Submit a Review for Seabrooke Manor Care Home
Lavender Place, Ilford, IG1 2BJ
View Full Details of Seabrooke Manor Care HomeLatest Reviews for Seabrooke Manor Care Home
18 October 2023
My mum was a resident of Seabrooke Manor for about 5 months all of the lovely people who looked after her did so with professionalism care and dignity, she was often in pain and they helped her as best they could I am very grateful for the care they gave her and would definitely recommend this care home to other people. Many thanks, everybody.
13 July 2022
My brother was at Seabrooke Manor Care home for over six years. He sadly passed away in March 2022. During lockdown, his health started to deteriorate, but the staff played a vital role in caring for him. I have so many good memories of his time at the home, especially his birthdays and events held where staff joined in the entertainment. I also have lovely pictures taken by the staff of the activities he enjoyed and the fun he had. I would like to thank the manager of Belgae House and her professional team for their committed dedication in looking after him. These professionals are an asset to the home and must be recognised for their duty of care. It is so comforting to know the care my brother received was second to none. He was so loved by all of them.
10 May 2022
My mother has been a resident at Seabrooke Manor Care home for over a year. Her care, particularly under such difficult circumstances, has been exemplary. The staff, though incredibly busy, are doing a job that many of us would find impossible, also remain cheerful, creating a lovely and calming atmosphere. I'm hugely impressed. I'm happy with the care. The home is clean, and the staff are very respectful and friendly. During the pandemic, all Covid protocols were in place, and everyone was tested before entering the building. They're doing their best with everything that's going on through the pandemic and Covid, however, that doesn't stop them from supporting and getting their jobs done. Well done. I would like to thank the staff and management once more.
06 May 2022
My father has been in Seabrooke Manor for the past two and a half years. My husband and I are regular visitors, going at least four times a week, every week. We have always found Dad spotlessly clean, also, bed linen is changed each day, and the room is cleaned daily. All the staff are excellent and take the time to listen to us. Therefore, I have no complaints and am glad we chose Seabrooke Manor for Dad.
03 May 2022
My mum is a resident on Belgae Unit and always finds her carers to be very helpful and friendly. She celebrated her 97th birthday recently and her carers made a huge effort to decorate her room as well as baking a lovely cake. I find the Belgae staff to be very professional and courteous whenever I talk to them. Her care is of a very high standard and I am always kept up to date with any appointments she needs to attend and any changes in medication, etc. I have always been impressed with the dignity shown to Mum. Many thanks to the manager and her team. I can not thank them enough!
21 April 2022
It was extremely pleasant here at Seabrook Manor Care Home for both Dad and the family. The staff on Norman House were pleasant, always available when needed. Some of the staff were shining stars.
20 April 2022
Staff are fantastic. My mother always receives great care. Every time I go, I'm made to feel very welcome.
19 April 2022
My mother was a resident at Seabrooke Manor for approximately 3-years, and in that time, she was cared for and loved by the staff, past and present, who were and are always cheerful and polite. I was kept fully informed of her wellbeing, and any questions I had, were always addressed promptly and politely. During the height of the Covid pandemic, strict routines and protocols were always observed, and when visits were once again allowed, the degree of safeguarding was never relaxed. I was always welcomed with a smile by all the staff when I would call to visit Mum, and I send my appreciation and grateful thanks for the service and care they provided. My best wishes and regards to everyone at Seabrooke.
14 April 2022
My family, eg brother and sister-in-law and I are very happy with the care given to my sister. We hadn't seen her for 2-years pre-Covid. She looks really well and happy.
21 December 2021
My mother came to Seabrooke Manor from the hospital for end of life care following a stroke as well as dementia. The staff of Roman House showed unfailing kindness, respect and sensitivity towards both her and myself. I will be forever grateful that they made her passing easier for both of us.
09 July 2021
The staff and management are very kind and caring, and nothing is too much trouble for the residents. I would be happy to recommend this home to future residents and their relatives.
19 April 2021
Moving north, we were separated by the distance from visiting my two elderly female cousins. It was worrying when both needed care as we could not inspect new surroundings. From the moment of admission, the evident concern for their welfare shown by the unit manager and her staff was very reassuring; every effort was made to facilitate our telephone contact with them. We have been happy they were well cared for. Any health concerns were referred for prompt medical attention; they seemed to thrive and enjoyed their food. With Covid causing further isolation from elderly friends who may have wished to visit, the staff became their surrogate family, the warmth, concern, humour and compassionate care are given to the sisters have been obvious to us. When the elder sister died, the younger has been supported by them very sensitively. As we ourselves age, we appreciate how important and precious those attributes are in those caring for us and wish to record our grateful thanks.
12 April 2021
Thank you for the wonderful care and dignity you provided for our mum in her final days. It is a great comfort to know that she was being cared for so well.
09 April 2021
I can't thank the manager and her team enough for their kindness and care looking after my dad. Especially, keeping him safe and well in the times of Covid. It has been so hard not to be able to visit, but it has helped so much to see Dad's Zoom party! The carers are brilliant. Thank you so much.
08 April 2021
My mother is always happy; every care is taken to ensure she’s happy, and the family are updated on how she is keeping during the lockdown. I have been to visit her, the precautions put in place are of a very high standard.
17 March 2021
Cannot fault the staff in Norman House, caring, attentive and put the residents needs first. My only complaint is the delay in setting up a safe environment for visitors to see their loved ones.
04 March 2021
I am so pleased that my husband is at Seabrooke Manor Care Home. The home is so nice, and all the staff are so amazing, always ready to help and assist with anything I need help with. Rooms are very clean and to a very high standard. Management is great, so patient. Overall, Seabrook Manor is excellent.
29 January 2021
My aunt has been so well looked after in Belgae House. The team are second to none. l am sure without the care and attention that this home gives, she would not have reached her 100th birthday! Before Covid-19, I visited three times a week, and I always saw the same excellent standard of care, thank you, to you and your team, please carry on the same wonderful care. l cannot thank you enough for giving my aunty the care and dignity she deserves!
19 November 2020
My mother came to Seabrooke, at the beginning of October 2020; their care is outstanding. Communication with the family is excellent. All the staff are so compassionate and caring. All the staff are so friendly. It is a wonderful nursing home.
05 October 2020
I cannot recommend Saxon Unit, Seabrooke Manor, more highly! The head of Saxon Unit at Seabrooke Manor and her team have been more than I could have ever have hoped for. My mum has been with the unit for over four years and initially her going into care due to her dementia was heart-breaking for me, as I worried who would be able to take care of her the way I would want. I got that and more! The care is second to none and I have total peace of mind, which is priceless. These wonderful special people are my saviour. They work so hard and without them I would be constantly worried, I am forever in their debt. My mum can be hard work at times and they all deal with it with pure professionalism. It's a 10 out of 10 every time for me! Thanks guys!!
Latest Reviews for Seabrooke Manor Care Home
18 October 2023
My mum was a resident of Seabrooke Manor for about 5 months all of the lovely people who looked after her did so with professionalism care and dignity, she was often in pain and they helped her as best they could I am very grateful for the care they gave her and would definitely recommend this care home to other people. Many thanks, everybody.
13 July 2022
My brother was at Seabrooke Manor Care home for over six years. He sadly passed away in March 2022. During lockdown, his health started to deteriorate, but the staff played a vital role in caring for him. I have so many good memories of his time at the home, especially his birthdays and events held where staff joined in the entertainment. I also have lovely pictures taken by the staff of the activities he enjoyed and the fun he had. I would like to thank the manager of Belgae House and her professional team for their committed dedication in looking after him. These professionals are an asset to the home and must be recognised for their duty of care. It is so comforting to know the care my brother received was second to none. He was so loved by all of them.
10 May 2022
My mother has been a resident at Seabrooke Manor Care home for over a year. Her care, particularly under such difficult circumstances, has been exemplary. The staff, though incredibly busy, are doing a job that many of us would find impossible, also remain cheerful, creating a lovely and calming atmosphere. I'm hugely impressed. I'm happy with the care. The home is clean, and the staff are very respectful and friendly. During the pandemic, all Covid protocols were in place, and everyone was tested before entering the building. They're doing their best with everything that's going on through the pandemic and Covid, however, that doesn't stop them from supporting and getting their jobs done. Well done. I would like to thank the staff and management once more.
06 May 2022
My father has been in Seabrooke Manor for the past two and a half years. My husband and I are regular visitors, going at least four times a week, every week. We have always found Dad spotlessly clean, also, bed linen is changed each day, and the room is cleaned daily. All the staff are excellent and take the time to listen to us. Therefore, I have no complaints and am glad we chose Seabrooke Manor for Dad.
03 May 2022
My mum is a resident on Belgae Unit and always finds her carers to be very helpful and friendly. She celebrated her 97th birthday recently and her carers made a huge effort to decorate her room as well as baking a lovely cake. I find the Belgae staff to be very professional and courteous whenever I talk to them. Her care is of a very high standard and I am always kept up to date with any appointments she needs to attend and any changes in medication, etc. I have always been impressed with the dignity shown to Mum. Many thanks to the manager and her team. I can not thank them enough!
21 April 2022
It was extremely pleasant here at Seabrook Manor Care Home for both Dad and the family. The staff on Norman House were pleasant, always available when needed. Some of the staff were shining stars.
20 April 2022
Staff are fantastic. My mother always receives great care. Every time I go, I'm made to feel very welcome.
19 April 2022
My mother was a resident at Seabrooke Manor for approximately 3-years, and in that time, she was cared for and loved by the staff, past and present, who were and are always cheerful and polite. I was kept fully informed of her wellbeing, and any questions I had, were always addressed promptly and politely. During the height of the Covid pandemic, strict routines and protocols were always observed, and when visits were once again allowed, the degree of safeguarding was never relaxed. I was always welcomed with a smile by all the staff when I would call to visit Mum, and I send my appreciation and grateful thanks for the service and care they provided. My best wishes and regards to everyone at Seabrooke.
14 April 2022
My family, eg brother and sister-in-law and I are very happy with the care given to my sister. We hadn't seen her for 2-years pre-Covid. She looks really well and happy.
21 December 2021
My mother came to Seabrooke Manor from the hospital for end of life care following a stroke as well as dementia. The staff of Roman House showed unfailing kindness, respect and sensitivity towards both her and myself. I will be forever grateful that they made her passing easier for both of us.
09 July 2021
The staff and management are very kind and caring, and nothing is too much trouble for the residents. I would be happy to recommend this home to future residents and their relatives.
19 April 2021
Moving north, we were separated by the distance from visiting my two elderly female cousins. It was worrying when both needed care as we could not inspect new surroundings. From the moment of admission, the evident concern for their welfare shown by the unit manager and her staff was very reassuring; every effort was made to facilitate our telephone contact with them. We have been happy they were well cared for. Any health concerns were referred for prompt medical attention; they seemed to thrive and enjoyed their food. With Covid causing further isolation from elderly friends who may have wished to visit, the staff became their surrogate family, the warmth, concern, humour and compassionate care are given to the sisters have been obvious to us. When the elder sister died, the younger has been supported by them very sensitively. As we ourselves age, we appreciate how important and precious those attributes are in those caring for us and wish to record our grateful thanks.
12 April 2021
Thank you for the wonderful care and dignity you provided for our mum in her final days. It is a great comfort to know that she was being cared for so well.
09 April 2021
I can't thank the manager and her team enough for their kindness and care looking after my dad. Especially, keeping him safe and well in the times of Covid. It has been so hard not to be able to visit, but it has helped so much to see Dad's Zoom party! The carers are brilliant. Thank you so much.
08 April 2021
My mother is always happy; every care is taken to ensure she’s happy, and the family are updated on how she is keeping during the lockdown. I have been to visit her, the precautions put in place are of a very high standard.
17 March 2021
Cannot fault the staff in Norman House, caring, attentive and put the residents needs first. My only complaint is the delay in setting up a safe environment for visitors to see their loved ones.
04 March 2021
I am so pleased that my husband is at Seabrooke Manor Care Home. The home is so nice, and all the staff are so amazing, always ready to help and assist with anything I need help with. Rooms are very clean and to a very high standard. Management is great, so patient. Overall, Seabrook Manor is excellent.
29 January 2021
My aunt has been so well looked after in Belgae House. The team are second to none. l am sure without the care and attention that this home gives, she would not have reached her 100th birthday! Before Covid-19, I visited three times a week, and I always saw the same excellent standard of care, thank you, to you and your team, please carry on the same wonderful care. l cannot thank you enough for giving my aunty the care and dignity she deserves!
19 November 2020
My mother came to Seabrooke, at the beginning of October 2020; their care is outstanding. Communication with the family is excellent. All the staff are so compassionate and caring. All the staff are so friendly. It is a wonderful nursing home.
05 October 2020
I cannot recommend Saxon Unit, Seabrooke Manor, more highly! The head of Saxon Unit at Seabrooke Manor and her team have been more than I could have ever have hoped for. My mum has been with the unit for over four years and initially her going into care due to her dementia was heart-breaking for me, as I worried who would be able to take care of her the way I would want. I got that and more! The care is second to none and I have total peace of mind, which is priceless. These wonderful special people are my saviour. They work so hard and without them I would be constantly worried, I am forever in their debt. My mum can be hard work at times and they all deal with it with pure professionalism. It's a 10 out of 10 every time for me! Thanks guys!!