My mother went in for respite care and was very well looked after. She
received a very warm welcome from the staff, the centre was bright, warm
and very clean, a real credit to the staff. Nothing was too much bother
and her room was very light, warm and had a lovely outlook onto the
garden. I had to contact the staff beforehand with some questions, the
phone was answered promptly and information was provided quickly and
clearly. My mother enjoyed her short stay in the Wade and I felt very
relaxed and confident she would be well looked after by a very happy and
caring team. I only wish her stay could have been longer but we were
only able to get the few nights that were available. A lovely centre,
with a wonderful, warm, welcoming, and friendly staff, and I look
forward to placing my mother in their care in the future.
10 November 2022
Non-compliance to provide formal complaint details. Extremely rude staff
and very argumentative regarding appropriate care. Staff prefer to sit
around and chat amongst themselves and eat food than attend to residents
in their care.
Latest Reviews for Wade Centre
14 December 2023
My mother went in for respite care and was very well looked after. She
received a very warm welcome from the staff, the centre was bright, warm
and very clean, a real credit to the staff. Nothing was too much bother
and her room was very light, warm and had a lovely outlook onto the
garden. I had to contact the staff beforehand with some questions, the
phone was answered promptly and information was provided quickly and
clearly. My mother enjoyed her short stay in the Wade and I felt very
relaxed and confident she would be well looked after by a very happy and
caring team. I only wish her stay could have been longer but we were
only able to get the few nights that were available. A lovely centre,
with a wonderful, warm, welcoming, and friendly staff, and I look
forward to placing my mother in their care in the future.
10 November 2022
Non-compliance to provide formal complaint details. Extremely rude staff
and very argumentative regarding appropriate care. Staff prefer to sit
around and chat amongst themselves and eat food than attend to residents
in their care.