Submit a Review for Aspray House
481 Lea Bridge Road, Leyton, London, E10 7EB
View Full Details of Aspray HouseLatest Reviews for Aspray House
10 June 2024
Absolutely wonderful place. The staff are all extremely friendly, especially the front of house, she is so pleasant and extremely helpful. The nurse and carers who care for my friend on 1st floor are really compassionate. The activity team are always entertaining which is so lovely to see. I would highly recommend this place for your loved ones.
13 September 2023
I would like to thank all the staff who looked after my mum during her time at Aspray House. We couldn’t have wished for better care in her last moments. All the staff were absolutely amazing, both nurses and carers, especially one member of staff who went above and beyond to make sure Mum was cared for in the best possible. Thank you all so much - your efforts will not be forgotten. Kind regards.
02 November 2022
My wife was discharged from hospital with very complex needs associated with her advanced-stage, early-onset dementia. When it became apparent that my wife required 1:1 24x7 care and supervision, the care home responded very quickly and effectively, despite the staffing challenges faced by all care homes. The care home manager, nurses and carers have done an excellent job in responding to my wife's needs.
07 February 2018
The care home and its staff, especially, provided a very safe and caring environment for my uncle's palliative care. The bedrooms were very spacious and he was made very welcome and given all the home comforts during his stay. Thank you kindly to all staff, especially the manager.
01 November 2017
Our mother spent 22 months in the care of Aspray house in Lea Bridge Road. She was very happy there having many a laugh and a joke with the carers and other staff at the home, exchanging waves and smiles when they regularly checked in on her and attended to her needs. She often commented on what nice people they were. The staff always appeared cheerful and helpful even when our mother was a bit down and miserable they tried to cheer her up. The room itself was bright and always clean and airy with enough space for at least 4 visitors at a time, it also had an en-suite toilet which was useful even though our mother was bedridden and didn't have the confidence to use it even with help. Although confused at times our mum was mostly very happy living in Aspray House where we could visit her almost whenever we wished.
13 July 2017
My dad was transferred from the hospital to the home suffering from terminal cancer, he was there for two months and received the best care from all carers and nursing staff. If we had any problems they were dealt with promptly. He sadly passed away but was given dignity to the end. Thank you to all concerned.
21 March 2017
I find the nursing home is caring and very pleasant for my husband. The staff are pleasant and helpful.
14 March 2017
I am very happy with the care of my father. He has been there for 4 months now and has settled in well.
28 February 2017
Terrible! I've had 2 friends here transferred from hospital. The staff, nurses are great you can't fault them but the company is terrible. They have disgusting smelly plastic cups which should be in the bin now, water tastes like rubbish, food is poor occasionally, teeth not brushed daily, lack of facilities, sometimes my friends were not changed for hours, lack of active things to do like group stuff, not taken to dining room for lunch or dinner, not taken to TV room daily, I don't know why they have carpet instead of wooden floors? it smells. I don't blame the staff, blame the head office keeping profits and not investing! local authority need to step in! I'm going to request what the directors make. The staff is overworked!
26 July 2016
Very happy with the way our mum has been cared for. The staff are always friendly and professional, they listen to concerns and act upon it. They are always available to discuss how mums day has gone and will refer mum to the doctors or dietitian. Overall all the services are excellent. Very good management.
16 June 2016
My sister had terminal cancer and was in this home for 6 Months. She received nothing but loving care from all the wonderful staff. The home is clean and well run. My sister loved it in there and her last 6 months were very happy. I can't thank the staff there enough.
10 May 2016
My son was given a tour of the home even though he did not have an appointment. I was very impressed. My room is very comfortable and cleaned every day. Facilities for washing and showering are very good. Nothing I did or needed was too much for the staff. Family and friends who have visited are pleased and impressed. I am well looked after, content and asked for my stay to be extended.
28 April 2016
I have my stay - very beneficial and helpful my outlook at the world has been more open knowing one is going to pass away isn't the end of the world. You can sort out your knicks and bobs and have a laugh as give them away. I pray all the little things I have said will have made things easier for others.
07 April 2016
The care recently has been of a high standard and I have no complaints, things have certainly improved.
07 April 2016
With the negative things I've heard about care homes I didn't know what to expect. But my mind has been totally put at rest. Aspray House is an excellent care home. What matters the most to me is that the staff are dedicated and committed to the care and welfare of my husband. They are kind, gentle, thoughtful and conscientious. They are approachable and friendly. I'm very happy, satisfied and content that my husband is being taken care of by the wonderful people at Aspray House.
10 March 2016
Care manager is brilliant, she gets things done and quickly. The same could be said for the rest of the staff, who are always polite and helpful. I consider myself very lucky to be here.
28 October 2015
The manager is always approachable and willing to help. All the staff are helpful and polite.
19 October 2015
My Aunt is very happy here. Her room is well decorated and comfortable. It is kept very clean. She is well cared for and her wishes and needs are listened to and acted upon. The activities are well planned and fun. She enjoys them very much. All staff are attentive, kind and caring.
Latest Reviews for Aspray House
10 June 2024
Absolutely wonderful place. The staff are all extremely friendly, especially the front of house, she is so pleasant and extremely helpful. The nurse and carers who care for my friend on 1st floor are really compassionate. The activity team are always entertaining which is so lovely to see. I would highly recommend this place for your loved ones.
13 September 2023
I would like to thank all the staff who looked after my mum during her time at Aspray House. We couldn’t have wished for better care in her last moments. All the staff were absolutely amazing, both nurses and carers, especially one member of staff who went above and beyond to make sure Mum was cared for in the best possible. Thank you all so much - your efforts will not be forgotten. Kind regards.
02 November 2022
My wife was discharged from hospital with very complex needs associated with her advanced-stage, early-onset dementia. When it became apparent that my wife required 1:1 24x7 care and supervision, the care home responded very quickly and effectively, despite the staffing challenges faced by all care homes. The care home manager, nurses and carers have done an excellent job in responding to my wife's needs.
07 February 2018
The care home and its staff, especially, provided a very safe and caring environment for my uncle's palliative care. The bedrooms were very spacious and he was made very welcome and given all the home comforts during his stay. Thank you kindly to all staff, especially the manager.
01 November 2017
Our mother spent 22 months in the care of Aspray house in Lea Bridge Road. She was very happy there having many a laugh and a joke with the carers and other staff at the home, exchanging waves and smiles when they regularly checked in on her and attended to her needs. She often commented on what nice people they were. The staff always appeared cheerful and helpful even when our mother was a bit down and miserable they tried to cheer her up. The room itself was bright and always clean and airy with enough space for at least 4 visitors at a time, it also had an en-suite toilet which was useful even though our mother was bedridden and didn't have the confidence to use it even with help. Although confused at times our mum was mostly very happy living in Aspray House where we could visit her almost whenever we wished.
13 July 2017
My dad was transferred from the hospital to the home suffering from terminal cancer, he was there for two months and received the best care from all carers and nursing staff. If we had any problems they were dealt with promptly. He sadly passed away but was given dignity to the end. Thank you to all concerned.
21 March 2017
I find the nursing home is caring and very pleasant for my husband. The staff are pleasant and helpful.
14 March 2017
I am very happy with the care of my father. He has been there for 4 months now and has settled in well.
28 February 2017
Terrible! I've had 2 friends here transferred from hospital. The staff, nurses are great you can't fault them but the company is terrible. They have disgusting smelly plastic cups which should be in the bin now, water tastes like rubbish, food is poor occasionally, teeth not brushed daily, lack of facilities, sometimes my friends were not changed for hours, lack of active things to do like group stuff, not taken to dining room for lunch or dinner, not taken to TV room daily, I don't know why they have carpet instead of wooden floors? it smells. I don't blame the staff, blame the head office keeping profits and not investing! local authority need to step in! I'm going to request what the directors make. The staff is overworked!
26 July 2016
Very happy with the way our mum has been cared for. The staff are always friendly and professional, they listen to concerns and act upon it. They are always available to discuss how mums day has gone and will refer mum to the doctors or dietitian. Overall all the services are excellent. Very good management.
16 June 2016
My sister had terminal cancer and was in this home for 6 Months. She received nothing but loving care from all the wonderful staff. The home is clean and well run. My sister loved it in there and her last 6 months were very happy. I can't thank the staff there enough.
10 May 2016
My son was given a tour of the home even though he did not have an appointment. I was very impressed. My room is very comfortable and cleaned every day. Facilities for washing and showering are very good. Nothing I did or needed was too much for the staff. Family and friends who have visited are pleased and impressed. I am well looked after, content and asked for my stay to be extended.
28 April 2016
I have my stay - very beneficial and helpful my outlook at the world has been more open knowing one is going to pass away isn't the end of the world. You can sort out your knicks and bobs and have a laugh as give them away. I pray all the little things I have said will have made things easier for others.
07 April 2016
The care recently has been of a high standard and I have no complaints, things have certainly improved.
07 April 2016
With the negative things I've heard about care homes I didn't know what to expect. But my mind has been totally put at rest. Aspray House is an excellent care home. What matters the most to me is that the staff are dedicated and committed to the care and welfare of my husband. They are kind, gentle, thoughtful and conscientious. They are approachable and friendly. I'm very happy, satisfied and content that my husband is being taken care of by the wonderful people at Aspray House.
10 March 2016
Care manager is brilliant, she gets things done and quickly. The same could be said for the rest of the staff, who are always polite and helpful. I consider myself very lucky to be here.
28 October 2015
The manager is always approachable and willing to help. All the staff are helpful and polite.
19 October 2015
My Aunt is very happy here. Her room is well decorated and comfortable. It is kept very clean. She is well cared for and her wishes and needs are listened to and acted upon. The activities are well planned and fun. She enjoys them very much. All staff are attentive, kind and caring.