Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Thistleknowe Care Home

stars
stars 24 January 2019
My brother goes to Thistleknowe for respite care. He likes going there and has a good relationship with all the staff. On visiting, I find the home to have a pleasant welcoming atmosphere and all staff I have spoken to are helpful and friendly. Please note - I have been unable to give an accurate rating for activities, as a temporary resident he is not really involved. So far as I can gather there have been occasions when activities were available but he chose not to participate.
Review from Margaret M (Sister of Resident/Service User)
stars
stars 22 October 2015
My mum is a resident at Thistleknowe, she's been there since April 2015. I have peace of mind knowing she is well cared for by the staff. Her room is spotless. I have joined my mum for meals which are always well prepared. They encourage my mum to do things for herself. I would highly recommend this care home to anybody looking for a care home.
Review from Janet E (Daughter of Resident/Service User)