Submit a Review for Aston House Care Home
26 Angel Lane, Hayes, UB3 2QX
View Full Details of Aston House Care HomeLatest Reviews for Aston House Care Home
09 December 2024
As a family member expressing my heartfelt gratitude for the extraordinary effort and care that the Care Home Manager and team put into celebrating my dad's 100th birthday. Your dedication to making the day special brought us immense joy. From the thoughtful decorations to the warm atmosphere, every detail of the decorations reflected the care and attention you give to all the residents. Your compassion and professionalism mean so much - not just to our father, but to all of us who have the privilege of witnessing the love and care to make each resident feel valued by the wonderful team.
22 October 2024
The care provided for my husband is outstanding. The staff are caring and go above and beyond with my husband and our family when we visit. My niece visited today for a function, the staff made her welcome, the food was fantastic and the staff did a lovely dance performance. Fantastic team of staff at this care home.
20 September 2024
During the years my Mother has been in Aston House she has been treated with love by the staff. Any concerns I have raised have been dealt with immediately with kindness and care. The staff that were in the home when my Mum first entered are still the same, that is a variety in this industry but shows how amazing management must be.
05 July 2024
Staff are very nice and friendly. They are very caring they look after very well. I am very happy grateful for staff thanks for everything.
26 April 2024
Mine was a limited experience - Jan 2024 to April 2024. I found the staff always friendly and most attentive. The service user was treated with gentleness, care and dignity. As visitors we were always made to feel welcome. Thank you.
15 August 2023
Home and carers are fantastic. Mum was very happy.
15 August 2023
Clean place with staff always at hand and quick to cater to your needs. Staff are easy to locate and they're friendly. Rooms are kept clean. Parking is good. Food is very good and drinks and smoothies in between are regularly given. No faults. Sheets are always clean. The nurse is constantly on duty and when doctors are required, this is done quickly. The manager introduced herself from the very first day and has kept me updated on things.
23 June 2023
I visit this care home every day to visit my wife. I have got to know all the staff who are excellent. My wife's room is lovely and clean and the atmosphere in this care home is also very good. I feed my wife and know first hand that the food is great.
07 December 2022
Chefs are willing to discuss my vegetarian diet. Helpful. Excellent. Nursing assistants are caring, knowledgeable and friendly. The driver is excellent and helpful. Cleaners are hard-working and caring. The manager is always willing to give advice and sociable. The nursing station is helpful. Activities: lovely journey included to a reservoir.
17 May 2022
Mum has been a resident of Aston House for many years, we have been so happy with the care Mum has received while she has been a resident. She is clean and cared for and seems very content. I am always amazed by the compassion shown by all the staff Mum has interaction with. I don't know what would have happened over the recent years if Mum wasn't at Aston House. Thank you all.
20 April 2022
To all at Aston House. Thank you so much for looking after my mother. She looked so bright and happy under your care and it was a great weight off our minds to know that she was being so well looked after. God bless you all!
30 June 2021
My nurse is good to everyone and the only time I get a bit of peace is when she is on duty. My son liked my little friend.
21 May 2021
Staff always seem caring and attentive, although due to the pandemic less direct contact possible. Being able to have the video calls would be good although occasional visits are now allowed. Some formal report (quarterly) on how my sister was doing would be nice. Overall, she does seem settled and is okay and seems to like the food.
18 March 2021
On visiting mum for the first time after the lockdown (Mar 2021) I was very pleased to see how well she looked even though teary eyes, after not seeing her for so long. I was welcomed as always by the friendly professional staff and all measures were made in respect of PPE and safety. Thank You.
03 December 2020
Everybody is really struggling at the moment, and it is really hard emotionally. I want to thank everyone at Aston House for all their help and support in caring for our loved ones. They are a fantastic team of people who we owe a lot to in these uncertain times.
23 October 2020
I cannot recommend Aston House highly enough. The staff and surroundings are all wonderfully beautiful and the staff very loving.
05 October 2020
Today I visited my mother in the garden of Aston House, I was very pleased to see her looking so well and cared for as I hadn't been for over a month as I was away. The staff were very kind and friendly as always. We re very fortunate to have found such a nice care home for my mum.
13 August 2020
I have received great care, support very clean and welcoming. They are very friendly and approachable. They enjoy doing activities with the resident and taking them out on day trips. Overall, a very good care home.
06 April 2020
My dad sadly passed away on 30/03/2020 after 5 months at Aston House Care Home. I can not fault my dads care while in Aston House. After months of long hospital stays and fighting over funding to say I was extremely pleased when he was placed in Aston House was an understatement. The home is very well run by the manager, who is not afraid to lead by example and work on shift when needed. It was also lovely to see regular carers and nurses whenever I visited dad. He had a lovely room which we were allowed to personalise for him and his guests were always made to feel very welcome. My dad had a lot of his family visit him and they all thought very highly of the home. If I did bring small things up with the manager they were always dealt with and never forgotten. My dads care needs were very high at the end but he was looked after very well and I could not have wished for more - Thank you to all the team.
26 February 2020
This care home looked after my mother for about five years until she recently passed away. It was mainly the same staff for the whole of this time, and they were always kind, considerate and respectful. I highly recommend this home.
Latest Reviews for Aston House Care Home
09 December 2024
As a family member expressing my heartfelt gratitude for the extraordinary effort and care that the Care Home Manager and team put into celebrating my dad's 100th birthday. Your dedication to making the day special brought us immense joy. From the thoughtful decorations to the warm atmosphere, every detail of the decorations reflected the care and attention you give to all the residents. Your compassion and professionalism mean so much - not just to our father, but to all of us who have the privilege of witnessing the love and care to make each resident feel valued by the wonderful team.
22 October 2024
The care provided for my husband is outstanding. The staff are caring and go above and beyond with my husband and our family when we visit. My niece visited today for a function, the staff made her welcome, the food was fantastic and the staff did a lovely dance performance. Fantastic team of staff at this care home.
20 September 2024
During the years my Mother has been in Aston House she has been treated with love by the staff. Any concerns I have raised have been dealt with immediately with kindness and care. The staff that were in the home when my Mum first entered are still the same, that is a variety in this industry but shows how amazing management must be.
05 July 2024
Staff are very nice and friendly. They are very caring they look after very well. I am very happy grateful for staff thanks for everything.
26 April 2024
Mine was a limited experience - Jan 2024 to April 2024. I found the staff always friendly and most attentive. The service user was treated with gentleness, care and dignity. As visitors we were always made to feel welcome. Thank you.
15 August 2023
Home and carers are fantastic. Mum was very happy.
15 August 2023
Clean place with staff always at hand and quick to cater to your needs. Staff are easy to locate and they're friendly. Rooms are kept clean. Parking is good. Food is very good and drinks and smoothies in between are regularly given. No faults. Sheets are always clean. The nurse is constantly on duty and when doctors are required, this is done quickly. The manager introduced herself from the very first day and has kept me updated on things.
23 June 2023
I visit this care home every day to visit my wife. I have got to know all the staff who are excellent. My wife's room is lovely and clean and the atmosphere in this care home is also very good. I feed my wife and know first hand that the food is great.
07 December 2022
Chefs are willing to discuss my vegetarian diet. Helpful. Excellent. Nursing assistants are caring, knowledgeable and friendly. The driver is excellent and helpful. Cleaners are hard-working and caring. The manager is always willing to give advice and sociable. The nursing station is helpful. Activities: lovely journey included to a reservoir.
17 May 2022
Mum has been a resident of Aston House for many years, we have been so happy with the care Mum has received while she has been a resident. She is clean and cared for and seems very content. I am always amazed by the compassion shown by all the staff Mum has interaction with. I don't know what would have happened over the recent years if Mum wasn't at Aston House. Thank you all.
20 April 2022
To all at Aston House. Thank you so much for looking after my mother. She looked so bright and happy under your care and it was a great weight off our minds to know that she was being so well looked after. God bless you all!
30 June 2021
My nurse is good to everyone and the only time I get a bit of peace is when she is on duty. My son liked my little friend.
21 May 2021
Staff always seem caring and attentive, although due to the pandemic less direct contact possible. Being able to have the video calls would be good although occasional visits are now allowed. Some formal report (quarterly) on how my sister was doing would be nice. Overall, she does seem settled and is okay and seems to like the food.
18 March 2021
On visiting mum for the first time after the lockdown (Mar 2021) I was very pleased to see how well she looked even though teary eyes, after not seeing her for so long. I was welcomed as always by the friendly professional staff and all measures were made in respect of PPE and safety. Thank You.
03 December 2020
Everybody is really struggling at the moment, and it is really hard emotionally. I want to thank everyone at Aston House for all their help and support in caring for our loved ones. They are a fantastic team of people who we owe a lot to in these uncertain times.
23 October 2020
I cannot recommend Aston House highly enough. The staff and surroundings are all wonderfully beautiful and the staff very loving.
05 October 2020
Today I visited my mother in the garden of Aston House, I was very pleased to see her looking so well and cared for as I hadn't been for over a month as I was away. The staff were very kind and friendly as always. We re very fortunate to have found such a nice care home for my mum.
13 August 2020
I have received great care, support very clean and welcoming. They are very friendly and approachable. They enjoy doing activities with the resident and taking them out on day trips. Overall, a very good care home.
06 April 2020
My dad sadly passed away on 30/03/2020 after 5 months at Aston House Care Home. I can not fault my dads care while in Aston House. After months of long hospital stays and fighting over funding to say I was extremely pleased when he was placed in Aston House was an understatement. The home is very well run by the manager, who is not afraid to lead by example and work on shift when needed. It was also lovely to see regular carers and nurses whenever I visited dad. He had a lovely room which we were allowed to personalise for him and his guests were always made to feel very welcome. My dad had a lot of his family visit him and they all thought very highly of the home. If I did bring small things up with the manager they were always dealt with and never forgotten. My dads care needs were very high at the end but he was looked after very well and I could not have wished for more - Thank you to all the team.
26 February 2020
This care home looked after my mother for about five years until she recently passed away. It was mainly the same staff for the whole of this time, and they were always kind, considerate and respectful. I highly recommend this home.