum's final months. I have always been impressed by the genuine fondness shown to mum throughout her stay, the desire to meet her needs and to make her as comfortable as possible always, keeping me informed if any worries/issues emerged. The staff really pulled out all the stops when it was needed most and their empathy, warmth and professionalism really shone through. I shall forever be indebted to their dedication and support to my wonderful mum, to myself and to all my family members. It really made the difference.
The care provided is exemplary and fulfils the needs of their client/service user to the full. One couldn't really ask for any more!