Mum is so well looked after here. She is very happy and loves the staff,
who all love her. Her room is lovely with a great view down the valley.
Also, the new enclosed garden is absolutely fabulous. Mum loved her
garden at home, and she is out in the garden at Richmond House every
day. I could not ask for or want a better place for her to be. It puts
my mind at rest knowing that she is happy, well looked after and safe.
12 October 2016
Mum has been cared for at Richmond House since September 2014 and it was
the hardest decision to finally do, but has turned out to be the best
thing to do. The staff are endlessly caring and patient, delivering a
fantastic standard of care. They strive to make this a home from home
and as much as this is possible, they do. Mum adores the staff and I
can't fault them. The new therapeutic garden is wonderful as is the
whole ambience of the home. It is so good to know how safe and happy mum
is there. If there has ever been an issue, staff have been quick to
inform us and steps taken to resolve the matter. When mum had become
suddenly very unwell, we were called quickly to the home and as a
family, also felt cared for and luckily she made a good recovery.
Latest Reviews for Richmond House
26 October 2016
Mum is so well looked after here. She is very happy and loves the staff,
who all love her. Her room is lovely with a great view down the valley.
Also, the new enclosed garden is absolutely fabulous. Mum loved her
garden at home, and she is out in the garden at Richmond House every
day. I could not ask for or want a better place for her to be. It puts
my mind at rest knowing that she is happy, well looked after and safe.
12 October 2016
Mum has been cared for at Richmond House since September 2014 and it was
the hardest decision to finally do, but has turned out to be the best
thing to do. The staff are endlessly caring and patient, delivering a
fantastic standard of care. They strive to make this a home from home
and as much as this is possible, they do. Mum adores the staff and I
can't fault them. The new therapeutic garden is wonderful as is the
whole ambience of the home. It is so good to know how safe and happy mum
is there. If there has ever been an issue, staff have been quick to
inform us and steps taken to resolve the matter. When mum had become
suddenly very unwell, we were called quickly to the home and as a
family, also felt cared for and luckily she made a good recovery.