Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Fairlie House

stars
stars 16 September 2023
My husband was a resident for over three years. The time he spent there was outstanding, from the manager to the receptionist and all the staff on his floor. He was cared for with so much kindness and the love they all showed for him, again, was outstanding. They all made his last years of his life so happy, I couldn't have asked for more.
Review from C W (Wife of Resident/Service User)
stars
stars 08 May 2022
Fairlie House is safe; Outstanding home and have enough staff to provide individualised and dignified care. There is effective training which equips staff with the skills to competently render care. Fairlie House is effective in care; Good knowledge of legislation and law. Fairlie House had got a lot of qualities that set her as an Outstanding home. They care for people using the least restrictive methods, so as not to unlawfully deprive people of their liberty. There is a collaborative culture where staff are involved in making best interest decisions on behalf of their residents with mental capacity act standards. Care is wonderful; People visiting the home are able to witness excellent rapport between staff and residents. Interactions are positive and built upon trust and respect. Promoting person-centred care always. There is an underlying understanding that every resident is different. Fairlie House is well led and responsive; A good manager is available to all in need.
Review from Edith F (Friend of Resident/Service User)
stars
stars 16 June 2021
Thank you for all your support and help given to my sister during this challenging time due to COVID. She looked so well and happy as I have not seen her since last year. Can't wait to hug her, so glad she is in good hands with caring and loving staff. Special thank you for everything you do.
Review from Sheila M (Sister of Resident/Service User)