Submit a Review for Marlborough Court Care Home
7 Copperfield Road, Thamesmead, London, SE28 8QA
View Full Details of Marlborough Court Care HomeLatest Reviews for Marlborough Court Care Home
09 January 2025
I want to thank the carers on the top floor they went above all expectations for my dad he was 81 today. They decorated the room for him with balloons and happy birthday banner behind his bed. I can't thank them enough, well done.
30 October 2024
Really impressed with Marlborough Court Care Home, not only is the place a very lovely building, with lovely grounds, garden, and car park. The Marlborough staff are an amazing, hard-working team who really seem to show amazing empathy and care to its residents, including my Father. My Father also holds the staff in high regard, he says the nurses and staff are all so kind and caring and always checking to see if my Father is ok. Truly grateful.
22 October 2024
My dear friend is a resident at Marlborough Court where I encountered one of the nurses. I find him very helpful and informative, nothing is too much trouble. My friend can be difficult but he understands. Thank you.
16 October 2024
Unfortunately, my dad was only with you for 5 days before being taken to hospital and sadly he didn't recover to come back. However, in that time he was treated with care, dignity and respect and I thank the staff warmly for all of their help. Special thanks to the staff for their help and support. Thank you.
11 October 2024
The staff are very friendly and helpful. Nice location and garden, with views of the river. Food looks and smells good and reasonable size portions. Some rooms need a bit of TLC, but they are clean and well-kept. I have been offered both drinks and a meal while visiting, which is really nice. We get the occasional call with updates or questions, which again is really nice.
04 October 2024
Bed sheets messy with faeces. The staff was very nice from what we saw. Short time there so can't comment on food etc as not seen. Maybe little music in the background in the room where guests and those staying there can sit, know from my friend he likes music, we found him sitting there with zero to do, see or listen to.
18 September 2024
From a phone call the previous day everyone was friendly. We arrived to a smile and a very helpful member of staff, she showed us where our friend was and then went to get another chair. All settled she then asked if the resident would like a cuppa followed by asking us, in came not only a cuppa but a little packet of biscuits each we were very grateful as we had had a one and half hour bus ride. We were there over lunchtime so asking our friend if she wanted unfortunately she didn't want any but we were then asked if we would like a sandwich, we declined but were grateful to be asked. We only spent a little while with our friend as she obviously very tied and just kept dropping off to sleep, so when leaving again we saw cleaners laundry staff and again all with a smile.
28 August 2024
No issues or concerns, happy with the care.
16 August 2024
Since I have been here my care and the carers have been wonderful, with exceptions. The carers have been so lovely, and cheerful, listened to my problems, through my tears and have made me laugh and made me feel important and that I matter. They have looked after me so very well and I truly appreciate all the love and care afforded to me.
06 August 2024
The staff here are very good, pleasant and understanding. They do a good job and my dad is in good hands. They're very nice to me and we have excellent communication and have a laugh too. All the staff here are a credit for what they do and I appreciate their help.
22 July 2024
My mum has received amazing care from the staff here. I know from experience can be quite a difficult lady to deal with and at this time she has entered her final days, I can't compliment the staff enough they have such a difficult thankless job to do. My mum has been well looked after and she is really taken with two particular staff members, thank you so much for caring for her in her final days.
22 July 2024
This care home has been amazing with my gran, couldn't fault them at all, just wish they had an on-site doctor. I am so grateful for everything they are doing with my gran to make her feel more comfortable! Thank you all so much.
19 June 2024
This review is for a carer on the first floor who has been of great help with settling my mum into the home. She continually assured both Mummy and me that all would be well. She always had a smile and was willing to help with Mummy no matter what was going on. When Mummy was not well and the ambulance was called, she was by her side. She really cares and has empathy for the residents.
26 April 2024
I find the care home always presented well, clean and friendly.
26 April 2024
I am very happy with the care my mother receives at Marlborough Court. She is happy and cared for by all the staff.
22 April 2024
I feel profound relief to know that my mother is in the hands of staff who are exceptionally kind, thorough, competent and friendly. Marlborough Court is comfortable, clean, bright and well-maintained. A secure care home with a positive and welcoming atmosphere. I would definitely recommend it to anyone with vulnerable elderly parents who can no longer take care of themselves.
09 April 2024
My mum was in Marlborough Court for six weeks before she passed away. The care and attention she was given by all staff was amazing. Such love and care was shown to her and her final days were so peaceful. I can't thank all the staff enough - having my mum in the care of such wonderful people gives me great comfort. Thank you from the bottom of my heart - you'll never be forgotten.
16 February 2024
Everyone has been first class. All the staff have been so caring and always put the resident first.
26 January 2024
Some carers not showing care and compassion, night nurses and carers are worse. Clothing missing that has never been replaced. My husband having to wait 45 - 60 minutes after pressing his call resulting in bed sores getting worse. The food is disgusting, not nutritional, no care in quality or preparation.
16 November 2023
My husband has been in Marlborough Court for a year now and seems settled. I have found the staff very helpful and approachable. I have seen my husband interact with the carers, which is nice to see. All in all, I am quite satisfied with the care my husband is receiving.
Latest Reviews for Marlborough Court Care Home
09 January 2025
I want to thank the carers on the top floor they went above all expectations for my dad he was 81 today. They decorated the room for him with balloons and happy birthday banner behind his bed. I can't thank them enough, well done.
30 October 2024
Really impressed with Marlborough Court Care Home, not only is the place a very lovely building, with lovely grounds, garden, and car park. The Marlborough staff are an amazing, hard-working team who really seem to show amazing empathy and care to its residents, including my Father. My Father also holds the staff in high regard, he says the nurses and staff are all so kind and caring and always checking to see if my Father is ok. Truly grateful.
22 October 2024
My dear friend is a resident at Marlborough Court where I encountered one of the nurses. I find him very helpful and informative, nothing is too much trouble. My friend can be difficult but he understands. Thank you.
16 October 2024
Unfortunately, my dad was only with you for 5 days before being taken to hospital and sadly he didn't recover to come back. However, in that time he was treated with care, dignity and respect and I thank the staff warmly for all of their help. Special thanks to the staff for their help and support. Thank you.
11 October 2024
The staff are very friendly and helpful. Nice location and garden, with views of the river. Food looks and smells good and reasonable size portions. Some rooms need a bit of TLC, but they are clean and well-kept. I have been offered both drinks and a meal while visiting, which is really nice. We get the occasional call with updates or questions, which again is really nice.
04 October 2024
Bed sheets messy with faeces. The staff was very nice from what we saw. Short time there so can't comment on food etc as not seen. Maybe little music in the background in the room where guests and those staying there can sit, know from my friend he likes music, we found him sitting there with zero to do, see or listen to.
18 September 2024
From a phone call the previous day everyone was friendly. We arrived to a smile and a very helpful member of staff, she showed us where our friend was and then went to get another chair. All settled she then asked if the resident would like a cuppa followed by asking us, in came not only a cuppa but a little packet of biscuits each we were very grateful as we had had a one and half hour bus ride. We were there over lunchtime so asking our friend if she wanted unfortunately she didn't want any but we were then asked if we would like a sandwich, we declined but were grateful to be asked. We only spent a little while with our friend as she obviously very tied and just kept dropping off to sleep, so when leaving again we saw cleaners laundry staff and again all with a smile.
28 August 2024
No issues or concerns, happy with the care.
16 August 2024
Since I have been here my care and the carers have been wonderful, with exceptions. The carers have been so lovely, and cheerful, listened to my problems, through my tears and have made me laugh and made me feel important and that I matter. They have looked after me so very well and I truly appreciate all the love and care afforded to me.
06 August 2024
The staff here are very good, pleasant and understanding. They do a good job and my dad is in good hands. They're very nice to me and we have excellent communication and have a laugh too. All the staff here are a credit for what they do and I appreciate their help.
22 July 2024
My mum has received amazing care from the staff here. I know from experience can be quite a difficult lady to deal with and at this time she has entered her final days, I can't compliment the staff enough they have such a difficult thankless job to do. My mum has been well looked after and she is really taken with two particular staff members, thank you so much for caring for her in her final days.
22 July 2024
This care home has been amazing with my gran, couldn't fault them at all, just wish they had an on-site doctor. I am so grateful for everything they are doing with my gran to make her feel more comfortable! Thank you all so much.
19 June 2024
This review is for a carer on the first floor who has been of great help with settling my mum into the home. She continually assured both Mummy and me that all would be well. She always had a smile and was willing to help with Mummy no matter what was going on. When Mummy was not well and the ambulance was called, she was by her side. She really cares and has empathy for the residents.
26 April 2024
I find the care home always presented well, clean and friendly.
26 April 2024
I am very happy with the care my mother receives at Marlborough Court. She is happy and cared for by all the staff.
22 April 2024
I feel profound relief to know that my mother is in the hands of staff who are exceptionally kind, thorough, competent and friendly. Marlborough Court is comfortable, clean, bright and well-maintained. A secure care home with a positive and welcoming atmosphere. I would definitely recommend it to anyone with vulnerable elderly parents who can no longer take care of themselves.
09 April 2024
My mum was in Marlborough Court for six weeks before she passed away. The care and attention she was given by all staff was amazing. Such love and care was shown to her and her final days were so peaceful. I can't thank all the staff enough - having my mum in the care of such wonderful people gives me great comfort. Thank you from the bottom of my heart - you'll never be forgotten.
16 February 2024
Everyone has been first class. All the staff have been so caring and always put the resident first.
26 January 2024
Some carers not showing care and compassion, night nurses and carers are worse. Clothing missing that has never been replaced. My husband having to wait 45 - 60 minutes after pressing his call resulting in bed sores getting worse. The food is disgusting, not nutritional, no care in quality or preparation.
16 November 2023
My husband has been in Marlborough Court for a year now and seems settled. I have found the staff very helpful and approachable. I have seen my husband interact with the carers, which is nice to see. All in all, I am quite satisfied with the care my husband is receiving.