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12 Sycamore Way, Stranraer, DG9 7BY
View Full Details of Thorney CroftLatest Reviews for Thorney Croft
27 December 2024
Since my nana has come into Thorney Croft, the staff have been very good and helpful and making her feel very welcome. Has been thoroughly enjoying all the different activities, this has made her interact with other people.
12 December 2024
Although my mother has only been a resident for a number of weeks, she has settled in extremely well due to the care and kindness she has received from all staff members. All her physical and mental health needs are being met, and although encouraged to participate in activities, when she does not wish to her decision is respected. In her own words, "she wants for nothing". As daughter of a new resident, I have found the Manager, Seniors and Care Staff excellent at communicating information I need to know about my mother's wellbeing, or about the Home in general. They were also very approachable and understanding of the initial stress and sadness experienced by both my mother and myself when she first became a resident, leaving her own home.
25 November 2024
I can only say that I have been delighted with the care my dad has received since moving into Thorney Croft in June 2024. It was a traumatic time for myself when realising my Dad needed more care than I was able to manage. I was pleasantly surprised when visiting the home with the layout, rooms, communal areas and how clean and fresh it was. My Dad has settled in well and has a great rapport with staff. They treat him with kindness, respect and are very caring towards him. I can and would approach staff if I had any concerns but up until now have had none. Having dreaded my Dad entering a care facility I can only say it has been very positive for my Dad and myself. Well done all!
25 November 2024
Thorney Croft have provided very good care for my wife and greatly helped her recovery. The staff are very caring and have helped her come to terms with a situation that she finds difficult. They make sure I am included in her care and we both feel as if we are part of one big family.
21 November 2024
Thorney Croft have taken into account the service user's needs and and have offered a bespoke care package. The staff are very friendly and have gone out of their way to welcome her and help her feel at home. We are very satisfied with the level of care given.
10 April 2024
I saw first-hand the care and attention provided to my mother and the other residents at their Mother's Day Afternoon Tea. Mum appeared to really enjoy herself. It was lovely to see the care provided in welcoming family members too and the Quiz organised by the Activities Coordinator which was great fun but still maintained the residents’ dignity.
25 October 2021
This care home is very good for the elderly, especially for people who cannot get around on their feet. The things that need to be improved are the amount of staff on at weekends as firstly you cannot get staff to answer the door to let you in (waited 25 minutes once), and also elderly people needing to go to the toilet have to wait on a 2nd staff member for help, and several times they have to go look for a hoist. Not very dignifying.
22 October 2021
Care is good, but there always seems to be a shortage of staff. Which is unfair to the residents and staff.
07 October 2021
The care staff are always very attentive to my mother's needs. They have been through hell and back during Covid19. They deserve a pay rise for the job they do. Limited activities due to restrictions.
19 March 2020
The staff do an outstanding job - treating residents and their families with dignity. They are always professional and have a sense of humour. There are difficult times ahead for all care homes but I know they are committed to their work and it is so important people recognise how valued and appreciated care workers are. It is important to highlight that within Thorney Croft there is a feeling of family and the enormous kindness other families extend to residents who maybe don’t have many visitors.
06 February 2020
We cannot praise the staff at Thorney Croft enough. Every single one from management to cleaners and all care staff are kind, respectful and pleasant. They made Mum's transition into a care setting a very positive experience. Mum is happy, safe and settled in her surroundings. Mum is being cared for by attentive staff who take the time to get to know her and her needs and they welcome our family in to visit regularly. We would highly recommend Thorney Croft for your loved one.
30 May 2019
Both mum and dad are being looked after well and are as comfortable as can be expected.
30 May 2019
Friendly staff and helpful.
30 May 2019
My father is very settled here. Though a "private" man he trusts the staff when needed and appreciates the care and dignity they give him at 99 he rarely takes advantage of the activities provided.
14 May 2019
I think the staff are great but there are clearly not enough of them as I often see the residents just sitting in silence. While there are plenty of activities in the home in general, there are not enough staff to sit and talk to the residents, read with them, play dominoes etc. I'm sure the staff would like to have time to do this.
13 May 2019
My wife entered Thorney Croft on 9th January 2019 and from the word go, have nothing but praise for staff, including admin. After 54 years together, it was extremely difficult to adjust but the help and assistance given by staff have been exceptional in caring for my wife and supporting myself. Nothing appears to be too much trouble. A very difficult situation made easier by people who very obviously care about what they do.
09 May 2019
Everything about Thorney Croft is absolutely first class. The care, food and hygiene are excellent.
07 May 2019
I visit my friend on a regular basis. My friend rarely complains about his care and on the evidence I have witnessed is always addressed politely and treated with dignity. The staff are polite and pleasant towards myself. An update of his general wellbeing is more difficult as his folder is rarely in his room and unless a senior is available, information is not shared.
02 May 2019
Excellent care home.
Latest Reviews for Thorney Croft
27 December 2024
Since my nana has come into Thorney Croft, the staff have been very good and helpful and making her feel very welcome. Has been thoroughly enjoying all the different activities, this has made her interact with other people.
12 December 2024
Although my mother has only been a resident for a number of weeks, she has settled in extremely well due to the care and kindness she has received from all staff members. All her physical and mental health needs are being met, and although encouraged to participate in activities, when she does not wish to her decision is respected. In her own words, "she wants for nothing". As daughter of a new resident, I have found the Manager, Seniors and Care Staff excellent at communicating information I need to know about my mother's wellbeing, or about the Home in general. They were also very approachable and understanding of the initial stress and sadness experienced by both my mother and myself when she first became a resident, leaving her own home.
25 November 2024
I can only say that I have been delighted with the care my dad has received since moving into Thorney Croft in June 2024. It was a traumatic time for myself when realising my Dad needed more care than I was able to manage. I was pleasantly surprised when visiting the home with the layout, rooms, communal areas and how clean and fresh it was. My Dad has settled in well and has a great rapport with staff. They treat him with kindness, respect and are very caring towards him. I can and would approach staff if I had any concerns but up until now have had none. Having dreaded my Dad entering a care facility I can only say it has been very positive for my Dad and myself. Well done all!
25 November 2024
Thorney Croft have provided very good care for my wife and greatly helped her recovery. The staff are very caring and have helped her come to terms with a situation that she finds difficult. They make sure I am included in her care and we both feel as if we are part of one big family.
21 November 2024
Thorney Croft have taken into account the service user's needs and and have offered a bespoke care package. The staff are very friendly and have gone out of their way to welcome her and help her feel at home. We are very satisfied with the level of care given.
10 April 2024
I saw first-hand the care and attention provided to my mother and the other residents at their Mother's Day Afternoon Tea. Mum appeared to really enjoy herself. It was lovely to see the care provided in welcoming family members too and the Quiz organised by the Activities Coordinator which was great fun but still maintained the residents’ dignity.
25 October 2021
This care home is very good for the elderly, especially for people who cannot get around on their feet. The things that need to be improved are the amount of staff on at weekends as firstly you cannot get staff to answer the door to let you in (waited 25 minutes once), and also elderly people needing to go to the toilet have to wait on a 2nd staff member for help, and several times they have to go look for a hoist. Not very dignifying.
22 October 2021
Care is good, but there always seems to be a shortage of staff. Which is unfair to the residents and staff.
07 October 2021
The care staff are always very attentive to my mother's needs. They have been through hell and back during Covid19. They deserve a pay rise for the job they do. Limited activities due to restrictions.
19 March 2020
The staff do an outstanding job - treating residents and their families with dignity. They are always professional and have a sense of humour. There are difficult times ahead for all care homes but I know they are committed to their work and it is so important people recognise how valued and appreciated care workers are. It is important to highlight that within Thorney Croft there is a feeling of family and the enormous kindness other families extend to residents who maybe don’t have many visitors.
06 February 2020
We cannot praise the staff at Thorney Croft enough. Every single one from management to cleaners and all care staff are kind, respectful and pleasant. They made Mum's transition into a care setting a very positive experience. Mum is happy, safe and settled in her surroundings. Mum is being cared for by attentive staff who take the time to get to know her and her needs and they welcome our family in to visit regularly. We would highly recommend Thorney Croft for your loved one.
30 May 2019
Both mum and dad are being looked after well and are as comfortable as can be expected.
30 May 2019
Friendly staff and helpful.
30 May 2019
My father is very settled here. Though a "private" man he trusts the staff when needed and appreciates the care and dignity they give him at 99 he rarely takes advantage of the activities provided.
14 May 2019
I think the staff are great but there are clearly not enough of them as I often see the residents just sitting in silence. While there are plenty of activities in the home in general, there are not enough staff to sit and talk to the residents, read with them, play dominoes etc. I'm sure the staff would like to have time to do this.
13 May 2019
My wife entered Thorney Croft on 9th January 2019 and from the word go, have nothing but praise for staff, including admin. After 54 years together, it was extremely difficult to adjust but the help and assistance given by staff have been exceptional in caring for my wife and supporting myself. Nothing appears to be too much trouble. A very difficult situation made easier by people who very obviously care about what they do.
09 May 2019
Everything about Thorney Croft is absolutely first class. The care, food and hygiene are excellent.
07 May 2019
I visit my friend on a regular basis. My friend rarely complains about his care and on the evidence I have witnessed is always addressed politely and treated with dignity. The staff are polite and pleasant towards myself. An update of his general wellbeing is more difficult as his folder is rarely in his room and unless a senior is available, information is not shared.
02 May 2019
Excellent care home.