28 Salisbury Road, Carshalton, SM5 3HD
View Full Details of Surrey Oaks Nursing HomeI was very worried when my darling sister was given a place at the home, but I had no need to worry about anything, the staff are all amazing, very caring gentle and kind to everyone in the home, they treat everyone with love and understanding and gentle loving care. My husband and I are so very pleased that we chose you, thank you for everything you do for everyone in and out of the home, I'm so pleased that I chose you, you are all so caring, gentle and loving to each and everyone who lives in your home and the loving gentle kindness you all give to everyone who lives or visits your warm loving home. Thank you all so much, your wonderful and show so much love to everyone. Our fondest love to you all. We love you all.
My mother has been there for the last three years in February. She loves the place and all the staff there. She mentioned that the food is tasty and made from scratch. She loves the way that the staff treat her with love and respect.
My husband has been a resident in Carshalton Nursing Home for nearly two years. He has always been very well cared for by the staff in Carshalton Nursing Home. The staff are always very welcoming and friendly to my family and me. They always treat their residents with respect and dignity. This gives me peace of mind that my husband is kept safe and well. Many thanks to our unsung heroes. Keep up the good work.
My grandmother was placed at this home through the help of social services. Placement at the home was accepted due to it being within close proximity of her immediate family members and that the home would accept social service funding. After visiting the home the first evening of her moving in we were left with a very bad impression of the home and my grandmother was clearly very unhappy being there. The staff seemed to have problems in managing some of the challenges/aggressive behaviours some residents were displaying, we observed staff encouraging residents to sit down constantly and being told "good boy/girl " when complying with this. When discussing our concerns with the manager the following day he seemed angry, defensive and denied some of what we had observed had occurred. We were also told to move our grandmother elsewhere immediately if we weren't happy with the home. We did move our grandmother from the home as soon as an alternative placement could be found.
I was very worried when my darling sister was given a place at the home, but I had no need to worry about anything, the staff are all amazing, very caring gentle and kind to everyone in the home, they treat everyone with love and understanding and gentle loving care. My husband and I are so very pleased that we chose you, thank you for everything you do for everyone in and out of the home, I'm so pleased that I chose you, you are all so caring, gentle and loving to each and everyone who lives in your home and the loving gentle kindness you all give to everyone who lives or visits your warm loving home. Thank you all so much, your wonderful and show so much love to everyone. Our fondest love to you all. We love you all.
My mother has been there for the last three years in February. She loves the place and all the staff there. She mentioned that the food is tasty and made from scratch. She loves the way that the staff treat her with love and respect.
My husband has been a resident in Carshalton Nursing Home for nearly two years. He has always been very well cared for by the staff in Carshalton Nursing Home. The staff are always very welcoming and friendly to my family and me. They always treat their residents with respect and dignity. This gives me peace of mind that my husband is kept safe and well. Many thanks to our unsung heroes. Keep up the good work.
My grandmother was placed at this home through the help of social services. Placement at the home was accepted due to it being within close proximity of her immediate family members and that the home would accept social service funding. After visiting the home the first evening of her moving in we were left with a very bad impression of the home and my grandmother was clearly very unhappy being there. The staff seemed to have problems in managing some of the challenges/aggressive behaviours some residents were displaying, we observed staff encouraging residents to sit down constantly and being told "good boy/girl " when complying with this. When discussing our concerns with the manager the following day he seemed angry, defensive and denied some of what we had observed had occurred. We were also told to move our grandmother elsewhere immediately if we weren't happy with the home. We did move our grandmother from the home as soon as an alternative placement could be found.