Submit a Review for The Pines Nursing Home
104 West Hill, Putney, London, SW15 2UQ
View Full Details of The Pines Nursing HomeLatest Reviews for The Pines Nursing Home
15 November 2024
When I accompanied my husband to take up residence we were treated by the manager and administrator and many of the staff in a very welcoming way as if we were already friends - which we certainly became. My husband died within a week but I would not hesitate to recommend The Pines.
11 November 2024
My mum was at The Pines just short of 6 years. In that time I saw nothing but kindness and care for the residents and their families. They have always kept us updated on the health of Mum and anything we needed to know. Nothing ever seemed too much trouble. The staff all work together as a well oiled machine and are a great team. I would definitely recommend The Pines if someone was looking at care homes.
17 October 2024
The Pines provided my brother with excellent palliative care for the last month of his life. As a family we looked around the home and were impressed by their gentle and thoughtful approach - with a focus on not just ensuring that their care would be adjusted as my brother's needs changed, but also their determination to support us as a family with the challenges we faced. The staff listened to us and every visit left us with the reassurance that he could not be given better care. Every staff member was impressive and we will always be grateful to the manager and the whole team.
07 October 2024
The Pines Nursing Home was excellent, my Mother was looked after all of the years she was there. Thank you so much.
30 September 2024
Staff were very nice. They were always kind and ready to do what I asked. Food would have been excellent but I don't like pasta very much! The menu was good and it was nice to have a choice. Everything was clean and tidy.
30 September 2024
The staff are all very caring and there is a strong focus on working with the residents to get the best outcome. Manager and deputy manager very calm, helpful and professional. The team supporting Mum were very friendly and warm. Impressive how long many employees have been there. Mum said that she was always encouraged to do the activities.
10 June 2024
They shower me. Help me with my TV. Keep room tidy. Staff are friendly.
10 June 2024
While I am still finding my way here I have been helped by the kindness of everyone. I am still getting used to belonging to a group who I don't really know as yet.
27 February 2024
My father was recommended to The Pines from the hospital for end-of-life care. He has been so lucky to have a place in this caring comfortable and excellent home. The staff have a friendly and professional approach that makes his life much more bearable. The additional time taken to engage with him makes a huge difference.
17 January 2024
Staff are very attentive to the clients and real-time needs, showing compassion and being proactive with care requirements and advice. The home offers a good variety of activities and is well encouraged by staff to attend. I would always recommend this home especially due to the caring and nurturing nature of the staff.
04 July 2023
I was on a visit from the US to visit my daughter, who is a resident at The Pines Nursing Home. I was pleasantly surprised with the facility and staff. The facility was very clean, cheery and accessible to patios for residents to enjoy the outdoors. All of the staff, from top management to secretaries, housekeepers, kitchen staff, care assistants and occupational therapists were caring and attentive!
28 June 2023
It is comforting to know that my sister is well cared for at The Pines. The facility is peaceful with pleasant garden/patio areas. All of the staff are attentive and patient. The food is of high quality. There are fun activities for residents to look forward to. Thank you for all you do.
27 June 2023
The resident needs a lot of attention and demanding but all the staff are very patient and kind. I'm only here for a week and exhausted, I cannot imagine the daily ritual the staff endure! Actually, they are all better than excellent and we would never be able to thank them enough.
22 March 2023
To be at The Pines Nursing Home was like being in a home away from home! I was always happy in this nursing home, I met a lot of people and took part in many activities. The carers met all my needs and breezed in and out of my room with cups of tea/coffee. I could eat in my room or the dining room - wherever I wanted and the food was excellent. I put on weight at The Pines! No one was ever cross with me.
16 January 2023
My family, my friends and I are so happy that my wife is a resident in this excellent home, The Pines. The staff, from top to bottom are so friendly. They are so caring with the residents which makes us all so comfortable. The home is very clean, bright and airy. Each day we visitors are welcomed to the door by happy and smiling staff. This proves that they are looking after our loved ones with care and love. They keep the residents and their rooms clean. The food, well it cannot get better - healthy meals. My wife cleans the lot.
12 December 2022
From the outset, the management and all the care staff were friendly and reassuring. They were professional and easy to talk to at all times either in person or by phone. My mother was always clean, and comfortable and said her needs were all met. Myself and my family were happy when we visited, that there was a very safe and caring environment to support my mother in what was to be the last three months of her life. I feel blessed that she went to her final resting place feeling safe and able to live with dignity. My thanks to all the staff who work in a loving manner.
22 November 2022
My much-loved mother has now been a resident at The Pines for just over two years. During that time, the staff cared for her as though she is their own mother. She loves her nurses/carers and all the staff she comes into contact with. She has complex needs, and at 95, and needs a lot of care and attention, and the staff are always cheerful and ensure that she gets the best possible care and is made as comfortable as possible. The home has a lovely, warm and cosy atmosphere, and I am so grateful for the excellent care my mother is receiving there.
19 May 2022
Following a hip replacement operation, I wanted to be sure of a safe and relaxing environment in which to recuperate. I spent a month at the Pines which proved to be exactly the right decision. The facilities were adapted to my needs, the nursing staff were responsive with ongoing care such as changing dressings and with dealing with an attack of chronic constipation. All the staff were welcoming and cheerful and my access to a garden was idyllic and greatly aided my return to mobility.
25 April 2022
I am so pleased with the care my uncle has been receiving. He is looking much better since getting Covid. The staff do an excellent job caring for my uncle. He seems settled and comfortable. I want to commend the staff at The Pines Nursing Home.
12 October 2021
My dad went into "The Pines" from another home - so he could be nearer to my sister and I. Sadly, he went into a home after his wife passed suddenly. He was treated like a king through his stay, and he had the top care, respect and all the staff spoke to him. This was also continued with our family. Words can't say "thank you" enough - they are terrific.
Latest Reviews for The Pines Nursing Home
15 November 2024
When I accompanied my husband to take up residence we were treated by the manager and administrator and many of the staff in a very welcoming way as if we were already friends - which we certainly became. My husband died within a week but I would not hesitate to recommend The Pines.
11 November 2024
My mum was at The Pines just short of 6 years. In that time I saw nothing but kindness and care for the residents and their families. They have always kept us updated on the health of Mum and anything we needed to know. Nothing ever seemed too much trouble. The staff all work together as a well oiled machine and are a great team. I would definitely recommend The Pines if someone was looking at care homes.
17 October 2024
The Pines provided my brother with excellent palliative care for the last month of his life. As a family we looked around the home and were impressed by their gentle and thoughtful approach - with a focus on not just ensuring that their care would be adjusted as my brother's needs changed, but also their determination to support us as a family with the challenges we faced. The staff listened to us and every visit left us with the reassurance that he could not be given better care. Every staff member was impressive and we will always be grateful to the manager and the whole team.
07 October 2024
The Pines Nursing Home was excellent, my Mother was looked after all of the years she was there. Thank you so much.
30 September 2024
Staff were very nice. They were always kind and ready to do what I asked. Food would have been excellent but I don't like pasta very much! The menu was good and it was nice to have a choice. Everything was clean and tidy.
30 September 2024
The staff are all very caring and there is a strong focus on working with the residents to get the best outcome. Manager and deputy manager very calm, helpful and professional. The team supporting Mum were very friendly and warm. Impressive how long many employees have been there. Mum said that she was always encouraged to do the activities.
10 June 2024
They shower me. Help me with my TV. Keep room tidy. Staff are friendly.
10 June 2024
While I am still finding my way here I have been helped by the kindness of everyone. I am still getting used to belonging to a group who I don't really know as yet.
27 February 2024
My father was recommended to The Pines from the hospital for end-of-life care. He has been so lucky to have a place in this caring comfortable and excellent home. The staff have a friendly and professional approach that makes his life much more bearable. The additional time taken to engage with him makes a huge difference.
17 January 2024
Staff are very attentive to the clients and real-time needs, showing compassion and being proactive with care requirements and advice. The home offers a good variety of activities and is well encouraged by staff to attend. I would always recommend this home especially due to the caring and nurturing nature of the staff.
04 July 2023
I was on a visit from the US to visit my daughter, who is a resident at The Pines Nursing Home. I was pleasantly surprised with the facility and staff. The facility was very clean, cheery and accessible to patios for residents to enjoy the outdoors. All of the staff, from top management to secretaries, housekeepers, kitchen staff, care assistants and occupational therapists were caring and attentive!
28 June 2023
It is comforting to know that my sister is well cared for at The Pines. The facility is peaceful with pleasant garden/patio areas. All of the staff are attentive and patient. The food is of high quality. There are fun activities for residents to look forward to. Thank you for all you do.
27 June 2023
The resident needs a lot of attention and demanding but all the staff are very patient and kind. I'm only here for a week and exhausted, I cannot imagine the daily ritual the staff endure! Actually, they are all better than excellent and we would never be able to thank them enough.
22 March 2023
To be at The Pines Nursing Home was like being in a home away from home! I was always happy in this nursing home, I met a lot of people and took part in many activities. The carers met all my needs and breezed in and out of my room with cups of tea/coffee. I could eat in my room or the dining room - wherever I wanted and the food was excellent. I put on weight at The Pines! No one was ever cross with me.
16 January 2023
My family, my friends and I are so happy that my wife is a resident in this excellent home, The Pines. The staff, from top to bottom are so friendly. They are so caring with the residents which makes us all so comfortable. The home is very clean, bright and airy. Each day we visitors are welcomed to the door by happy and smiling staff. This proves that they are looking after our loved ones with care and love. They keep the residents and their rooms clean. The food, well it cannot get better - healthy meals. My wife cleans the lot.
12 December 2022
From the outset, the management and all the care staff were friendly and reassuring. They were professional and easy to talk to at all times either in person or by phone. My mother was always clean, and comfortable and said her needs were all met. Myself and my family were happy when we visited, that there was a very safe and caring environment to support my mother in what was to be the last three months of her life. I feel blessed that she went to her final resting place feeling safe and able to live with dignity. My thanks to all the staff who work in a loving manner.
22 November 2022
My much-loved mother has now been a resident at The Pines for just over two years. During that time, the staff cared for her as though she is their own mother. She loves her nurses/carers and all the staff she comes into contact with. She has complex needs, and at 95, and needs a lot of care and attention, and the staff are always cheerful and ensure that she gets the best possible care and is made as comfortable as possible. The home has a lovely, warm and cosy atmosphere, and I am so grateful for the excellent care my mother is receiving there.
19 May 2022
Following a hip replacement operation, I wanted to be sure of a safe and relaxing environment in which to recuperate. I spent a month at the Pines which proved to be exactly the right decision. The facilities were adapted to my needs, the nursing staff were responsive with ongoing care such as changing dressings and with dealing with an attack of chronic constipation. All the staff were welcoming and cheerful and my access to a garden was idyllic and greatly aided my return to mobility.
25 April 2022
I am so pleased with the care my uncle has been receiving. He is looking much better since getting Covid. The staff do an excellent job caring for my uncle. He seems settled and comfortable. I want to commend the staff at The Pines Nursing Home.
12 October 2021
My dad went into "The Pines" from another home - so he could be nearer to my sister and I. Sadly, he went into a home after his wife passed suddenly. He was treated like a king through his stay, and he had the top care, respect and all the staff spoke to him. This was also continued with our family. Words can't say "thank you" enough - they are terrific.