Submit a Review for Summerdale Court Care Home
73 Butchers Road, Newham, London, E16 1PH
View Full Details of Summerdale Court Care HomeLatest Reviews for Summerdale Court Care Home
09 January 2024
The resident is very vulnerable, not able to ring for assistance. Not able to eat or swallow properly or speak. Since their return from the hospital, mouth care has been good and regular. However, care staff knowing the vulnerability of the resident are not checking on her personal hygiene even when informed of soiling by relatives. We feel she needs to be observed on a regular basis (every 1 to 2 hours). The family feel that they should have had access to some daily notes on progress. We had to request an update.
15 December 2023
Summerdale Court Care Home is very hospitable for the care of family and loved ones. I really do appreciate the service that is provided to my partner. The staff and management are very professional, respectful and supportive to myself and my partner. My partner's health has improved since is here in the care of Summerdale Court Care Home's team.
12 December 2023
Overall we have had a pleasant experience in the home so far. The staff have been lovely and helpful and have exceeded our expectations. Prior to entering the home, we had doubts about the level of care and safety that would be provided, however, we were proven wrong once entering the home and we are very satisfied with the care and facilities here.
02 August 2023
Lovely and clean, great atmosphere. Everybody is so friendly - like home-from-home.
02 August 2023
The place is like on big happy family. Treat everyone (visitors) with compassion and dignity. The activities are outstanding. You feel the caring, loving stimulation as soon as you walk through reception.
02 March 2023
Mum moved to Summerdale Court in March 2022. There were teething problems initially due to the change of ownership. The care home has improved, and there are improvements currently going on, but I am happy with the service and care my mother receives. The entertainment is brilliant for the residents. Looking forward to the new year for Mum.
01 March 2023
At this present moment in time, we are pleased with the care that my sister is receiving in the care home. Carers and cleanliness are good (could do with more staff). Communication could be a bit better.
30 November 2021
Clean environment. The staff are friendly and helpful. It's a very peaceful and relaxed environment.
30 November 2021
I find it very acceptable at this moment in time.
15 September 2021
Summerdale Court Care Home is a warm, welcoming and friendly environment with a team of hardworking, helpful and happy staff, always smiling. An exceptional, absolute superlative nursing home! Mannery and smart management approach, high standards of cleanliness. A turkey hidden gem for the elderly in the area.
11 August 2021
My cousin moved here three weeks ago, and he has settled in very well. He really likes it here and says that he is very happy here. The staff are very polite and treat him with respect and dignity. I have also noticed the above while I visit weekly.
15 July 2021
Extremely friend, approachable staff and a very clean, pleasant environment.
29 June 2021
From day one, I was given a five-grade welcome as a five-star hotel and my family. The management, the carers, nurses; I've been treated with respect from the kitchen to domestic.
03 June 2021
Very clean environment. Staff very friendly, approachable and helpful. Activities sound great fun.
18 May 2021
My mother always tells me she is very well looked after and seems happy.
18 May 2021
Kind, caring and very welcoming.
18 May 2021
Staff remain very supportive and caring. I am very happy my sister is in a caring and comfortable environment.
28 April 2021
From the moment you arrive, there is a warm welcome from the reception/admin staff. I feel reassured that my mother-in-law is safe and being cared for to a high degree. Talking to staff, it is clear they all have the highest respect for an excellent manager. The activities staff do a great job to keep the residents entertained. Thank you all for your hard work and commitment.
27 April 2021
Pleasant visits after a long time away due to Covid restrictions. Aunty was clean and fresh. Looking well, and I was so happy to be able to hold her hand. It means so much to have contact visits.
26 April 2021
First time of visiting, all good so far.
Latest Reviews for Summerdale Court Care Home
09 January 2024
The resident is very vulnerable, not able to ring for assistance. Not able to eat or swallow properly or speak. Since their return from the hospital, mouth care has been good and regular. However, care staff knowing the vulnerability of the resident are not checking on her personal hygiene even when informed of soiling by relatives. We feel she needs to be observed on a regular basis (every 1 to 2 hours). The family feel that they should have had access to some daily notes on progress. We had to request an update.
15 December 2023
Summerdale Court Care Home is very hospitable for the care of family and loved ones. I really do appreciate the service that is provided to my partner. The staff and management are very professional, respectful and supportive to myself and my partner. My partner's health has improved since is here in the care of Summerdale Court Care Home's team.
12 December 2023
Overall we have had a pleasant experience in the home so far. The staff have been lovely and helpful and have exceeded our expectations. Prior to entering the home, we had doubts about the level of care and safety that would be provided, however, we were proven wrong once entering the home and we are very satisfied with the care and facilities here.
02 August 2023
Lovely and clean, great atmosphere. Everybody is so friendly - like home-from-home.
02 August 2023
The place is like on big happy family. Treat everyone (visitors) with compassion and dignity. The activities are outstanding. You feel the caring, loving stimulation as soon as you walk through reception.
02 March 2023
Mum moved to Summerdale Court in March 2022. There were teething problems initially due to the change of ownership. The care home has improved, and there are improvements currently going on, but I am happy with the service and care my mother receives. The entertainment is brilliant for the residents. Looking forward to the new year for Mum.
01 March 2023
At this present moment in time, we are pleased with the care that my sister is receiving in the care home. Carers and cleanliness are good (could do with more staff). Communication could be a bit better.
30 November 2021
Clean environment. The staff are friendly and helpful. It's a very peaceful and relaxed environment.
30 November 2021
I find it very acceptable at this moment in time.
15 September 2021
Summerdale Court Care Home is a warm, welcoming and friendly environment with a team of hardworking, helpful and happy staff, always smiling. An exceptional, absolute superlative nursing home! Mannery and smart management approach, high standards of cleanliness. A turkey hidden gem for the elderly in the area.
11 August 2021
My cousin moved here three weeks ago, and he has settled in very well. He really likes it here and says that he is very happy here. The staff are very polite and treat him with respect and dignity. I have also noticed the above while I visit weekly.
15 July 2021
Extremely friend, approachable staff and a very clean, pleasant environment.
29 June 2021
From day one, I was given a five-grade welcome as a five-star hotel and my family. The management, the carers, nurses; I've been treated with respect from the kitchen to domestic.
03 June 2021
Very clean environment. Staff very friendly, approachable and helpful. Activities sound great fun.
18 May 2021
My mother always tells me she is very well looked after and seems happy.
18 May 2021
Kind, caring and very welcoming.
18 May 2021
Staff remain very supportive and caring. I am very happy my sister is in a caring and comfortable environment.
28 April 2021
From the moment you arrive, there is a warm welcome from the reception/admin staff. I feel reassured that my mother-in-law is safe and being cared for to a high degree. Talking to staff, it is clear they all have the highest respect for an excellent manager. The activities staff do a great job to keep the residents entertained. Thank you all for your hard work and commitment.
27 April 2021
Pleasant visits after a long time away due to Covid restrictions. Aunty was clean and fresh. Looking well, and I was so happy to be able to hold her hand. It means so much to have contact visits.
26 April 2021
First time of visiting, all good so far.