609 Coatbridge Road, Bargeddie, Bailieston, Glasgow, G69 7PH
View Full Details of Lochside ManorSelecting a care home for my brother was one of the hardest decisions I have ever made. From the very start the manager and the entire team at Lochside Manor showed empathy,care and compassion with, genuinely,my brothers best interest at the very heart of their thinking. This has continued throughout. He feels safe and secure and happy that his wishes are respected. I have found the management team extremely excellent and always on hand to discuss any issues which may arise from time to time and continue to proactively support my brother's transition to a care home setting encouraging positive social interaction through the varied group activities, 1-1 care plan and family liaison. My thanks to the team for, in my experience, all their continued first class care. And lastly I would like to thank the admin staff who do a fantastic job as well, who is always on hand if you have any concerns about financial support.
It is now a pleasure to visit the home both inside and outside. My partner is always clean and tidy as are his bedroom and lounge areas. Staff are friendly and welcoming and there is always someone to answer any queries from management down to staff keep me informed of any treatment knocks he has.
My experience at the home is limited due to Covid-19. The manager and staff have been under pressure due to restrictions, but in my view have coped very well. Due to restrictions, my visits have been by appointment and are either in the garden or in my brother's bedroom. I am, therefore, unable to give a full review of the homes catering or activities, but I believe that he is eating well and joining in any activities provided. In my opinion, the staff are friendly and are more than willing to help deal with any worries or problems that have arisen.
First impressions of the care home were excellent. The staff are very attentive and friendly. Can't praise both staff and management enough.
Selecting a care home for my brother was one of the hardest decisions I have ever made. From the very start the manager and the entire team at Lochside Manor showed empathy,care and compassion with, genuinely,my brothers best interest at the very heart of their thinking. This has continued throughout. He feels safe and secure and happy that his wishes are respected. I have found the management team extremely excellent and always on hand to discuss any issues which may arise from time to time and continue to proactively support my brother's transition to a care home setting encouraging positive social interaction through the varied group activities, 1-1 care plan and family liaison. My thanks to the team for, in my experience, all their continued first class care. And lastly I would like to thank the admin staff who do a fantastic job as well, who is always on hand if you have any concerns about financial support.
It is now a pleasure to visit the home both inside and outside. My partner is always clean and tidy as are his bedroom and lounge areas. Staff are friendly and welcoming and there is always someone to answer any queries from management down to staff keep me informed of any treatment knocks he has.
My experience at the home is limited due to Covid-19. The manager and staff have been under pressure due to restrictions, but in my view have coped very well. Due to restrictions, my visits have been by appointment and are either in the garden or in my brother's bedroom. I am, therefore, unable to give a full review of the homes catering or activities, but I believe that he is eating well and joining in any activities provided. In my opinion, the staff are friendly and are more than willing to help deal with any worries or problems that have arisen.
First impressions of the care home were excellent. The staff are very attentive and friendly. Can't praise both staff and management enough.