Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Glenowen Court

stars
stars 21 June 2021
My mum was a resident in Glenowen Court for the last three years before recently moving to a nursing home because of her failing health. From her first day as a resident, she was welcomed and experienced the joy of being a part of the Glenowen Court family. This afforded her an opportunity of experiencing first hand, staff who treated her with kindness and respect. The independence she enjoyed was a result of my mum having her own room, with kitchenette and en-suite. This was in addition to the security she experienced, as an elderly person, having caring staff who delivered medication, meals and provided laundry services. Being a frequent visitor, I was made more than welcome and received regular updates on all aspects of my mum’s health. The manager was very approachable and conscious of promoting the rights of the residents. Covid-19 has certainly restricted movement in all care facilities but a big thank you to the manager and staff for keeping our loved one’s safe.
Review from M G (Daughter of Resident/Service User)