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24 Langley Avenue, Surbiton, KT6 6QW
View Full Details of Hamilton Nursing HomeLatest Reviews for Hamilton Nursing Home
03 March 2025
All the staff, from management down to the carers and housekeeping, have made us very welcome, and nothing is too much trouble. My husband, recently admitted to Hamilton Nursing Home, is very well looked after even though settling in will take time for him, I know that the staff will help him adjust to his new surroundings.
04 February 2025
We visited our friend on the day of their Christmas party, on 20th December 2024. The food, music and atmosphere was just incredible. The staff must have worked their socks off. 20 out of 10 for this home, the staff make us feel so at home every time we come to visit our friend.
04 February 2025
I love it, they are all very kind. I am happy leaving my husband here as he is well looked after. Everybody is lovely, I feel safe him being there. This is the best home for my husband, they keep me informed about everything. I want him to stay here and I would recommend this place.
02 August 2024
My mother had a respite stay at Hamilton House following surgery. Hamilton House is a lovely home and all the staff were fantastic. They made it a very easy process at an extremely stressful time and took really good care of her. She made lots of friends while there and would be happy to return.
24 July 2024
Despite my mother having specific mental problems, she has been made welcome at Hamilton. From the manager down to all the staff I have been impressed with their care and attention to detail. My mother sometimes has been difficult due to her long-term mental illness. All in all Hamilton staff have handled her very well and in general terms, my mother has been a happy resident. Thank you all for looking after my mum.
24 July 2024
Overall I think that Hamilton Nursing Home is of a very high standard. It is well run by the manager and her team and all carers/nurses.
29 May 2024
My mother has been in Hamilton Nursing Home for 4 months now and has settled in nicely. The staff are friendly and caring and always happy to help. My mother has been a little poorly recently and the staff have been very attentive to her needs. The events that are held at the home are fabulous and it's great to see the residents minds stimulated. Overall the home is friendly and welcoming and the staff go above and beyond to care for the residents.
18 January 2024
Our mum has been at Hamilton for 18 months. The care received has been great and Mum seems happy there. Staff are friendly and supportive.
18 January 2024
Our loved one has been in Hamilton for a few years now. We have found the staff friendly and very caring, always happy to explain how the care plan is working and the health of our loved one. She is kept comfortable and looks as well as can be expected.
03 October 2023
The care staff are all lovely, they look after my father so well. Always friendly, in fact all the staff, cleaner, and maintenance man are all really friendly and nothing is too much trouble. The entertainment is brilliant, there is always something being organised. The events people are amazing. The care home is so well run and they always have time to discuss anything. Excellent management, so empathetic.
17 July 2023
Overall this is a good quality care home. It is well managed and generally responsive to the needs of my mother.
11 July 2023
I visit my friend regularly and am always greeted with friendliness by staff. My friend is obviously well cared for and is happy. That is all I ask. The home has a very friendly atmosphere, always welcoming and showing great care for residents. A lovely place to be.
23 May 2023
We were so lucky to find Hamilton at a very dark and sad time for us all after Dad passed away and Mum could no longer look after herself at home. As soon as we visited to see it, the warmth, care and happiness was evident. All the staff were amazing - such attentiveness and professionalism, with real affection for the residents. Lots of activities, outings and fuss for things like birthdays made Hamilton a godsend for the last six months of Mum's amazing life.
30 March 2023
I am very happy with the care my partner gets at Hamilton he is very happy living here and all of the staff are lovely.
27 March 2023
I think my mum is in a lovely place. The staff are brilliant, very friendly and caring. Whenever my mum leaves the home to visit outside, she always wants to come back to Hamilton. I'm very happy my mum is living here.
22 December 2022
Whenever I was at the care home staff are always happy, and helpful to me and all the residents in the home. Activities going on all day and every day. Birthday parties for the residents with a cake for whoever birthday it was. The home was always clean and tidy. The food menu always looked good with changes every day. The staff work very hard at the home but they are always happy and good around the residents. The staff are fantastic.
31 October 2022
The staff at Hamilton are attentive to my father's needs and have developed a good rapport with him; he in turn seems very comfortable with them. They keep me well informed about any significant issues with his care and are always willing to discuss such matters in person or by phone. I find the whole team to be friendly, courteous and genuinely caring. They make every effort to give the home a warm, family like feel, which other visitors to my father have also commented on. Overall, I am very confident that he is being looked after properly, which gives me reassurance as I live some distance away.
27 June 2022
My mother is well looked after and is provided with everything she needs and appreciates the good attention and is happy with her room and surroundings. The staff are always helpful and are able to provide any extra help my mother requests.
27 June 2022
Mum has been at the Hamilton for almost 10 months and I really can't fault the care she has received since she moved in. The manager and staff have always gone above and beyond to meet all her needs and respond to any requests/concerns we have had. They provide a wide range of activities throughout the week which Mum thoroughly enjoys, and the quality and variety of food never ceases to amaze me. They go out of their way to make every resident feel special every day and also ensure they all have a party on their birthday. They even held a summer garden party last weekend too which close family were able to join in and enjoy the wonderful food and entertainment. I know that meant so much to mum. Mum is always very calm when we visit her and the genuine interaction between her and the staff is wonderful and very reassuring. I have nothing but praise for all the staff at the Hamilton and wish to thank them all for the wonderful care they continue to give to our dear mum.
22 March 2022
My uncle is very happy and relaxed here at Hamilton. He's not been here very long yet, but already, he is less anxious and told me, "I like it here (Hamiltion nursing home) it's the best home I've ever had!" That says it all already, except that I would like to thank all the staff for their kindness, welcoming attitudes and dedication to helping residents and their families.
Latest Reviews for Hamilton Nursing Home
03 March 2025
All the staff, from management down to the carers and housekeeping, have made us very welcome, and nothing is too much trouble. My husband, recently admitted to Hamilton Nursing Home, is very well looked after even though settling in will take time for him, I know that the staff will help him adjust to his new surroundings.
04 February 2025
We visited our friend on the day of their Christmas party, on 20th December 2024. The food, music and atmosphere was just incredible. The staff must have worked their socks off. 20 out of 10 for this home, the staff make us feel so at home every time we come to visit our friend.
04 February 2025
I love it, they are all very kind. I am happy leaving my husband here as he is well looked after. Everybody is lovely, I feel safe him being there. This is the best home for my husband, they keep me informed about everything. I want him to stay here and I would recommend this place.
02 August 2024
My mother had a respite stay at Hamilton House following surgery. Hamilton House is a lovely home and all the staff were fantastic. They made it a very easy process at an extremely stressful time and took really good care of her. She made lots of friends while there and would be happy to return.
24 July 2024
Despite my mother having specific mental problems, she has been made welcome at Hamilton. From the manager down to all the staff I have been impressed with their care and attention to detail. My mother sometimes has been difficult due to her long-term mental illness. All in all Hamilton staff have handled her very well and in general terms, my mother has been a happy resident. Thank you all for looking after my mum.
24 July 2024
Overall I think that Hamilton Nursing Home is of a very high standard. It is well run by the manager and her team and all carers/nurses.
29 May 2024
My mother has been in Hamilton Nursing Home for 4 months now and has settled in nicely. The staff are friendly and caring and always happy to help. My mother has been a little poorly recently and the staff have been very attentive to her needs. The events that are held at the home are fabulous and it's great to see the residents minds stimulated. Overall the home is friendly and welcoming and the staff go above and beyond to care for the residents.
18 January 2024
Our mum has been at Hamilton for 18 months. The care received has been great and Mum seems happy there. Staff are friendly and supportive.
18 January 2024
Our loved one has been in Hamilton for a few years now. We have found the staff friendly and very caring, always happy to explain how the care plan is working and the health of our loved one. She is kept comfortable and looks as well as can be expected.
03 October 2023
The care staff are all lovely, they look after my father so well. Always friendly, in fact all the staff, cleaner, and maintenance man are all really friendly and nothing is too much trouble. The entertainment is brilliant, there is always something being organised. The events people are amazing. The care home is so well run and they always have time to discuss anything. Excellent management, so empathetic.
17 July 2023
Overall this is a good quality care home. It is well managed and generally responsive to the needs of my mother.
11 July 2023
I visit my friend regularly and am always greeted with friendliness by staff. My friend is obviously well cared for and is happy. That is all I ask. The home has a very friendly atmosphere, always welcoming and showing great care for residents. A lovely place to be.
23 May 2023
We were so lucky to find Hamilton at a very dark and sad time for us all after Dad passed away and Mum could no longer look after herself at home. As soon as we visited to see it, the warmth, care and happiness was evident. All the staff were amazing - such attentiveness and professionalism, with real affection for the residents. Lots of activities, outings and fuss for things like birthdays made Hamilton a godsend for the last six months of Mum's amazing life.
30 March 2023
I am very happy with the care my partner gets at Hamilton he is very happy living here and all of the staff are lovely.
27 March 2023
I think my mum is in a lovely place. The staff are brilliant, very friendly and caring. Whenever my mum leaves the home to visit outside, she always wants to come back to Hamilton. I'm very happy my mum is living here.
22 December 2022
Whenever I was at the care home staff are always happy, and helpful to me and all the residents in the home. Activities going on all day and every day. Birthday parties for the residents with a cake for whoever birthday it was. The home was always clean and tidy. The food menu always looked good with changes every day. The staff work very hard at the home but they are always happy and good around the residents. The staff are fantastic.
31 October 2022
The staff at Hamilton are attentive to my father's needs and have developed a good rapport with him; he in turn seems very comfortable with them. They keep me well informed about any significant issues with his care and are always willing to discuss such matters in person or by phone. I find the whole team to be friendly, courteous and genuinely caring. They make every effort to give the home a warm, family like feel, which other visitors to my father have also commented on. Overall, I am very confident that he is being looked after properly, which gives me reassurance as I live some distance away.
27 June 2022
My mother is well looked after and is provided with everything she needs and appreciates the good attention and is happy with her room and surroundings. The staff are always helpful and are able to provide any extra help my mother requests.
27 June 2022
Mum has been at the Hamilton for almost 10 months and I really can't fault the care she has received since she moved in. The manager and staff have always gone above and beyond to meet all her needs and respond to any requests/concerns we have had. They provide a wide range of activities throughout the week which Mum thoroughly enjoys, and the quality and variety of food never ceases to amaze me. They go out of their way to make every resident feel special every day and also ensure they all have a party on their birthday. They even held a summer garden party last weekend too which close family were able to join in and enjoy the wonderful food and entertainment. I know that meant so much to mum. Mum is always very calm when we visit her and the genuine interaction between her and the staff is wonderful and very reassuring. I have nothing but praise for all the staff at the Hamilton and wish to thank them all for the wonderful care they continue to give to our dear mum.
22 March 2022
My uncle is very happy and relaxed here at Hamilton. He's not been here very long yet, but already, he is less anxious and told me, "I like it here (Hamiltion nursing home) it's the best home I've ever had!" That says it all already, except that I would like to thank all the staff for their kindness, welcoming attitudes and dedication to helping residents and their families.