Submit a Review for Charlton Park Care Home
Park Farm, 21 Cemetery Lane, Charlton, Greenwich, London, SE7 8DZ
View Full Details of Charlton Park Care HomeLatest Reviews for Charlton Park Care Home
06 March 2025
My family could not have wished for a better care home. Dad's needs are so well catered for. Dad is very lucky to have a room here. Staff are so kind, caring, polite and professional. Nothing is too much trouble at any time. Dad is treated with the greatest care and respect. We couldn't ask for any more.
28 November 2024
Our father has been treated with kindness, respect, dignity and amazing care. Every member of staff, cleaners, laundry, admin, carers, nursing staff, doctors, cooks, management have been fantastic. We have no complaints at all - they all treat our dad with kindness and respect at all times and they always let our dad keep his dignity, which is so important to dad. We would like to thank everyone for looking after our dad. We were so worried about leaving him but you have taken that worry away and we know hes in safe hands. Thank you all.
29 August 2024
The staff are amazing, caring, sensitive, and respectful. There is a lot of laughter and joy in this home. Which brings great comfort and peace of mind.
09 May 2024
Charlton Park Care Home provided long term care and support for our relative and as he became more and more bedbound. The staff always went the extra mile to ensure he was comfortable and receiving best of care. The manager leads while tea in a very skillful and professional manner and this approach permeates to all staff who are dedicated and go beyond the call of duty. On all visits to the home, staff are always attentive and prepared to assisted in any way. We would have no hesitation on recommending Charlton Park to others. We were absolutely delighted that the manager and staff attended to the funeral of our dad and sent flower tribute on the day. Thank you.
18 January 2024
Just to say I'm happy with the care and attention my mother receives at this care home as the staff go above and beyond expectations to make sure my mum is comfortable throughout her stay. Especially grateful to one member of care staff who is very kind and caring towards myself and my mum, as is one member of the senior staff. If any issues and I deal with them directly. I must say, I've raised the issue of toiletry items being taken from my mother's room and not returned without any explanation, I put my mum's name and room number on these items, but yet a few things have been 'lost', I raised the complaint with staff and they replaced said items. Although wasn't of great value, it's the principle and shameful that maybe some agency or night staff can't be trusted, I've reported this to be looked into. My review is about the care given by two members of staff, in particular, for which I'm truly grateful.
14 December 2023
Very happy with the care my mum is receiving.
08 December 2023
I am so thankful to all the wonderful care staff who have looked after Mum so well during her temporary stay here. It has been a lovely experience to visit Mum in this happy, joyful home, where no request has been any trouble for the staff who respond so helpfully. I only wish my mum could stay as she has thrived in this happy environment. I am impressed with the professionalism and caring of the staff, who are so dedicated to the residents. A huge thank you to all.
16 November 2023
Staff are approachable, informative and friendly and also very professional and supportive towards my mother's care.
16 September 2023
Most staff are generally helpful and friendly. However difficulty with incorrect administration of medication by agency nurses, big delays in getting them to arrange GP support when requested, and no changes made as requested since care meeting.
07 September 2023
Very friendly staff, helpful. My Mother has liked her stay at Charlton Park. The staff helped her, and her mobility has improved.
13 July 2023
The care and dignity of my husband have been brilliant since he has been with you. The family have no concerns about his care, the staff are so kind. Management is very helpful and understanding.
18 May 2023
Took my daughter (who is severely disabled) to visit her nan. Staff were very empathetic, understanding and they were talking to my daughter. When my mother's tea arrived, the staff offered my daughter some chips which was extremely appreciated and was lovely to see them eating together.
09 February 2023
Amazingly friendly and lovely staff, make you feel most welcome and cared for. FOod is wonderful, compliments to the chef! Nothing is too much trouble for anyone. Great range of activities. Well done and thank you all.
28 September 2022
Mum was very happy here. All staff were caring, they always kept us informed.
12 August 2022
Nice staff but sometimes difficult to find anyone to help with resident. Very helpful when staff are around and not too busy.
09 August 2022
Since my father has been at the care home from February 2022. I have been impressed by the level of care he has received from the staff and carers. He has been pleased with care and compassion. I am most grateful for their attentive nature.
09 August 2022
Very satisfied with the care and support in place for my father. (No complaints)
20 June 2022
My aunty is very well taken care of.
24 September 2021
My mum has been a resident for six months. I can't thank everyone at Charlton Park Care Home for making this journey bearable. The staff look after my mum with care and dignity and also love. I could not ask for anymore. Because my mum is unable to leave her room the staff allow me to be with her for as long as I need. Thank you everyone.
16 September 2021
Good quality care given to my mum by staff.
Latest Reviews for Charlton Park Care Home
06 March 2025
My family could not have wished for a better care home. Dad's needs are so well catered for. Dad is very lucky to have a room here. Staff are so kind, caring, polite and professional. Nothing is too much trouble at any time. Dad is treated with the greatest care and respect. We couldn't ask for any more.
28 November 2024
Our father has been treated with kindness, respect, dignity and amazing care. Every member of staff, cleaners, laundry, admin, carers, nursing staff, doctors, cooks, management have been fantastic. We have no complaints at all - they all treat our dad with kindness and respect at all times and they always let our dad keep his dignity, which is so important to dad. We would like to thank everyone for looking after our dad. We were so worried about leaving him but you have taken that worry away and we know hes in safe hands. Thank you all.
29 August 2024
The staff are amazing, caring, sensitive, and respectful. There is a lot of laughter and joy in this home. Which brings great comfort and peace of mind.
09 May 2024
Charlton Park Care Home provided long term care and support for our relative and as he became more and more bedbound. The staff always went the extra mile to ensure he was comfortable and receiving best of care. The manager leads while tea in a very skillful and professional manner and this approach permeates to all staff who are dedicated and go beyond the call of duty. On all visits to the home, staff are always attentive and prepared to assisted in any way. We would have no hesitation on recommending Charlton Park to others. We were absolutely delighted that the manager and staff attended to the funeral of our dad and sent flower tribute on the day. Thank you.
18 January 2024
Just to say I'm happy with the care and attention my mother receives at this care home as the staff go above and beyond expectations to make sure my mum is comfortable throughout her stay. Especially grateful to one member of care staff who is very kind and caring towards myself and my mum, as is one member of the senior staff. If any issues and I deal with them directly. I must say, I've raised the issue of toiletry items being taken from my mother's room and not returned without any explanation, I put my mum's name and room number on these items, but yet a few things have been 'lost', I raised the complaint with staff and they replaced said items. Although wasn't of great value, it's the principle and shameful that maybe some agency or night staff can't be trusted, I've reported this to be looked into. My review is about the care given by two members of staff, in particular, for which I'm truly grateful.
14 December 2023
Very happy with the care my mum is receiving.
08 December 2023
I am so thankful to all the wonderful care staff who have looked after Mum so well during her temporary stay here. It has been a lovely experience to visit Mum in this happy, joyful home, where no request has been any trouble for the staff who respond so helpfully. I only wish my mum could stay as she has thrived in this happy environment. I am impressed with the professionalism and caring of the staff, who are so dedicated to the residents. A huge thank you to all.
16 November 2023
Staff are approachable, informative and friendly and also very professional and supportive towards my mother's care.
16 September 2023
Most staff are generally helpful and friendly. However difficulty with incorrect administration of medication by agency nurses, big delays in getting them to arrange GP support when requested, and no changes made as requested since care meeting.
07 September 2023
Very friendly staff, helpful. My Mother has liked her stay at Charlton Park. The staff helped her, and her mobility has improved.
13 July 2023
The care and dignity of my husband have been brilliant since he has been with you. The family have no concerns about his care, the staff are so kind. Management is very helpful and understanding.
18 May 2023
Took my daughter (who is severely disabled) to visit her nan. Staff were very empathetic, understanding and they were talking to my daughter. When my mother's tea arrived, the staff offered my daughter some chips which was extremely appreciated and was lovely to see them eating together.
09 February 2023
Amazingly friendly and lovely staff, make you feel most welcome and cared for. FOod is wonderful, compliments to the chef! Nothing is too much trouble for anyone. Great range of activities. Well done and thank you all.
28 September 2022
Mum was very happy here. All staff were caring, they always kept us informed.
12 August 2022
Nice staff but sometimes difficult to find anyone to help with resident. Very helpful when staff are around and not too busy.
09 August 2022
Since my father has been at the care home from February 2022. I have been impressed by the level of care he has received from the staff and carers. He has been pleased with care and compassion. I am most grateful for their attentive nature.
09 August 2022
Very satisfied with the care and support in place for my father. (No complaints)
20 June 2022
My aunty is very well taken care of.
24 September 2021
My mum has been a resident for six months. I can't thank everyone at Charlton Park Care Home for making this journey bearable. The staff look after my mum with care and dignity and also love. I could not ask for anymore. Because my mum is unable to leave her room the staff allow me to be with her for as long as I need. Thank you everyone.
16 September 2021
Good quality care given to my mum by staff.