Submit a Review for British Home - for people living with neuro-disability
Crown Lane, Streatham, London, SW16 3JB
View Full Details of British Home - for people living with neuro-disabilityLatest Reviews for British Home - for people living with neuro-disability
08 July 2024
Friendly and skilled staff. Easy going there and whenever possible. Gay friendly. Dog friendly Excellent laundry. Flexible and willing catering. Phio or occupational therapist every weekday.
30 December 2021
Shocking communication and very poor record-keeping of food/fluid intake. Room is not cleaned on a regular basis and has taken five days for an overflowing bin to be emptied. My sister does have complex needs and should be having physio on a regular basis but that does not happen. She does refuse when asked, but physio is never offered the next day or on a constant basis.
22 December 2021
We were met at reception by a lovely lady, we did our covid test and then were shown to our friend's room. I noticed the beautiful chapel and went outside to look closer, even did a video. Staff were patient. You had a lovely display in the window of Frosty to Snowman. The woodwork was amazing (stairs and beams). The fountains outside caught my eye. Our friend seemed happy and well cared for. I thought it was lovely and so were the staff.
21 December 2021
My review is based on first and second-hand knowledge experiences that both my sisters and I have had. There is a terrible lack of communication with the nursing staff. My sisters food and fluid charts are not completed properly and the fluid is all done on guesswork. Her room is often dirty as is the bedding. She hates it there and has not been able to establish any good relationships with any of the staff except for one.
22 August 2016
The staff and nursing staff go the extra mile. There are many volunteers who work every bit as hard as the staff to ensure the happiness and wellbeing of clients. Great Programmes of activities, and shows rolling over the weeks. Relatives/friends sometimes pay a fee to attend, but the light classical music event was well worth it. Very professional, as the money went to the charity for further activities in the year. The fun day was a great jamboree of entertainment from professionals and schoolchildren, everyone, residents, performers, stall-holders, dignitaries and staff were happy and smiling. I have a very good friend who needs their attention to her ailments, and they never make me feel unwelcome. When I have made suggestions, they seriously take them on board, and if appropriate forward you to the staff, medics and management who may be responsible in that case. It is one of the best I have seen (in my younger days I used to travel the charity show circuit as an entertainer).
27 April 2016
My partner, who was bariatric, was admitted to the home having had a long battle with a malignant brain tumour. He had been in hospital for almost two months before moving to The British Home. In hospital he was becoming very confused and could not get any rest, but once he moved into the home he was instantly noticeably happier. Due to his condition he was not mobile, but his team of care workers made sure that he was turned regularly. I was instantly struck by the fact that they really cared for their residents. The atmosphere in the home was of warmth and love, all the staff seemed to go the extra mile to make you feel part of the family. The level of care was just first class. I was so glad that my partner was able to spend his final days in such a wonderful home. I cannot recommend the home more highly, truly amazing.
16 February 2016
I have been visiting my sister at the home for 26 years and have nothing but praise for the home and the management running the home. Excellent care home to live in, if I ever needed to find a home for myself this would be it, hence why I chose this home for my sister. Very, very clean, good food and you can always have a party when needed. Staff are caring and know the residents needs and very friendly I think that the activities couldn't improve with more trips outside, a lot all in house activities, quizzes, themed evenings, BBQ's. All in all an excellent establishment.
Latest Reviews for British Home - for people living with neuro-disability
08 July 2024
Friendly and skilled staff. Easy going there and whenever possible. Gay friendly. Dog friendly Excellent laundry. Flexible and willing catering. Phio or occupational therapist every weekday.
30 December 2021
Shocking communication and very poor record-keeping of food/fluid intake. Room is not cleaned on a regular basis and has taken five days for an overflowing bin to be emptied. My sister does have complex needs and should be having physio on a regular basis but that does not happen. She does refuse when asked, but physio is never offered the next day or on a constant basis.
22 December 2021
We were met at reception by a lovely lady, we did our covid test and then were shown to our friend's room. I noticed the beautiful chapel and went outside to look closer, even did a video. Staff were patient. You had a lovely display in the window of Frosty to Snowman. The woodwork was amazing (stairs and beams). The fountains outside caught my eye. Our friend seemed happy and well cared for. I thought it was lovely and so were the staff.
21 December 2021
My review is based on first and second-hand knowledge experiences that both my sisters and I have had. There is a terrible lack of communication with the nursing staff. My sisters food and fluid charts are not completed properly and the fluid is all done on guesswork. Her room is often dirty as is the bedding. She hates it there and has not been able to establish any good relationships with any of the staff except for one.
22 August 2016
The staff and nursing staff go the extra mile. There are many volunteers who work every bit as hard as the staff to ensure the happiness and wellbeing of clients. Great Programmes of activities, and shows rolling over the weeks. Relatives/friends sometimes pay a fee to attend, but the light classical music event was well worth it. Very professional, as the money went to the charity for further activities in the year. The fun day was a great jamboree of entertainment from professionals and schoolchildren, everyone, residents, performers, stall-holders, dignitaries and staff were happy and smiling. I have a very good friend who needs their attention to her ailments, and they never make me feel unwelcome. When I have made suggestions, they seriously take them on board, and if appropriate forward you to the staff, medics and management who may be responsible in that case. It is one of the best I have seen (in my younger days I used to travel the charity show circuit as an entertainer).
27 April 2016
My partner, who was bariatric, was admitted to the home having had a long battle with a malignant brain tumour. He had been in hospital for almost two months before moving to The British Home. In hospital he was becoming very confused and could not get any rest, but once he moved into the home he was instantly noticeably happier. Due to his condition he was not mobile, but his team of care workers made sure that he was turned regularly. I was instantly struck by the fact that they really cared for their residents. The atmosphere in the home was of warmth and love, all the staff seemed to go the extra mile to make you feel part of the family. The level of care was just first class. I was so glad that my partner was able to spend his final days in such a wonderful home. I cannot recommend the home more highly, truly amazing.
16 February 2016
I have been visiting my sister at the home for 26 years and have nothing but praise for the home and the management running the home. Excellent care home to live in, if I ever needed to find a home for myself this would be it, hence why I chose this home for my sister. Very, very clean, good food and you can always have a party when needed. Staff are caring and know the residents needs and very friendly I think that the activities couldn't improve with more trips outside, a lot all in house activities, quizzes, themed evenings, BBQ's. All in all an excellent establishment.