Submit a Review for Alt-Na-Craig House Care Home
215 Lyle Road, Greenock, PA16 7XT
View Full Details of Alt-Na-Craig House Care HomeLatest Reviews for Alt-Na-Craig House Care Home
03 September 2024
When Mum first arrived at the care home, management, and staff were brilliant at helping her to settle in and continue to provide excellent care and are always available if I need to discuss any concerns l have about Mum.
24 May 2024
My elderly mother was transferred from hospital to Alt-Na-Craig Nursing Home as a transition between hospital and a return to her home. The period of rehabilitation and respite was very successful and the care she received from all staff enabled her to return home as planned. The nursing home was clean and bright and the staff were polite, friendly and attentive. I was also impressed with how well the managers communicated with me on her progress. The lead nurse was in regular contact with my mother's GP surgery and kept me updated on all medical issues.
03 May 2024
My beloved dad was a resident in Alt-Na-Craig for just over 2 years. The love, care, dignity and respect he received here by the fantastic "Alt-Na Angels" was absolutely second to none. He loved Alt-Na and each and every single member of staff, as did I. They became a second family to us both and made the last 2 years so special for Dad. We enjoyed our trips to a local town when we went, but most of all he loved watching movies with myself in his room each and every day. Nothing was ever too much to ask and the staff met his every need. He always looked forward to his meals as he loved his food. Unfortunately due to his stroke everything had to be puried, this didn't stop him enjoying the fantastic meals the chefs cooked every day though, especially the desserts he loved! Sadly my beloved dad passed 4 weeks ago peacefully in Alt-Na. I take my hat off to the manager and each and every one of the staff for making Alt-na-Craig one of the best, if not the best care home in the area.
09 April 2024
Living overseas, the decision to put my mum in care as she has Alzheimer's, was not an easy one but my visits to Alt-Na-Craig to assist my mum in settling in, reassured me I had chosen the best care home for her. The staff are caring and compassionate and take the time to discuss any concerns they may have about her welfare. I call from overseas on a weekly basis to chat with Mum and she’s so settled and happy and now even enjoys participating in the activities at the home. She’s gained weight since being there thanks to regular healthy meals and snacks. I feel confident that she’s being well cared for.
28 February 2024
My friend and erstwhile client has recently moved into Alt-Na-Craig Glenfield. He has previously resided there on a couple of occasions for respite care and when he recently had a fall at home he was delighted to be able to leave the hospital and take up permanent residence in Glenfield.
28 February 2024
My mother has been a resident at Alt Na Craig care home for nearly a year now. Sadly I had to eventually sell my mother's home, where I had been living as well, in Scotland and I moved back to England. However, having seen how well the staff cared for my mother I decided to keep her there. Some members of staff formed a very close bond with Mum, and she has always seemed very happy to be there. Since I moved away the care home has kept me well informed of Mum's situation and particularly with regard to any medical issues. Whilst she does spend a lot of time in her room she does go on some of the outings arranged by the home and enjoys visits by friends and family. Having visited several care homes in the west of Scotland and England I would certainly have no hesitation in recommending this care home.
27 February 2024
I feel like a huge weight has been lifted since my mum has resided at Alt-Na-Craig. Mum has a new lease of life and is having a great time, which fills us all with such joy. She is well looked after, and anything is caught very quickly and treated. She’s eating well and making friends, which is giving her family time to step back and breathe. Can’t thank the staff enough.
30 November 2023
My granda and his family decided that due to his health deteriorating he was no longer well enough to go home and becoming a resident at Alt Na Craig House was the next best thing. My granda was only at the home for a short time before he passed away but in the time he was there, he received excellent care from all the staff and in the last few weeks of his life he was bright and settled with the decision he had made. In the last few days, all the staff treated my granda with dignity and respected the wishes that he had discussed with his family. Being part of a big family, there was always someone with him in his last few days, the staff made the family feel welcome and offered refreshments not feeling they were in the way. My auntie described it well as feeling like coming to visit my granda in his own home only bigger. Thank you to all the staff at Alt Na Craig House you made a very sad time bearable.
25 October 2023
We had a very positive experience with all staff making Mum's last weeks and months more bearable. The staff were all excellent and Mum and my sister both had a very positive experience. I would still like to praise two members of staff, in particular.
24 October 2023
Always find everyone friendly and helpful and they all know the residents well. They were very helpful for my mum to get another room once they knew her phobia they gave her a choice of rooms. They asked a man to change rooms with her.
20 October 2023
Very caring and attentive staff. Generally very clean and pleasant environment. Good facilities for the general wellness of residents, i.e. hairdresser and podiatrist. Although I have not been directly involved, I believe that the activities and outings are well-organised and offer residents different opportunities and experiences.
17 October 2023
The care staff are incredible and management listen to both the residents and the family. Any time we have noticed our mum being slightly out of sorts the staff have listened and assessed what to do. Staff always have a 'hello' for you and the home feels cheery.
17 October 2023
My mother is so well looked after and is very comfortable at Alt-Na-Craig House. She is always involved in activities and outings and enjoys being well fed and given cups of tea with home baking. We are all so grateful that she is being kept safe and well. All the staff are friendly and helpful.
16 October 2023
I can’t rate the staff at Alt-Na-Craig House highly enough, the care my aunt received was second to none. I wouldn’t hesitate to recommend it to anyone looking for a care home for a friend or relative. Thanks again for caring.
06 December 2022
My mum has been a resident of Alt-Na-Craig for around a year and a half. I am delighted with the care she has received. The carers are knowledgeable and are very patient and kind to Mum. Whenever there is an issue concerning my mum, the nurse is always prompt in informing me of the problem and reassuring me that it will be resolved.
18 November 2022
My mum has only been in the home for a week and all staff have been amazing and helped so much to make my mum feel at home and settle in. Activities are so good, keep the residents busy, exactly what my mum needs. So far cannot fault Alt-Na-Craig.
18 November 2022
My mother is treated with courtesy and good manners. Nursing attention is good and 24/7 staff presence is a huge relief to the extended family. I believe that the food choices could be more suitable for the elderly (spicy foods, chunky meat difficult). The basic room furniture has not been restored since Mum's return from hospital 6-8 weeks ago. Broken tie-backs and broken blind still not fixed.
06 September 2022
My gran has settled into Alt-Na-Craig House very well, and the staff are very friendly. They make all of the family feel very welcome when visiting.
23 August 2022
The review went well, in-depth with relevant questions asked. The resident and family members present. Some actions agreed with care home staff - awaiting answers. However feedback from care home staff - actions being addressed. Resident and family members comfortable with the review.
22 August 2022
All very positive. My mother is comfortable and content and is receiving a high quality of care and attention.
Latest Reviews for Alt-Na-Craig House Care Home
03 September 2024
When Mum first arrived at the care home, management, and staff were brilliant at helping her to settle in and continue to provide excellent care and are always available if I need to discuss any concerns l have about Mum.
24 May 2024
My elderly mother was transferred from hospital to Alt-Na-Craig Nursing Home as a transition between hospital and a return to her home. The period of rehabilitation and respite was very successful and the care she received from all staff enabled her to return home as planned. The nursing home was clean and bright and the staff were polite, friendly and attentive. I was also impressed with how well the managers communicated with me on her progress. The lead nurse was in regular contact with my mother's GP surgery and kept me updated on all medical issues.
03 May 2024
My beloved dad was a resident in Alt-Na-Craig for just over 2 years. The love, care, dignity and respect he received here by the fantastic "Alt-Na Angels" was absolutely second to none. He loved Alt-Na and each and every single member of staff, as did I. They became a second family to us both and made the last 2 years so special for Dad. We enjoyed our trips to a local town when we went, but most of all he loved watching movies with myself in his room each and every day. Nothing was ever too much to ask and the staff met his every need. He always looked forward to his meals as he loved his food. Unfortunately due to his stroke everything had to be puried, this didn't stop him enjoying the fantastic meals the chefs cooked every day though, especially the desserts he loved! Sadly my beloved dad passed 4 weeks ago peacefully in Alt-Na. I take my hat off to the manager and each and every one of the staff for making Alt-na-Craig one of the best, if not the best care home in the area.
09 April 2024
Living overseas, the decision to put my mum in care as she has Alzheimer's, was not an easy one but my visits to Alt-Na-Craig to assist my mum in settling in, reassured me I had chosen the best care home for her. The staff are caring and compassionate and take the time to discuss any concerns they may have about her welfare. I call from overseas on a weekly basis to chat with Mum and she’s so settled and happy and now even enjoys participating in the activities at the home. She’s gained weight since being there thanks to regular healthy meals and snacks. I feel confident that she’s being well cared for.
28 February 2024
My friend and erstwhile client has recently moved into Alt-Na-Craig Glenfield. He has previously resided there on a couple of occasions for respite care and when he recently had a fall at home he was delighted to be able to leave the hospital and take up permanent residence in Glenfield.
28 February 2024
My mother has been a resident at Alt Na Craig care home for nearly a year now. Sadly I had to eventually sell my mother's home, where I had been living as well, in Scotland and I moved back to England. However, having seen how well the staff cared for my mother I decided to keep her there. Some members of staff formed a very close bond with Mum, and she has always seemed very happy to be there. Since I moved away the care home has kept me well informed of Mum's situation and particularly with regard to any medical issues. Whilst she does spend a lot of time in her room she does go on some of the outings arranged by the home and enjoys visits by friends and family. Having visited several care homes in the west of Scotland and England I would certainly have no hesitation in recommending this care home.
27 February 2024
I feel like a huge weight has been lifted since my mum has resided at Alt-Na-Craig. Mum has a new lease of life and is having a great time, which fills us all with such joy. She is well looked after, and anything is caught very quickly and treated. She’s eating well and making friends, which is giving her family time to step back and breathe. Can’t thank the staff enough.
30 November 2023
My granda and his family decided that due to his health deteriorating he was no longer well enough to go home and becoming a resident at Alt Na Craig House was the next best thing. My granda was only at the home for a short time before he passed away but in the time he was there, he received excellent care from all the staff and in the last few weeks of his life he was bright and settled with the decision he had made. In the last few days, all the staff treated my granda with dignity and respected the wishes that he had discussed with his family. Being part of a big family, there was always someone with him in his last few days, the staff made the family feel welcome and offered refreshments not feeling they were in the way. My auntie described it well as feeling like coming to visit my granda in his own home only bigger. Thank you to all the staff at Alt Na Craig House you made a very sad time bearable.
25 October 2023
We had a very positive experience with all staff making Mum's last weeks and months more bearable. The staff were all excellent and Mum and my sister both had a very positive experience. I would still like to praise two members of staff, in particular.
24 October 2023
Always find everyone friendly and helpful and they all know the residents well. They were very helpful for my mum to get another room once they knew her phobia they gave her a choice of rooms. They asked a man to change rooms with her.
20 October 2023
Very caring and attentive staff. Generally very clean and pleasant environment. Good facilities for the general wellness of residents, i.e. hairdresser and podiatrist. Although I have not been directly involved, I believe that the activities and outings are well-organised and offer residents different opportunities and experiences.
17 October 2023
The care staff are incredible and management listen to both the residents and the family. Any time we have noticed our mum being slightly out of sorts the staff have listened and assessed what to do. Staff always have a 'hello' for you and the home feels cheery.
17 October 2023
My mother is so well looked after and is very comfortable at Alt-Na-Craig House. She is always involved in activities and outings and enjoys being well fed and given cups of tea with home baking. We are all so grateful that she is being kept safe and well. All the staff are friendly and helpful.
16 October 2023
I can’t rate the staff at Alt-Na-Craig House highly enough, the care my aunt received was second to none. I wouldn’t hesitate to recommend it to anyone looking for a care home for a friend or relative. Thanks again for caring.
06 December 2022
My mum has been a resident of Alt-Na-Craig for around a year and a half. I am delighted with the care she has received. The carers are knowledgeable and are very patient and kind to Mum. Whenever there is an issue concerning my mum, the nurse is always prompt in informing me of the problem and reassuring me that it will be resolved.
18 November 2022
My mum has only been in the home for a week and all staff have been amazing and helped so much to make my mum feel at home and settle in. Activities are so good, keep the residents busy, exactly what my mum needs. So far cannot fault Alt-Na-Craig.
18 November 2022
My mother is treated with courtesy and good manners. Nursing attention is good and 24/7 staff presence is a huge relief to the extended family. I believe that the food choices could be more suitable for the elderly (spicy foods, chunky meat difficult). The basic room furniture has not been restored since Mum's return from hospital 6-8 weeks ago. Broken tie-backs and broken blind still not fixed.
06 September 2022
My gran has settled into Alt-Na-Craig House very well, and the staff are very friendly. They make all of the family feel very welcome when visiting.
23 August 2022
The review went well, in-depth with relevant questions asked. The resident and family members present. Some actions agreed with care home staff - awaiting answers. However feedback from care home staff - actions being addressed. Resident and family members comfortable with the review.
22 August 2022
All very positive. My mother is comfortable and content and is receiving a high quality of care and attention.