Submit a Review for Eltandia Hall Care Centre
Middle Way, Norbury, London, SW16 4HN
View Full Details of Eltandia Hall Care CentreLatest Reviews for Eltandia Hall Care Centre
12 March 2025
I cannot fault the care and compassion shown to my mother during the 10 months she was a resident at Eltandia Hall. In particular the palliative care she received during the final few weeks was a great comfort to her family. All the caring staff and management treated my mother with respect and were very friendly and supportive to the family.
26 February 2025
My mother has been in your care for two years and the care she has received really has been exceptional. The staff are amazing and have given her wonderful care. They all work so hard, and every one of them is very special, you should be proud of every one of them, and proud of your wonderful care home.
23 January 2025
Good day to day care. Room furniture needs repair. Staff excellent in providing out of ordinary care and attention. GP interaction needs to be improved.
27 December 2024
My aunt looks healthier and happier than I have seen her in 2-3 years. She enjoys having company and says she feels much safer here than living on her own. She enjoys the food and says life is so much easier since she doesn't have to worry about shopping and cooking. I will be 100% less worried about her now!
25 November 2024
My mum wants to highlight the wonderful food cooked by the lady chef. Mum says the biscuits are melt in the mouth - mum loves all the food especially the cakes and doughnuts but the biscuits provided are home cooked are in mum's words are "sensational". Mum says she feels like she is back in the tea rooms we used to visit for afternoon tea. The chef is a lovely friendly lady who is a hidden gem of the home.
04 November 2024
I am so delighted with the welcome for my partner and me at a very challenging time for both of us. The team welcomed us to their 'family' and helped us to settle in. The care and compassion all the team show is wonderful. Thank you.
03 July 2024
My friend was admitted the Eltandia Hall 3 months ago. I visit very often and the staff are fantastic and caring. My friend is very happy there and the food is good.
15 March 2024
My mother-in-law is currently a resident and we have been very pleased with the standard of care she receives. Her room is always clean and tidy, with bedding regularly changed. There are regular carers who are friendly and have taken the time to really get to know her. Although my mother-in-law has dementia she enjoys watching the activities in the day room. Great nutritious food. Lovely atmosphere!
21 February 2024
Activity coordinator is so caring, calm and attentive. Very softly spoken and caring to each and every resident including my mother. I admire how she sees each and every resident as an individual; treats them with so much care and compassion.
29 November 2023
I would like to express my thanks for all the kindness that the staff at Eltandia have shown my mum during her stay since she first went there up until now. It is lovely to know that my brother and I can feel confident that even faces that she may not always see (now she has moved from the residential to the nursing unit) take the time to speak to her, which is so good for her wellbeing. She recently had her 99th birthday, it was great that relatives and staff contributed on the day. Thank you.
22 November 2023
My brother stayed for one month. In that time I noticed a good positive change in him. He became more involved and improved his eating and drinking habits. He also got up at a reasonable time in the morning. He liked all the staff, how kind, caring and helpful they were. He also made some connections with a few residents and did enjoy the establishment.
20 September 2023
We cannot thank everyone enough regarding Mum's care since she came to Eltandia Hall Care Centre. The kindness and compassion shown towards Mum has been outstanding. Whether it was one of Mum's good or bad days it is obvious that it never wavers. The nursing staff/office staff, love them all! It is reassuring to know Mum is always safe and in good hands.
27 February 2023
Management and staff are communicative, proactive and caring. Social bonds are built with residents. Great care and attention. Clean environment and good liaison with GP and family. Protective environment too. Thank you Eltandia Hall Care Centre staff and management.
23 January 2023
My mum has been in Eltandia for a record 12 years. In that time, she has consistently received the care she needs. The staff are well-trained, understanding and very kind.
17 January 2023
I was pleasantly surprised by the atmosphere and caring attitude of the staff. The situation is very well thought out and the home is clean and welcoming. My husband was tended to and gave me the peace of mind I much needed with regard to his care. I thoroughly recommended this lovely home.
21 November 2022
The staff that were working on my wife's birthday do are simply the best. Thank you all.
29 September 2022
First of all, I would like to thank you and your staff for the excellent care provided for my mother as well as other patients. I have seen so many staff in action by giving the highest standard of care for the past two years. There is one nurse in particular who comes to our mind. She is very caring, supportive and always ready to help. I find all the nurses come under this same category. There was one incident which comes to my mind that happened recently. I was passing a room where one nurse was feeding a patient. I passed the same room 10 minutes after and the same nurse was patiently feeding the patient. I was impressed by her patience, kindness and goodness. This is what caring is all about. I know we are quick to complain but slow to praise. May this letter bring some joy and encouragement to all the staff at Eltandia who have been working tirelessly, especially during the Covid times. As a Christian let me convey a special blessing be upon all the staff. God bless all of you.
15 August 2022
We had a party on 14th July, I came with my children and we really enjoyed it. My brother who is here at Eltandia Hall Care Centre really enjoyed it too. So thank you to all the staff they were so friendly.
15 October 2021
The staff are always very friendly and professional. Mum always looks cared for, and the home is clean.
12 October 2021
Good and pleasant is Eltandia Hall Care Home. We have a group of caring staff. Our nurses are excellent and carers are very helpful, always on the go. Let's not forget the cleaners, the home is clean and tidy, always hygienic you can breathe freely. I hope and pray it will remain the same for the benefit of the residents and peace of mind for relatives.
Latest Reviews for Eltandia Hall Care Centre
12 March 2025
I cannot fault the care and compassion shown to my mother during the 10 months she was a resident at Eltandia Hall. In particular the palliative care she received during the final few weeks was a great comfort to her family. All the caring staff and management treated my mother with respect and were very friendly and supportive to the family.
26 February 2025
My mother has been in your care for two years and the care she has received really has been exceptional. The staff are amazing and have given her wonderful care. They all work so hard, and every one of them is very special, you should be proud of every one of them, and proud of your wonderful care home.
23 January 2025
Good day to day care. Room furniture needs repair. Staff excellent in providing out of ordinary care and attention. GP interaction needs to be improved.
27 December 2024
My aunt looks healthier and happier than I have seen her in 2-3 years. She enjoys having company and says she feels much safer here than living on her own. She enjoys the food and says life is so much easier since she doesn't have to worry about shopping and cooking. I will be 100% less worried about her now!
25 November 2024
My mum wants to highlight the wonderful food cooked by the lady chef. Mum says the biscuits are melt in the mouth - mum loves all the food especially the cakes and doughnuts but the biscuits provided are home cooked are in mum's words are "sensational". Mum says she feels like she is back in the tea rooms we used to visit for afternoon tea. The chef is a lovely friendly lady who is a hidden gem of the home.
04 November 2024
I am so delighted with the welcome for my partner and me at a very challenging time for both of us. The team welcomed us to their 'family' and helped us to settle in. The care and compassion all the team show is wonderful. Thank you.
03 July 2024
My friend was admitted the Eltandia Hall 3 months ago. I visit very often and the staff are fantastic and caring. My friend is very happy there and the food is good.
15 March 2024
My mother-in-law is currently a resident and we have been very pleased with the standard of care she receives. Her room is always clean and tidy, with bedding regularly changed. There are regular carers who are friendly and have taken the time to really get to know her. Although my mother-in-law has dementia she enjoys watching the activities in the day room. Great nutritious food. Lovely atmosphere!
21 February 2024
Activity coordinator is so caring, calm and attentive. Very softly spoken and caring to each and every resident including my mother. I admire how she sees each and every resident as an individual; treats them with so much care and compassion.
29 November 2023
I would like to express my thanks for all the kindness that the staff at Eltandia have shown my mum during her stay since she first went there up until now. It is lovely to know that my brother and I can feel confident that even faces that she may not always see (now she has moved from the residential to the nursing unit) take the time to speak to her, which is so good for her wellbeing. She recently had her 99th birthday, it was great that relatives and staff contributed on the day. Thank you.
22 November 2023
My brother stayed for one month. In that time I noticed a good positive change in him. He became more involved and improved his eating and drinking habits. He also got up at a reasonable time in the morning. He liked all the staff, how kind, caring and helpful they were. He also made some connections with a few residents and did enjoy the establishment.
20 September 2023
We cannot thank everyone enough regarding Mum's care since she came to Eltandia Hall Care Centre. The kindness and compassion shown towards Mum has been outstanding. Whether it was one of Mum's good or bad days it is obvious that it never wavers. The nursing staff/office staff, love them all! It is reassuring to know Mum is always safe and in good hands.
27 February 2023
Management and staff are communicative, proactive and caring. Social bonds are built with residents. Great care and attention. Clean environment and good liaison with GP and family. Protective environment too. Thank you Eltandia Hall Care Centre staff and management.
23 January 2023
My mum has been in Eltandia for a record 12 years. In that time, she has consistently received the care she needs. The staff are well-trained, understanding and very kind.
17 January 2023
I was pleasantly surprised by the atmosphere and caring attitude of the staff. The situation is very well thought out and the home is clean and welcoming. My husband was tended to and gave me the peace of mind I much needed with regard to his care. I thoroughly recommended this lovely home.
21 November 2022
The staff that were working on my wife's birthday do are simply the best. Thank you all.
29 September 2022
First of all, I would like to thank you and your staff for the excellent care provided for my mother as well as other patients. I have seen so many staff in action by giving the highest standard of care for the past two years. There is one nurse in particular who comes to our mind. She is very caring, supportive and always ready to help. I find all the nurses come under this same category. There was one incident which comes to my mind that happened recently. I was passing a room where one nurse was feeding a patient. I passed the same room 10 minutes after and the same nurse was patiently feeding the patient. I was impressed by her patience, kindness and goodness. This is what caring is all about. I know we are quick to complain but slow to praise. May this letter bring some joy and encouragement to all the staff at Eltandia who have been working tirelessly, especially during the Covid times. As a Christian let me convey a special blessing be upon all the staff. God bless all of you.
15 August 2022
We had a party on 14th July, I came with my children and we really enjoyed it. My brother who is here at Eltandia Hall Care Centre really enjoyed it too. So thank you to all the staff they were so friendly.
15 October 2021
The staff are always very friendly and professional. Mum always looks cared for, and the home is clean.
12 October 2021
Good and pleasant is Eltandia Hall Care Home. We have a group of caring staff. Our nurses are excellent and carers are very helpful, always on the go. Let's not forget the cleaners, the home is clean and tidy, always hygienic you can breathe freely. I hope and pray it will remain the same for the benefit of the residents and peace of mind for relatives.