Submit a Review for Romford Grange Care Home
144 Collier Row Lane, Romford, RM5 3DU
View Full Details of Romford Grange Care HomeLatest Reviews for Romford Grange Care Home
01 November 2024
Over the many years my mother has had dementia and Alzheimer's disease I have always been reluctant to have her cared for in a care home. However after 9 years of her illness I was introduced to Romford Grange Care Home and was surprisingly impressed with the genuine care and support offered to their patients. I then decided to have Mum move in and have been very pleased with the level of care Mum has been given. The head manager is amazing and has always gone the extra to give my mum the most caring experience any thoughts I have are easily addressed to her where she acts on them immediately. The care team are all lovely especially one staff member in particular who is an amazing carer and chef she always makes the best Asian cuisine dishes to please my mum and always keeps me up to date. Some others such in particular all do a great job and Mum is happy here.
29 January 2024
We highly recommend Romford Grange Care Home. Our mum has been given great care, lots of love and support. The staff are lovely, they go above and beyond for all residents to make them comfortable and feel included. The food is outstanding and they have lots of fun activities and entertainment through out the week. As a family, we have complete peace of mind that all of our mum's needs are met.
29 January 2024
My lovely lady is well looked after and always happy. Staff are kind, considerate of her needs and sit with her to chat. She enjoys the food very much. Staff here are happy to discuss anything and always ready to help us if we need anything.
07 September 2023
We are happy with how our Grandmother is cared for. We have built good relations with staff who care for her and are given honest feedback when asking about her. We are kept up to date and contacted if she needs us or something is wrong. Recently new activity coordinator has joined the home and brought great activities and opportunities for residents to be involved. Outside companies are provided such as hairdressing, chiropodist, singers and entertainers to make every day different. A nice variety of food is always on offer for the residents to try and eat and recently more outings have been organised to provide more normality for them which is amazing for those who rarely see visitors! The home is always being cleaned when we are visiting. Further development in the home has been noticed with freshly painted and planted garden area. It is lovely for us to bring our dogs in to visit too, as the residents love to pet them and Nan loves to groom, cuddle and feed them. Thank you to all!
07 September 2023
I love the way my mum I been looked after in this care home, the staff are always so helpful and always smiling. My mum is so happy in the home. The manager is a great manager always ready to talk about anything, Mum and myself, love the food. Thank you for the lovely staff and the care you have for my mum.
16 August 2023
This care home has surprised me in that my sister has made a marked improvement since she joined about nine months ago. She is much happier, and so am I. The staff responds to requests for attention to any concerns I may have (although these were few). There is a friendly and helpful vibe about the place.
07 July 2023
My mum has been at the Romford Grange since February 2023 and we have found all the staff very caring and loving towards our mum. She has good and bad days, but the staff now know her mood swings and speak to her with kindness. The nursing staff are always available if we have concerns, as well as the manager. We feel happy that she has all the care she now needs at Romford Grange.
15 March 2023
I have been living at Romford Grange for just over three years now and I really enjoy living here, all the staff from management, activities, carers, kitchen and domestic are all very helpful and friendly. I enjoy the variety of activities that are on a daily basis and enjoy when entertainment comes in as well, the home has a great atmosphere all around and I've made some nice friends from other residents and staff while I've been living here, it's an all round lovely place to live.
20 February 2023
I enjoyed my stay - food was good.
20 February 2023
I'd love to live at Romford Grange Care Home again. As soon as I (we) arrived here we lost a couple of recorded items, e.g. diary and a five-year-old telephone notebook. I wish I could get them back.
16 December 2022
I have to say my mum has never been happier than she has since she came here 5 years ago. The staff are so good with mum they treat her like their own which I couldn't ask for anything else. It's the best decision we made albeit a hard one, but mums so happy she has friends in there they all sit in the lounge singing, nattering and having a lovely time. My confidence in staff and knowing my mum is safe and happy means the world to me. I can not fault this home. Always a lovely welcome when you walk in and always have a laugh with staff and residents.
21 August 2022
The kindness that the staff have shown towards my nanny is 1st class. I can not find the words to express how grateful I am. Nanny is so well looked after and cared for. The Manager is amazing and nothing is too much trouble for her. She goes above and beyond. She is there for us as a family day and night. Would highly recommend Romford Grange Care Home.
30 June 2022
The care here is very good. the staff are very helpful and caring. The meals and activities are also very good. The sleeping conditions are very comfortable.
21 September 2021
I was very happy with the service given from the care staff, manager, nurses to the choice of food. Her appearance was always looking clean - hair, fingernails and bedding. She was always treated with dignity.
08 April 2021
I was extremely pleased with the care providers on this day. Very pleasant, greeting me politely and well mannered. Have met the area manager and it is very clear what role she is playing at the home before a manager has taken the full-time position. My wife seems relaxed but not talking. The room was very clean as I expected.
27 January 2021
My dad was at the care home for two months, during the pandemic (covid19), which was really hard as there were restrictions, but all the staff there made it as easy as they could for the family to visits, sitting outside wearing face masks. Our family cannot thank all staff there enough. They were very supportive and warm, right up to my dad's last few days. Sadly, we lost him on October 3rd 2020. Thank you so much for all that you did.
10 December 2020
I would highly recommend Romford Grange Care Home. My mother has been here for 7 years and 5 months. Her care has been exemplary from all of the staff and management. Everyone loves my Mum and she responds to the carers, activity persons and management, also the nurses, even with her dementia. My Mum is totally reliant on their care for everything. Well done everyone.
08 December 2020
Amazing, supporting staff. Dad had a short stay, but he was well cared for, as were we.
28 October 2020
All of the staff are fantastic, nothing is too much trouble for them. They have made us feel welcome. I couldn't recommend them more. Thank you
28 October 2020
Mum has received great care and always looks extremely well looked after when I visit.
Latest Reviews for Romford Grange Care Home
01 November 2024
Over the many years my mother has had dementia and Alzheimer's disease I have always been reluctant to have her cared for in a care home. However after 9 years of her illness I was introduced to Romford Grange Care Home and was surprisingly impressed with the genuine care and support offered to their patients. I then decided to have Mum move in and have been very pleased with the level of care Mum has been given. The head manager is amazing and has always gone the extra to give my mum the most caring experience any thoughts I have are easily addressed to her where she acts on them immediately. The care team are all lovely especially one staff member in particular who is an amazing carer and chef she always makes the best Asian cuisine dishes to please my mum and always keeps me up to date. Some others such in particular all do a great job and Mum is happy here.
29 January 2024
We highly recommend Romford Grange Care Home. Our mum has been given great care, lots of love and support. The staff are lovely, they go above and beyond for all residents to make them comfortable and feel included. The food is outstanding and they have lots of fun activities and entertainment through out the week. As a family, we have complete peace of mind that all of our mum's needs are met.
29 January 2024
My lovely lady is well looked after and always happy. Staff are kind, considerate of her needs and sit with her to chat. She enjoys the food very much. Staff here are happy to discuss anything and always ready to help us if we need anything.
07 September 2023
We are happy with how our Grandmother is cared for. We have built good relations with staff who care for her and are given honest feedback when asking about her. We are kept up to date and contacted if she needs us or something is wrong. Recently new activity coordinator has joined the home and brought great activities and opportunities for residents to be involved. Outside companies are provided such as hairdressing, chiropodist, singers and entertainers to make every day different. A nice variety of food is always on offer for the residents to try and eat and recently more outings have been organised to provide more normality for them which is amazing for those who rarely see visitors! The home is always being cleaned when we are visiting. Further development in the home has been noticed with freshly painted and planted garden area. It is lovely for us to bring our dogs in to visit too, as the residents love to pet them and Nan loves to groom, cuddle and feed them. Thank you to all!
07 September 2023
I love the way my mum I been looked after in this care home, the staff are always so helpful and always smiling. My mum is so happy in the home. The manager is a great manager always ready to talk about anything, Mum and myself, love the food. Thank you for the lovely staff and the care you have for my mum.
16 August 2023
This care home has surprised me in that my sister has made a marked improvement since she joined about nine months ago. She is much happier, and so am I. The staff responds to requests for attention to any concerns I may have (although these were few). There is a friendly and helpful vibe about the place.
07 July 2023
My mum has been at the Romford Grange since February 2023 and we have found all the staff very caring and loving towards our mum. She has good and bad days, but the staff now know her mood swings and speak to her with kindness. The nursing staff are always available if we have concerns, as well as the manager. We feel happy that she has all the care she now needs at Romford Grange.
15 March 2023
I have been living at Romford Grange for just over three years now and I really enjoy living here, all the staff from management, activities, carers, kitchen and domestic are all very helpful and friendly. I enjoy the variety of activities that are on a daily basis and enjoy when entertainment comes in as well, the home has a great atmosphere all around and I've made some nice friends from other residents and staff while I've been living here, it's an all round lovely place to live.
20 February 2023
I enjoyed my stay - food was good.
20 February 2023
I'd love to live at Romford Grange Care Home again. As soon as I (we) arrived here we lost a couple of recorded items, e.g. diary and a five-year-old telephone notebook. I wish I could get them back.
16 December 2022
I have to say my mum has never been happier than she has since she came here 5 years ago. The staff are so good with mum they treat her like their own which I couldn't ask for anything else. It's the best decision we made albeit a hard one, but mums so happy she has friends in there they all sit in the lounge singing, nattering and having a lovely time. My confidence in staff and knowing my mum is safe and happy means the world to me. I can not fault this home. Always a lovely welcome when you walk in and always have a laugh with staff and residents.
21 August 2022
The kindness that the staff have shown towards my nanny is 1st class. I can not find the words to express how grateful I am. Nanny is so well looked after and cared for. The Manager is amazing and nothing is too much trouble for her. She goes above and beyond. She is there for us as a family day and night. Would highly recommend Romford Grange Care Home.
30 June 2022
The care here is very good. the staff are very helpful and caring. The meals and activities are also very good. The sleeping conditions are very comfortable.
21 September 2021
I was very happy with the service given from the care staff, manager, nurses to the choice of food. Her appearance was always looking clean - hair, fingernails and bedding. She was always treated with dignity.
08 April 2021
I was extremely pleased with the care providers on this day. Very pleasant, greeting me politely and well mannered. Have met the area manager and it is very clear what role she is playing at the home before a manager has taken the full-time position. My wife seems relaxed but not talking. The room was very clean as I expected.
27 January 2021
My dad was at the care home for two months, during the pandemic (covid19), which was really hard as there were restrictions, but all the staff there made it as easy as they could for the family to visits, sitting outside wearing face masks. Our family cannot thank all staff there enough. They were very supportive and warm, right up to my dad's last few days. Sadly, we lost him on October 3rd 2020. Thank you so much for all that you did.
10 December 2020
I would highly recommend Romford Grange Care Home. My mother has been here for 7 years and 5 months. Her care has been exemplary from all of the staff and management. Everyone loves my Mum and she responds to the carers, activity persons and management, also the nurses, even with her dementia. My Mum is totally reliant on their care for everything. Well done everyone.
08 December 2020
Amazing, supporting staff. Dad had a short stay, but he was well cared for, as were we.
28 October 2020
All of the staff are fantastic, nothing is too much trouble for them. They have made us feel welcome. I couldn't recommend them more. Thank you
28 October 2020
Mum has received great care and always looks extremely well looked after when I visit.