Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Lochside Manor

stars
stars 01 December 2021
It is now a pleasure to visit the home both inside and outside. My partner is always clean and tidy as are his bedroom and lounge areas. Staff are friendly and welcoming and there is always someone to answer any queries from management down to staff keep me informed of any treatment knocks he has.
Review from B M (Partner of Resident/Service User)
stars
stars 20 October 2021
My experience at the home is limited due to Covid-19. The manager and staff have been under pressure due to restrictions, but in my view have coped very well. Due to restrictions, my visits have been by appointment and are either in the garden or in my brother's bedroom. I am, therefore, unable to give a full review of the homes catering or activities, but I believe that he is eating well and joining in any activities provided. In my opinion, the staff are friendly and are more than willing to help deal with any worries or problems that have arisen.
Review from H B (Sister of Resident/Service User)
stars
stars 03 October 2021
First impressions of the care home were excellent. The staff are very attentive and friendly. Can't praise both staff and management enough.
Review from Jessie B (Daughter of Resident/Service User)