Submit a Review for Duncraggan Care Home
73 Blairbeth Road, Burnside, Rutherglen, Glasgow, G73 4JD
View Full Details of Duncraggan Care HomeLatest Reviews for Duncraggan Care Home
27 January 2025
My mum has now been in the home for a year now and I can honestly say the care that my mum gets is fantastic. I can't fault any of the staff. Unfortunately you have put in a new manager and I do not like her attitude. I spoke to her yesterday which was the 21st. First she has closed all doors in the bungalow and I have asked for my mum's to be kept open as my mum doesn't sleep a lot and walks around the home. Also when she does go to sleep she sometimes sleeps on her chair and at one time she slipped off it, so the staff walk around the home and keep an eye on her. I am not the only one who is not happy. I have noticed that the staff are not happy these days. I have asked some of them is anything wrong but they say no but you can tell that there is a change and it is not for the good and also the lady who deals with the entertainment has not been doing much these days. I would appreciate if head office could look into things please as I have said I have had no problems in the past.
20 January 2025
My dad was transferred here after a lengthy spell in hospital due to his ever increasing dementia. I had visited the home the day before his intended transfer to put some familiar items in place for him, then he was unexpectedly re admitted to A and E this delayed his arrival here for a week, this was not a problem to the care home and his room was kept for him. On his arrival at the home it was just amazing, every member of staff is lovely, they really do care about their residents, nothing is any trouble. The home itself is well maintained, kept spotlessly clean, warm and homely. I am so glad my dad is being looked after here 10 out of 10!
20 January 2025
My mother moved in on March 2024 due to her requiring full time care. She was local to the home so this made it easier for friends and family to visit, some of the care workers knew her personally so this was also a benefit. She was a bit confused at first with her new surrounding's but the care workers showed experience in getting her settled in. She tells me everything and all the care workers are good. She is always in the lounge area with fellow residents which is good for her. The nurse always contacts myself with any medical updates and permission for any injections my mother may require. They have entertainment shows which helps her as she likes a good singsong. The food always looks good anytime I visit and there's always tea and cake whenever she likes. She has her hair done most weeks and always looks tidy and clean. Its getting harder for the care workers to move my mother as they need two people due to her physical disabilities but they always seem to cope.
17 January 2025
I cannot praise the care home staff enough for the care and attention given to my gran. They have cared for her and attend to her everyday needs. I know I do not have to worry about her. They provide any medical attention that is necessary. They know when she is not herself as they treat the residents like family and that makes me very happy. the food is great and the residents are well catered for in every aspect. nothing is too much hassle.- five stars to Duncraggan care home .
15 December 2022
My dad was in Duncraggan Care Home for a planned 10-day respite stay while we were getting work done in his house. Dad wasn't keen on going in, even for just a short time; however, our family can't thank the staff enough for making him feel so comfortable and at ease during his visit; they made him feel like part of the family. Both the management and every member of staff were excellent from start to finish making our job of getting everything done from him coming home a lot easier. Again can't thank them enough.
17 November 2020
Just want to say a big thank you to all the managers and carers at Duncraggan Care Home. My mum has lived there for a number of years now, as did my dad who spent his last days there. In unprecedented times during the COVID-19 pandemic, the staff have been exceptional in the care of my mum. I live south of the border and have not been able to get up to visit Mum. The staff have kept in touch with the family informing us about my mum’s well being and they have kept the residents safe during this time. They make a special effort to keep up morale. They are always there for their relatives too. A heartfelt thank you to you all.
04 November 2019
Mum, spent the last ten months of her life in this lovely cosy, homely care facility. She had a good rapport with nursing and care staff and was looked after extremely well. In her last days, she received excellent palliative care and the staff were very supportive to myself as I stayed with her in the 3 days before her death, offering food and drinks and a lending ear. She was treated with dignity and respect and I'm grateful to the staff who took over her care when it was no longer feasible to do so in her own home. It allowed my brother and myself to start regaining our own physical and mental health after years of caring and getting our own lives back. Many thanks to all at Duncraggan for all the kind care shown to my mum.
05 April 2019
All carers and nurses have done a great job looking after my mum until she passed away two weeks ago but the area manager gave my mum ice cream when she was nil by mouth. We as a family are not happy and are taking this further.
22 February 2019
My mum has been a resident in Duncraggan for a number of years. During this time she has been very well cared for by all staff. Recent changes with the new manager and staff team, the standard of care has been improved to an excellent standard. In my job, I spend time with people with additional care needs. I would want my mum cared for the same way as I would care for her myself, the staff at Duncraggan give exceptional care, attending to detail like personal care, clothing, warm and safe environment, that means a lot to us as a family. A big thank you to all the staff and special thank you for the recent introduction of family events e.g Hogmanay, burn supper that gave the opportunity to enjoy special time with mum in a social event, she could interact and enjoy with her family. I would recommend Duncraggan to anyone who wants to know their loved one is being cared for to an exceptional level of care. Thank you to all the staff past and current for providing the best care for mum.
31 March 2017
My Husband has been a resident at Duncraggan Care Home since September 2016. He is receiving excellent care of a very high standard. The staff are very friendly and helpful they cannot do enough for my husband and I. They have an excellent manager, but every member of staff is so good to both my husband and myself, we are treated with the utmost of respect and dignity. This is important as it makes me feel less stressed and can enjoy visits with my husband.
13 March 2017
Fantastic care home very clean and easy to locate all residents look happy and well taken care of and well fed the care workers are very approachable and always happy to give you a hand. The residents always look like the are having fun.
22 June 2016
A very friendly welcoming home where my mother feels safe and secure. Staff are very helpful and caring and nothing is too much trouble. Lovely garden to sit out in where they make every effort to make as colourful as possible for everyone to enjoy.
06 June 2016
I cannot describe the support from Janine and her staff throughout the last 18 months. Not only looking after my mother but involving my father in every way they could, allowing them to maintain their close relationship to the very end. They were all instrumental in making their final months together amazing and memorable in equal measure. I would recommend this friendly, caring residence to anyone. Your loved one will be cared for and cherished.
Latest Reviews for Duncraggan Care Home
27 January 2025
My mum has now been in the home for a year now and I can honestly say the care that my mum gets is fantastic. I can't fault any of the staff. Unfortunately you have put in a new manager and I do not like her attitude. I spoke to her yesterday which was the 21st. First she has closed all doors in the bungalow and I have asked for my mum's to be kept open as my mum doesn't sleep a lot and walks around the home. Also when she does go to sleep she sometimes sleeps on her chair and at one time she slipped off it, so the staff walk around the home and keep an eye on her. I am not the only one who is not happy. I have noticed that the staff are not happy these days. I have asked some of them is anything wrong but they say no but you can tell that there is a change and it is not for the good and also the lady who deals with the entertainment has not been doing much these days. I would appreciate if head office could look into things please as I have said I have had no problems in the past.
20 January 2025
My dad was transferred here after a lengthy spell in hospital due to his ever increasing dementia. I had visited the home the day before his intended transfer to put some familiar items in place for him, then he was unexpectedly re admitted to A and E this delayed his arrival here for a week, this was not a problem to the care home and his room was kept for him. On his arrival at the home it was just amazing, every member of staff is lovely, they really do care about their residents, nothing is any trouble. The home itself is well maintained, kept spotlessly clean, warm and homely. I am so glad my dad is being looked after here 10 out of 10!
20 January 2025
My mother moved in on March 2024 due to her requiring full time care. She was local to the home so this made it easier for friends and family to visit, some of the care workers knew her personally so this was also a benefit. She was a bit confused at first with her new surrounding's but the care workers showed experience in getting her settled in. She tells me everything and all the care workers are good. She is always in the lounge area with fellow residents which is good for her. The nurse always contacts myself with any medical updates and permission for any injections my mother may require. They have entertainment shows which helps her as she likes a good singsong. The food always looks good anytime I visit and there's always tea and cake whenever she likes. She has her hair done most weeks and always looks tidy and clean. Its getting harder for the care workers to move my mother as they need two people due to her physical disabilities but they always seem to cope.
17 January 2025
I cannot praise the care home staff enough for the care and attention given to my gran. They have cared for her and attend to her everyday needs. I know I do not have to worry about her. They provide any medical attention that is necessary. They know when she is not herself as they treat the residents like family and that makes me very happy. the food is great and the residents are well catered for in every aspect. nothing is too much hassle.- five stars to Duncraggan care home .
15 December 2022
My dad was in Duncraggan Care Home for a planned 10-day respite stay while we were getting work done in his house. Dad wasn't keen on going in, even for just a short time; however, our family can't thank the staff enough for making him feel so comfortable and at ease during his visit; they made him feel like part of the family. Both the management and every member of staff were excellent from start to finish making our job of getting everything done from him coming home a lot easier. Again can't thank them enough.
17 November 2020
Just want to say a big thank you to all the managers and carers at Duncraggan Care Home. My mum has lived there for a number of years now, as did my dad who spent his last days there. In unprecedented times during the COVID-19 pandemic, the staff have been exceptional in the care of my mum. I live south of the border and have not been able to get up to visit Mum. The staff have kept in touch with the family informing us about my mum’s well being and they have kept the residents safe during this time. They make a special effort to keep up morale. They are always there for their relatives too. A heartfelt thank you to you all.
04 November 2019
Mum, spent the last ten months of her life in this lovely cosy, homely care facility. She had a good rapport with nursing and care staff and was looked after extremely well. In her last days, she received excellent palliative care and the staff were very supportive to myself as I stayed with her in the 3 days before her death, offering food and drinks and a lending ear. She was treated with dignity and respect and I'm grateful to the staff who took over her care when it was no longer feasible to do so in her own home. It allowed my brother and myself to start regaining our own physical and mental health after years of caring and getting our own lives back. Many thanks to all at Duncraggan for all the kind care shown to my mum.
05 April 2019
All carers and nurses have done a great job looking after my mum until she passed away two weeks ago but the area manager gave my mum ice cream when she was nil by mouth. We as a family are not happy and are taking this further.
22 February 2019
My mum has been a resident in Duncraggan for a number of years. During this time she has been very well cared for by all staff. Recent changes with the new manager and staff team, the standard of care has been improved to an excellent standard. In my job, I spend time with people with additional care needs. I would want my mum cared for the same way as I would care for her myself, the staff at Duncraggan give exceptional care, attending to detail like personal care, clothing, warm and safe environment, that means a lot to us as a family. A big thank you to all the staff and special thank you for the recent introduction of family events e.g Hogmanay, burn supper that gave the opportunity to enjoy special time with mum in a social event, she could interact and enjoy with her family. I would recommend Duncraggan to anyone who wants to know their loved one is being cared for to an exceptional level of care. Thank you to all the staff past and current for providing the best care for mum.
31 March 2017
My Husband has been a resident at Duncraggan Care Home since September 2016. He is receiving excellent care of a very high standard. The staff are very friendly and helpful they cannot do enough for my husband and I. They have an excellent manager, but every member of staff is so good to both my husband and myself, we are treated with the utmost of respect and dignity. This is important as it makes me feel less stressed and can enjoy visits with my husband.
13 March 2017
Fantastic care home very clean and easy to locate all residents look happy and well taken care of and well fed the care workers are very approachable and always happy to give you a hand. The residents always look like the are having fun.
22 June 2016
A very friendly welcoming home where my mother feels safe and secure. Staff are very helpful and caring and nothing is too much trouble. Lovely garden to sit out in where they make every effort to make as colourful as possible for everyone to enjoy.
06 June 2016
I cannot describe the support from Janine and her staff throughout the last 18 months. Not only looking after my mother but involving my father in every way they could, allowing them to maintain their close relationship to the very end. They were all instrumental in making their final months together amazing and memorable in equal measure. I would recommend this friendly, caring residence to anyone. Your loved one will be cared for and cherished.