Submit a Review for Meadbank Care Home
12 Parkgate Road, Battersea, London, SW11 4NN
View Full Details of Meadbank Care HomeLatest Reviews for Meadbank Care Home
02 October 2024
I am very impressed with the care and respect shown to my friend. Nothing seems to be a problem in respect of her requests and wishes and all is done with a smile.
21 August 2024
I want to express my sincerest appreciation that your staff of caregivers have continued to provide excellent care for my husband. This last week I have been extremely busy and have not been able to visit him for three days. So, when I showed up on the fourth day I was extremely happy to see my husband sitting up (not slouched over in his bed,) alert, happy and singing! His fingernails and toenails were also manicured and he was shaved and his hair cleaned. He looked very handsome in my eyes. We all know there are up and down days for every patient but I feel compelled to point out that I have seen more up days than down days recently during my visits and the place exudes a feeling of 'Home'. That is a reflection of the way your staff interacts with patients and I am forever grateful.
08 July 2024
I visit a friend and neighbour once a week. Her room is comfortable and clean and she is very content there. The staff are kind and recognise me when I visit and offer me coffee/tea/biscuits. I have recommended Meadbank to others and know of one long-term resident who is also happy there.
26 June 2024
We recently had a 90th birthday party for my mother who has been in Meadbank for seven years. The staff were absolutely brilliant in helping us set up the party. They provided a room for my mother's large family of grandchildren and great-grandchildren. They also provided cups, plates and cutlery and assisted on the day with every detail. Everyone from the home management to the carers couldn't have been more helpful. In the past seven years the home has had its ups and downs but I notice considerable improvements in the past year or so. The accommodation is not luxurious with small bedrooms but my mother is generally happy there and I believe that's mainly down to the staff. Thanks again team Meadbank.
20 June 2024
My husband stayed at Meadbank for 2 weeks while I was away looking after my mother in Japan. When he was admitted we saw a carer who sounded very warm and professional. I had some reservations about leaving him at the care home but as soon as I talked to her my worries disappeared. I strongly recommend Meadbank if someone needs respite care.
17 June 2024
My husband was admitted last week. The nursing and care staff are approachable and very helpful. The premises are very clean and my husband is well looked after, food was well presented and looked tasty. I would recommend this place to others.
15 March 2024
Meadbank really helped to make my father’s 80th Birthday celebrations so special. We all had such a lovely time and will treasure the memories of the day. My father smiled and sang and joined his friends to celebrate his birthday. It really was so special. We would especially like to thank the Deputy Manager who went over and above to make it to make it so successful. Thank you MeadBank.
14 December 2023
My experience is with the Bupa section of the care home. My brother went into this home at the end of May, able to walk and use the toilet. Within two weeks he was doubly incontinent and totally unable to walk. He left at the end of October. For four months, he was left sitting in a chair all day long with just a TV for company. There is a lounge area there, but I never saw anybody in it, ever. And other than people dropping in to give medicine or food etc, you never saw anybody. The food was absolutely awful, the rooms were soulless, and he was so lonely. Even the private side stank of urine from unchanged pads. So often I would go in and the call button was left as far as possible from my brother's hand, often five or six feet away. It was impossible for him to call for help. But it wasn't anything special. I found him in bed several times in the afternoon because a piece of equipment was broken or, in his words, he was being got at. Awful, just awful.
03 July 2023
The daytime staff is basically ok - the nighttime staff is very poor quality and very little English. The menu/ordering was poor - so I seldom got what I had ordered. None of the crockery matches, mostly without lids and saucers etc. GP care was marginal to non-existent, it took a month to obtain my Covid vaccination, the GP claimed it had been issued, this was really a lie - it was in a cupboard.
09 January 2023
On entering the Meadbank Care Home, the reception area is bright and spacious and clean, the staff are very welcoming and ready to assist. The Meadbank is clean and friendly, my mother is very well looked after and her room is clean.
10 November 2022
I am happy with the treatment of my aunt, she is contented and well cared for. Her room is clean and tidy and her outpatient treatment at the hospital and handled well. The staff are polite and pleasant. I have never seen her at meal times, but her weight appears unchanged and she has never said she is hungry. I have little contact with the management of the home and have never spoken to the same person twice.
08 November 2022
My husband has only been in the home for 4 weeks and as yet has not had any physio because of being 2 boroughs.
02 November 2022
Visited a friend who is ageing (80) and has dementia. I found he has lost a lot of weight since my last visit (3 months ago). He is not eating solids and lost his appetite. He wanted me to find his glasses to watch TV. The care worker found them for him and he was happy. He watched TV and was able to use the remote control. Complained of backache and looked uncomfortable - he was helped.
02 November 2022
The 3rd floor specifically are very attentive to the residents - from what I have seen when I visit my mother. The carers are lovely and bubbly - always ready for a chat and update me with information whenever necessary. One thing which I think requires looking at is ensuring hygiene levels are kept to a good standard.
03 October 2022
My uncle has been very happy since moving to Meadbank. He has been well looked after - the staff are very attentive and caring. They have also been great at communicating with me about issues. My uncle seems to thrive on the company and some of the activities, and also enjoys the food. Him being here, safe, well-fed and looked after medically and emotionally has been a great relief for the family.
03 October 2022
The staff are warm and supportive. During difficult times, they have worked with informal efficiency, are always approachable, from the senior leadership and across all staff. Visitors are made welcome and menus on offer are attractive with help on hand if required during meals. Meetings for residents and relatives allow issues to be discussed.
03 October 2022
Personally, I have no complaints. I observed at mealtimes, his portions were small and he complained about this but after speaking with some members of staff, this was resolved. Staff are always available to speak with friendly and professional always.
08 June 2022
From the moment you enter the home, you are made to feel welcome. The staff are always happy to answer any questions you may have. I am confident that my mum receives excellent care and that all her needs are met. Plenty of activities for her to join in with if she wishes. Keep up the good work everyone.
14 December 2021
Clean surroundings. Everyone very cautious and caring. Conditions are excellent. Happy for my wife to be in such great hands.
11 November 2021
I find that the staff are always welcoming, polite and helpful whenever I speak to them. The home is in a good location, it is easy to get to with lots of buses stopping nearby, making it easy to visit.
Latest Reviews for Meadbank Care Home
02 October 2024
I am very impressed with the care and respect shown to my friend. Nothing seems to be a problem in respect of her requests and wishes and all is done with a smile.
21 August 2024
I want to express my sincerest appreciation that your staff of caregivers have continued to provide excellent care for my husband. This last week I have been extremely busy and have not been able to visit him for three days. So, when I showed up on the fourth day I was extremely happy to see my husband sitting up (not slouched over in his bed,) alert, happy and singing! His fingernails and toenails were also manicured and he was shaved and his hair cleaned. He looked very handsome in my eyes. We all know there are up and down days for every patient but I feel compelled to point out that I have seen more up days than down days recently during my visits and the place exudes a feeling of 'Home'. That is a reflection of the way your staff interacts with patients and I am forever grateful.
08 July 2024
I visit a friend and neighbour once a week. Her room is comfortable and clean and she is very content there. The staff are kind and recognise me when I visit and offer me coffee/tea/biscuits. I have recommended Meadbank to others and know of one long-term resident who is also happy there.
26 June 2024
We recently had a 90th birthday party for my mother who has been in Meadbank for seven years. The staff were absolutely brilliant in helping us set up the party. They provided a room for my mother's large family of grandchildren and great-grandchildren. They also provided cups, plates and cutlery and assisted on the day with every detail. Everyone from the home management to the carers couldn't have been more helpful. In the past seven years the home has had its ups and downs but I notice considerable improvements in the past year or so. The accommodation is not luxurious with small bedrooms but my mother is generally happy there and I believe that's mainly down to the staff. Thanks again team Meadbank.
20 June 2024
My husband stayed at Meadbank for 2 weeks while I was away looking after my mother in Japan. When he was admitted we saw a carer who sounded very warm and professional. I had some reservations about leaving him at the care home but as soon as I talked to her my worries disappeared. I strongly recommend Meadbank if someone needs respite care.
17 June 2024
My husband was admitted last week. The nursing and care staff are approachable and very helpful. The premises are very clean and my husband is well looked after, food was well presented and looked tasty. I would recommend this place to others.
15 March 2024
Meadbank really helped to make my father’s 80th Birthday celebrations so special. We all had such a lovely time and will treasure the memories of the day. My father smiled and sang and joined his friends to celebrate his birthday. It really was so special. We would especially like to thank the Deputy Manager who went over and above to make it to make it so successful. Thank you MeadBank.
14 December 2023
My experience is with the Bupa section of the care home. My brother went into this home at the end of May, able to walk and use the toilet. Within two weeks he was doubly incontinent and totally unable to walk. He left at the end of October. For four months, he was left sitting in a chair all day long with just a TV for company. There is a lounge area there, but I never saw anybody in it, ever. And other than people dropping in to give medicine or food etc, you never saw anybody. The food was absolutely awful, the rooms were soulless, and he was so lonely. Even the private side stank of urine from unchanged pads. So often I would go in and the call button was left as far as possible from my brother's hand, often five or six feet away. It was impossible for him to call for help. But it wasn't anything special. I found him in bed several times in the afternoon because a piece of equipment was broken or, in his words, he was being got at. Awful, just awful.
03 July 2023
The daytime staff is basically ok - the nighttime staff is very poor quality and very little English. The menu/ordering was poor - so I seldom got what I had ordered. None of the crockery matches, mostly without lids and saucers etc. GP care was marginal to non-existent, it took a month to obtain my Covid vaccination, the GP claimed it had been issued, this was really a lie - it was in a cupboard.
09 January 2023
On entering the Meadbank Care Home, the reception area is bright and spacious and clean, the staff are very welcoming and ready to assist. The Meadbank is clean and friendly, my mother is very well looked after and her room is clean.
10 November 2022
I am happy with the treatment of my aunt, she is contented and well cared for. Her room is clean and tidy and her outpatient treatment at the hospital and handled well. The staff are polite and pleasant. I have never seen her at meal times, but her weight appears unchanged and she has never said she is hungry. I have little contact with the management of the home and have never spoken to the same person twice.
08 November 2022
My husband has only been in the home for 4 weeks and as yet has not had any physio because of being 2 boroughs.
02 November 2022
Visited a friend who is ageing (80) and has dementia. I found he has lost a lot of weight since my last visit (3 months ago). He is not eating solids and lost his appetite. He wanted me to find his glasses to watch TV. The care worker found them for him and he was happy. He watched TV and was able to use the remote control. Complained of backache and looked uncomfortable - he was helped.
02 November 2022
The 3rd floor specifically are very attentive to the residents - from what I have seen when I visit my mother. The carers are lovely and bubbly - always ready for a chat and update me with information whenever necessary. One thing which I think requires looking at is ensuring hygiene levels are kept to a good standard.
03 October 2022
My uncle has been very happy since moving to Meadbank. He has been well looked after - the staff are very attentive and caring. They have also been great at communicating with me about issues. My uncle seems to thrive on the company and some of the activities, and also enjoys the food. Him being here, safe, well-fed and looked after medically and emotionally has been a great relief for the family.
03 October 2022
The staff are warm and supportive. During difficult times, they have worked with informal efficiency, are always approachable, from the senior leadership and across all staff. Visitors are made welcome and menus on offer are attractive with help on hand if required during meals. Meetings for residents and relatives allow issues to be discussed.
03 October 2022
Personally, I have no complaints. I observed at mealtimes, his portions were small and he complained about this but after speaking with some members of staff, this was resolved. Staff are always available to speak with friendly and professional always.
08 June 2022
From the moment you enter the home, you are made to feel welcome. The staff are always happy to answer any questions you may have. I am confident that my mum receives excellent care and that all her needs are met. Plenty of activities for her to join in with if she wishes. Keep up the good work everyone.
14 December 2021
Clean surroundings. Everyone very cautious and caring. Conditions are excellent. Happy for my wife to be in such great hands.
11 November 2021
I find that the staff are always welcoming, polite and helpful whenever I speak to them. The home is in a good location, it is easy to get to with lots of buses stopping nearby, making it easy to visit.