Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Northfield House

stars
stars 12 June 2024
My 80-year-old sister-in-law was admitted to Northfield on May 3rd 2024. The staff have been amazing with her. So patient and understanding. We had to come home to Wales and they kept us well informed. We knew she was safe with them. She was readmitted to hospital on 23rd May 2024. We cannot thank them enough for looking after her while in their care.
Review from Myfanwy C (Sister-in-law of Resident/Service User)
stars
stars 05 April 2017
I can't speak highly enough of Northfield. I was treated exceptional well by all the staff the food was delicious and the room I had was clean comfortable and cosy and there was always staff available on hand to help nothing was too much trouble.
Review from Kate D (Resident / Service User)