17/25 Farm Lane, Fulham Broadway, London, SW6 1PX
View Full Details of Farm LaneI congratulate all the staff at the Farm Lane Care Home for their patience dedication warmth and professionalism. The care offered to my mother has been exemplary. This has provided both of us with the utmost comfort at this time of significance and reflection in our lives. I have learned so much from each staff member throughout my mother's residence at this home. The greatest decency and regard for her situation, as well as my own, has been shown at all times, with willingness decency and respect. My respect for each and every member of staff, without exception, will always be present. You have my gratitude.
Staff all seem very pleasant and helpful. It is always very clean and tidy everywhere. The garden could do with some TLC - furniture needs painting.
Very friendly staff and during meal times, they offer menu or they show the plates for the people living there. We went to their beautiful Garden. Such a lovely experience. I would personally recommend this place.
Everything is fine 9 out of 10. Everyone is helpful - thank you. The staff are always cheerful and happy and they look after us so well - thanks to all of them.
Was first time here to see my friend. I have been to other care homes but this one stood out a mile. How clean the home was. The staff was all very friendly and can see that they care. Just want to thank them all. A very good run home.
No compassion, like a prison, no salon or cafe, don't get taken out, stuck in room all day, even at meal times at a table on their own, no communication with anybody. Not showered or washed, left in urinated and messy clothes for weeks at a time. Not changed into bed clothes at night, slept in same clothes and shoes. Toenails hadn't been cut for at least 8 months, have photos of this. Constantly complaining but it goes over manager's head. Tried with social services for months to get him moved from this place. Pure neglect, went in a size 38, came out a size 32. Clothes, phone, money, watch etc all went missing. Time on his clock was changed to confuse him more. The list goes on. I would not let them look after my dog, let alone a human being.
I am very happy to be here. Everyone is kind, considerate and looks after my every need. If you have a parent or grandparent who needs looking after, this is the place to be. All is well and I keep happy all of the time. If I could help others to feel more happy - I would.
My mother is elderly, infirm and has advanced dementia. The staff are very caring, hospitable and willing to help and oblige, which is the most important thing. I am grateful my mother is at Farm Lane.
My stepfather was in a different care home before Farm Lane and I was very unhappy. Since he has moved here I have been so content and overwhelmed with the quality and professional standard of care not just that but the well-managed and well-trained staff this home has from management to care staff this home is 10/10. I’m truly grateful for all the dedication and hard work which has gone into this home, so much warmth and support to him and to us as his family. Admiration goes out to all who work there.
All family members are very happy with the care service offered to my friend who assures us she's happy and cared for well. This is reflected in her disposition when we all visit. Since taking up residence at Farm Lane it's been good both for her and us as there is peace of mind with regards to her care and wellbeing. She is vegetarian and has no complaints about her diet. We thank you all for your combined efforts in caring for our family who will reach 100 years of age this October and well looked after.
My mother suffers from Parkinsons' Disease and has some dementia which means she needs to be in a place of safety. As a family, we have found all the staff at Farm Lane to be very caring and friendly and always willing to help and listen to any concerns we might have regarding our mother's health. We are allowed to decorate and fill our mother's room with pictures and any furniture she might want to make her feel at home. The dining room has a nice atmosphere and there is a lounge if any of the residents would like to meet up and watch television. There are also activities, coffee mornings and regular monthly family meetings for the residents' family members should anyone wish to attend. Our mother has been at Farm Lane for nearly 2 years and has always been well cared for.
My brother and I are very happy with the care our dad is having. The staff are very friendly, caring and helpful. They even looked after me when I was upset. They made me feel part of the Farm Lane family. I am always kept updated about my dad's care. Thank you for all my dad's care.
My aunt looks very well after 20 years of wonderful care. Clean, happy and good food. Thank you, team.
Only two weeks: the evening meal is pretty grim and laundry seems rather chaotic. Otherwise very happy with the staff and care my husband receives.
Very rude management staff, no respect for visitors, spoken to like children. Two female staff very aggressive when spoken to about concerns. During the last two months visiting the manageress has been hostile and very rude. PS - there are two very good members of staff.
I was really anxious about mum going into respite care for three weeks but the overall experience has been very positive. Mum was really looked after and the staff really went the extra mile in looking after mum. I would definitely recommend Farm Lane. Thanks to all for caring for mum. Truly appreciated.
My gran was unsure of coming here but has enjoyed herself. The staff are amazing they go above and beyond for my gran who has come a long way with their help and support.
I find the staff very good, always there to help just a few minor details like making sure people's glasses are being worn. Hearing aid turned on. We leave notes for radio to be turned to a certain station. Otherwise great.
When I viewed Farm Lane I wanted somewhere, clean, fresh smelling, friendly and with a comfortable homely feel where my Dad would be well looked after. Farm Lane achieved this. Staff were always respectful, kind and treated my Dad with dignity. They always took the time to inform us and answer any questions we had about what he had been like throughout the day, On several occasions, staff would be singing with him as they were helping him in his room. I realised that the staff were doing an amazing job in difficult circumstances and on the odd occasion when it was harder to find someone it was probably because they were needing to give another person the same level of care my Dad needed (he sometimes needed 3 carers to assist him). There is a weekly programme of activities but I don't know much about them. The lounge, dining area and gardens are beautiful communal spaces for residents to enjoy. Tea, coffee and snacks are readily available. Very happy to recommend Farm Lane.
My mother has dementia and is being beautifully looked after at Farm Lane. It was not an easy start, which I know must have severely tested the staff but they all were so professional and showed nothing but kindness, patience and great understanding toward both my mother and to us as her family. The home is obviously well run with great attention to detail and it would be nice if the correct manager's name could be put on the website. My mother is settling in now and as a family, we are very happy that she is being so well cared for by such dedicated and helpful individuals.
I congratulate all the staff at the Farm Lane Care Home for their patience dedication warmth and professionalism. The care offered to my mother has been exemplary. This has provided both of us with the utmost comfort at this time of significance and reflection in our lives. I have learned so much from each staff member throughout my mother's residence at this home. The greatest decency and regard for her situation, as well as my own, has been shown at all times, with willingness decency and respect. My respect for each and every member of staff, without exception, will always be present. You have my gratitude.
Staff all seem very pleasant and helpful. It is always very clean and tidy everywhere. The garden could do with some TLC - furniture needs painting.
Very friendly staff and during meal times, they offer menu or they show the plates for the people living there. We went to their beautiful Garden. Such a lovely experience. I would personally recommend this place.
Everything is fine 9 out of 10. Everyone is helpful - thank you. The staff are always cheerful and happy and they look after us so well - thanks to all of them.
Was first time here to see my friend. I have been to other care homes but this one stood out a mile. How clean the home was. The staff was all very friendly and can see that they care. Just want to thank them all. A very good run home.
No compassion, like a prison, no salon or cafe, don't get taken out, stuck in room all day, even at meal times at a table on their own, no communication with anybody. Not showered or washed, left in urinated and messy clothes for weeks at a time. Not changed into bed clothes at night, slept in same clothes and shoes. Toenails hadn't been cut for at least 8 months, have photos of this. Constantly complaining but it goes over manager's head. Tried with social services for months to get him moved from this place. Pure neglect, went in a size 38, came out a size 32. Clothes, phone, money, watch etc all went missing. Time on his clock was changed to confuse him more. The list goes on. I would not let them look after my dog, let alone a human being.
I am very happy to be here. Everyone is kind, considerate and looks after my every need. If you have a parent or grandparent who needs looking after, this is the place to be. All is well and I keep happy all of the time. If I could help others to feel more happy - I would.
My mother is elderly, infirm and has advanced dementia. The staff are very caring, hospitable and willing to help and oblige, which is the most important thing. I am grateful my mother is at Farm Lane.
My stepfather was in a different care home before Farm Lane and I was very unhappy. Since he has moved here I have been so content and overwhelmed with the quality and professional standard of care not just that but the well-managed and well-trained staff this home has from management to care staff this home is 10/10. I’m truly grateful for all the dedication and hard work which has gone into this home, so much warmth and support to him and to us as his family. Admiration goes out to all who work there.
All family members are very happy with the care service offered to my friend who assures us she's happy and cared for well. This is reflected in her disposition when we all visit. Since taking up residence at Farm Lane it's been good both for her and us as there is peace of mind with regards to her care and wellbeing. She is vegetarian and has no complaints about her diet. We thank you all for your combined efforts in caring for our family who will reach 100 years of age this October and well looked after.
My mother suffers from Parkinsons' Disease and has some dementia which means she needs to be in a place of safety. As a family, we have found all the staff at Farm Lane to be very caring and friendly and always willing to help and listen to any concerns we might have regarding our mother's health. We are allowed to decorate and fill our mother's room with pictures and any furniture she might want to make her feel at home. The dining room has a nice atmosphere and there is a lounge if any of the residents would like to meet up and watch television. There are also activities, coffee mornings and regular monthly family meetings for the residents' family members should anyone wish to attend. Our mother has been at Farm Lane for nearly 2 years and has always been well cared for.
My brother and I are very happy with the care our dad is having. The staff are very friendly, caring and helpful. They even looked after me when I was upset. They made me feel part of the Farm Lane family. I am always kept updated about my dad's care. Thank you for all my dad's care.
My aunt looks very well after 20 years of wonderful care. Clean, happy and good food. Thank you, team.
Only two weeks: the evening meal is pretty grim and laundry seems rather chaotic. Otherwise very happy with the staff and care my husband receives.
Very rude management staff, no respect for visitors, spoken to like children. Two female staff very aggressive when spoken to about concerns. During the last two months visiting the manageress has been hostile and very rude. PS - there are two very good members of staff.
I was really anxious about mum going into respite care for three weeks but the overall experience has been very positive. Mum was really looked after and the staff really went the extra mile in looking after mum. I would definitely recommend Farm Lane. Thanks to all for caring for mum. Truly appreciated.
My gran was unsure of coming here but has enjoyed herself. The staff are amazing they go above and beyond for my gran who has come a long way with their help and support.
I find the staff very good, always there to help just a few minor details like making sure people's glasses are being worn. Hearing aid turned on. We leave notes for radio to be turned to a certain station. Otherwise great.
When I viewed Farm Lane I wanted somewhere, clean, fresh smelling, friendly and with a comfortable homely feel where my Dad would be well looked after. Farm Lane achieved this. Staff were always respectful, kind and treated my Dad with dignity. They always took the time to inform us and answer any questions we had about what he had been like throughout the day, On several occasions, staff would be singing with him as they were helping him in his room. I realised that the staff were doing an amazing job in difficult circumstances and on the odd occasion when it was harder to find someone it was probably because they were needing to give another person the same level of care my Dad needed (he sometimes needed 3 carers to assist him). There is a weekly programme of activities but I don't know much about them. The lounge, dining area and gardens are beautiful communal spaces for residents to enjoy. Tea, coffee and snacks are readily available. Very happy to recommend Farm Lane.
My mother has dementia and is being beautifully looked after at Farm Lane. It was not an easy start, which I know must have severely tested the staff but they all were so professional and showed nothing but kindness, patience and great understanding toward both my mother and to us as her family. The home is obviously well run with great attention to detail and it would be nice if the correct manager's name could be put on the website. My mother is settling in now and as a family, we are very happy that she is being so well cared for by such dedicated and helpful individuals.