Submit a Review for Uplands Care Home
254 Leigham Court Road, London, SW16 2QH
View Full Details of Uplands Care HomeLatest Reviews for Uplands Care Home
28 January 2025
My mother has been in Uplands for ten years. In all that time she has been treated with respect and dignity. She is always clean, well-fed and lovingly taken care of. Some of the staff have been there since she arrived. All the staff are friendly and very caring. They all pop by to say hello when I visit. I couldn't wish for any better for my mum.
22 January 2025
The staff has been courteous and kind at all times.
17 January 2025
Very nice staff.
13 December 2024
As a family, we have been very happy with the care of our mother. We have peace of mind and are kept updated with any changes in her health and wellbeing. The staff are friendly and kind.
13 November 2024
My sister has been in Uplands for over a year now. The Nurses there are very good but the actual carers are not very caring at all. My sister is bedridden and can't do a lot for herself. When asking for the bed pan she's told she can only ask 4 times a day which I find totally disgusting. She finds it very hard to even get a drink opened for her. She will press her bell and then will be told someone will be there shortly. Quite often an hour or so later she is still waiting. When I complain to management I get fobbed off with excuses. I have recently been given a letter almost doubling my sister's rent because they say she needs more care. Bearing in mind she has no different to when she first went there. The doubling of the rent in my book is horrendous. I think she should be getting gold service care for the amount they want. It's been quoted over £3000 a week.
20 August 2024
I was a resident from 1st March 2024 to 4th July 2024. Amongst the nursing staff, carers and maintenance staff I met some of the kindest and most caring people I have ever known. The medical condition I went in with improved and healed so much while I was there. My criticisms are that the place was very noisy, in the night as well as the day and the food very poor. I was told that the company had been taken over in February of this year (2024)
26 July 2024
I have been the main carer and designated next of kin for a dear family friend for the last five years of his life in the dementia unit at Uplands. During his time there he was treated with kindness, dignity and respect and every effort was made to encourage him with his music (he was still able to play cocktail piano pieces in his 92nd year) As his carer, I was also treated with courtesy and respect. Any concerns I had were always taken seriously and staff were always willing to discuss his changing needs.
03 May 2024
Didn't start out too well but after a few hiccups resolved, more care and attention was paid to my husband. Staff were caring but needed prompting regarding certain things, towards end-of-life staff were more diligent and on the ball. Management good and very helpful.
17 April 2024
All the staff at Uplands have been amazing, my father is happy and well cared for. I believe without the care of Uplads he would no longer be with us. My mum visits regularly and is welcomed by the team, nothing is too much trouble. The new management are making great progress in updating facilities and consulting relatives' opinions. It's the best care I could have imagined for my father.
18 January 2024
Staff took excellent care of my father, they gave first-class care and support. Just like family. My father was happy with the care and support he received. I and my siblings were happy with the care and support my father received, it was outstanding, the staff are caring and dedicated.
23 November 2023
Very caring staff and a lovely environment. Many thanks.
09 November 2023
Very good care home! My auntie is always very clean, her room is very clean and the staff is very helpful indeed! Lovely team! Also the manager of this care home is extremely helpful kind and lovely! We're very grateful for all your hard work, commitment and kindness to us! Thank you.
02 November 2023
My husband has been at Uplands Care Home since May 2023 and I can honestly say they have been fantastic. My husband is happy and well cared for. The staff are friendly and welcoming as well as being considerate to treating my husband with dignity and respect.
07 September 2023
Positive, dynamic care manager, who does everything possible for resident's welfare. Dedicated, kind staff. Clean, homelike environment. Excellent support activities. Well run.
22 November 2022
My aunt does not use many of the facilities but she is very well cared for. She has been at Uplands for several years now so we have come to know some of the staff very well. They are always friendly and welcoming. We thank Uplands for the way they care for our aunt.
08 September 2022
Mother has been here since 2008 and if she were somewhere else, I don't think she would be alive today. I'm more than happy for her to be here.
08 September 2022
My experience with the Uplands Care Home nurse care is good to what I have seen so far in caring for my sister and the rest of the patients are very good. I do hope they will carry on doing good.
23 August 2022
I was very impressed from my first enquiry to my father's return home. All the staff I've dealt with have been extremely professional caring kind and above all, they enjoy helping the residents and their relatives. He was given such a warm welcome when we arrived which gave me peace of mind for the duration of his stay knowing that he was being looked after by such a kind caring team. We will definitely use Uplands Care Home for respite care in the future. Thank you for looking after my father so well.
23 August 2022
My ex husband / son’s father is currently receiving end of life care at Uplands Care Home. As a Nurse myself I have been so impressed with the high level of nursing care he is receiving. The staff are all very welcoming, friendly and truly care for the residents and families. Nothing is too much for them. I go home after my visits with no worries as I know he is safe and in good hands. This is so important when you are dealing with the emotions of facing the loss of a loved one.
17 August 2022
Happy with the care given.
Latest Reviews for Uplands Care Home
28 January 2025
My mother has been in Uplands for ten years. In all that time she has been treated with respect and dignity. She is always clean, well-fed and lovingly taken care of. Some of the staff have been there since she arrived. All the staff are friendly and very caring. They all pop by to say hello when I visit. I couldn't wish for any better for my mum.
22 January 2025
The staff has been courteous and kind at all times.
17 January 2025
Very nice staff.
13 December 2024
As a family, we have been very happy with the care of our mother. We have peace of mind and are kept updated with any changes in her health and wellbeing. The staff are friendly and kind.
13 November 2024
My sister has been in Uplands for over a year now. The Nurses there are very good but the actual carers are not very caring at all. My sister is bedridden and can't do a lot for herself. When asking for the bed pan she's told she can only ask 4 times a day which I find totally disgusting. She finds it very hard to even get a drink opened for her. She will press her bell and then will be told someone will be there shortly. Quite often an hour or so later she is still waiting. When I complain to management I get fobbed off with excuses. I have recently been given a letter almost doubling my sister's rent because they say she needs more care. Bearing in mind she has no different to when she first went there. The doubling of the rent in my book is horrendous. I think she should be getting gold service care for the amount they want. It's been quoted over £3000 a week.
20 August 2024
I was a resident from 1st March 2024 to 4th July 2024. Amongst the nursing staff, carers and maintenance staff I met some of the kindest and most caring people I have ever known. The medical condition I went in with improved and healed so much while I was there. My criticisms are that the place was very noisy, in the night as well as the day and the food very poor. I was told that the company had been taken over in February of this year (2024)
26 July 2024
I have been the main carer and designated next of kin for a dear family friend for the last five years of his life in the dementia unit at Uplands. During his time there he was treated with kindness, dignity and respect and every effort was made to encourage him with his music (he was still able to play cocktail piano pieces in his 92nd year) As his carer, I was also treated with courtesy and respect. Any concerns I had were always taken seriously and staff were always willing to discuss his changing needs.
03 May 2024
Didn't start out too well but after a few hiccups resolved, more care and attention was paid to my husband. Staff were caring but needed prompting regarding certain things, towards end-of-life staff were more diligent and on the ball. Management good and very helpful.
17 April 2024
All the staff at Uplands have been amazing, my father is happy and well cared for. I believe without the care of Uplads he would no longer be with us. My mum visits regularly and is welcomed by the team, nothing is too much trouble. The new management are making great progress in updating facilities and consulting relatives' opinions. It's the best care I could have imagined for my father.
18 January 2024
Staff took excellent care of my father, they gave first-class care and support. Just like family. My father was happy with the care and support he received. I and my siblings were happy with the care and support my father received, it was outstanding, the staff are caring and dedicated.
23 November 2023
Very caring staff and a lovely environment. Many thanks.
09 November 2023
Very good care home! My auntie is always very clean, her room is very clean and the staff is very helpful indeed! Lovely team! Also the manager of this care home is extremely helpful kind and lovely! We're very grateful for all your hard work, commitment and kindness to us! Thank you.
02 November 2023
My husband has been at Uplands Care Home since May 2023 and I can honestly say they have been fantastic. My husband is happy and well cared for. The staff are friendly and welcoming as well as being considerate to treating my husband with dignity and respect.
07 September 2023
Positive, dynamic care manager, who does everything possible for resident's welfare. Dedicated, kind staff. Clean, homelike environment. Excellent support activities. Well run.
22 November 2022
My aunt does not use many of the facilities but she is very well cared for. She has been at Uplands for several years now so we have come to know some of the staff very well. They are always friendly and welcoming. We thank Uplands for the way they care for our aunt.
08 September 2022
Mother has been here since 2008 and if she were somewhere else, I don't think she would be alive today. I'm more than happy for her to be here.
08 September 2022
My experience with the Uplands Care Home nurse care is good to what I have seen so far in caring for my sister and the rest of the patients are very good. I do hope they will carry on doing good.
23 August 2022
I was very impressed from my first enquiry to my father's return home. All the staff I've dealt with have been extremely professional caring kind and above all, they enjoy helping the residents and their relatives. He was given such a warm welcome when we arrived which gave me peace of mind for the duration of his stay knowing that he was being looked after by such a kind caring team. We will definitely use Uplands Care Home for respite care in the future. Thank you for looking after my father so well.
23 August 2022
My ex husband / son’s father is currently receiving end of life care at Uplands Care Home. As a Nurse myself I have been so impressed with the high level of nursing care he is receiving. The staff are all very welcoming, friendly and truly care for the residents and families. Nothing is too much for them. I go home after my visits with no worries as I know he is safe and in good hands. This is so important when you are dealing with the emotions of facing the loss of a loved one.
17 August 2022
Happy with the care given.