Submit a Review for Purley Gardens Care Home - Avery Collection
21-27 Russell Hill Road, Purley, CR8 2LF
View Full Details of Purley Gardens Care Home - Avery CollectionLatest Reviews for Purley Gardens Care Home - Avery Collection
14 March 2025
My mother had a short respite stay at Purley Gardens following a period in hospital. The care provided by all the staff at Purley Gardens was excellent and the improvement in my mother's overall health and well being was clear to see. I had peace of mind knowing that my mother was safe and was receiving all the care that she needed. Thank you Purley Gardens.
23 January 2025
My aunt was very well looked after in her final years and days by staff who were very caring and kind. I always had peace of mind that she was in safe hands. The staff always kept me updated on everything that was happening.
23 January 2025
I feel I have been well cared for and looked after. They have got me from bed bound to walking carefully and regularly social independence.
23 January 2025
The home has the 'wow factor', the staff are amazing, my ex-wife has settled in so well and her condition has improved. The family hope that you are pleased too. We wish you all a happy New Year and the home prospers, as it deserves to. Again, a big thank you to all the staff.
27 November 2024
Mum's first stay and for respite. All staff very welcoming to both Mum and family, whenever you visited. Communal areas are bright, room just decorated, spotlessly clean. The staff are very caring, nothing is too much trouble. Food very nice but not to Mum's liking, who is very fussy and a traditionalist. Good range of activities, was even taken out in the minibus. Mum would never choose to go to a nursing home but on leaving she said she would be happy to go back when necessary.
07 November 2024
Staying 10 years must be self-explanatory.
30 October 2024
Mum moved into Purley Gardens from hospital after a spell in a ward, due to her dementia progressed. The staff at Purley Gardens were very welcoming and kind and very patient with Mum. She has settled and has made friends. She enjoys the garden and walking her little dog. Kindness and compassion are the key! Well done everyone at Purley Gardens.
09 October 2024
Leaving hospital after major surgery (of 23 days) was very happy with the secure "upmarket" atmosphere of Purley Gardens. At first, I needed the security and privacy of my new room, but as I improved I really enjoyed the spacious dining room with the dedicated service of the staff serving the meals. I was also impressed by how everyone was greeted by name and with a smile. Really refreshing! Very sorry to leave to return to my own home but I know where I would go to relax now!
02 October 2024
My wife received a post-operation (22 days in hospital) in Purley Gardens Home. The care and attention she received was excellent and put her back on her feet. She ate well, regained confidence, and was well cared for. The facilities are excellent and equal the staff!
17 September 2024
My mother had a lovely respite stay at Purley Gardens, where everyone was welcoming, friendly, helpful and caring. The newly refurbished accommodation was clean, bright and tidy. The food was excellent and with plenty of choice for all meals of the day.
22 August 2024
I make weekly visits to my friend, who has resided with you for approximately two years. Whenever I and my husband visit we are impressed by the friendly feel of the place, it is like entering a very nice hotel! Our friend is well cared for and happy, I often feel that I'd like to move in myself! The dining room always looks so attractive and I gather that the food is excellent.
08 August 2024
My husband has settled well into Purley Gardens and is very well cared for. The staff are lovely and cope really well when my husband is being very difficult. We recently celebrated his 89th Birthday at Purley Gardens. We had the use of a private lounge and spent happy hours celebrating. The Purley Gardens kitchen baked him a beautiful red velvet cake. Daisy, our dog, is made welcome and many of the residents are pleased to interact with her.
15 July 2024
Mum entered the home's care in September 2016. generally speaking, we were very happy with the care and support she received. However, there did seem to be a marked drop off during the repeated ownership/management changeovers. Nothing specific but a marked decrease in continuity was noticed by the family.
05 July 2024
My Mum, aged 84, stayed for Respite Care with Purley Gardens Care Home for just over two weeks in June 2024. We were very impressed with everything at Purley Gardens, all the staff were so friendly and helpful with a positive outlook, creating a wonderful atmosphere for my Mum and the other residents. Upon my Mum's arrival to stay in Purley Gardens, we were greeted by so many of the staff, who were excited and happy to meet my Mum and the Head Nurse was very thorough, asking lots of questions about my Mum's health. This put us all at ease that she was going to be well looked after. Mum enjoyed all the food and meals whilst she was there, which she said was to an excellent standard and she enjoyed the social aspect of Purley Gardens and made friends with the staff and other residents. A big thank you to all the staff at Purley Gardens for making my Mum's stay an enjoyable, memorable, and happy time, we are all very grateful indeed.
20 June 2024
Overall a fantastic place, I feel assured my husband is well cared for. The home has great food and an excellent range of activities each day which I'm really impressed with. I'm relieved my husband is here, I don't have to pretend it's ok because it's better than I thought it would be.
03 May 2024
Nice room, good food and friendly staff. There is a pleasant atmosphere and plenty of activities to occupy the residents. Well-kept garden to sit outside when the weather permits. I am happy that my uncle is well looked after.
29 April 2024
Everybody has been so kind, caring and considerate since my husband entered the home. Nothing is too much trouble for them. Also their consideration toward me is marvellous. I cannot praise them enough.
29 January 2024
My mum has been in Purley Gardens since the end of November. We had heard good things about it and been to visit a few times before deciding it was the right place. The staff and team there are always so friendly, kind and helpful. They’re more than willing to help with any queries, and I really feel Mum is in the best place there. It’s a great place to visit, always clean, and the food served is excellent. I really recommend it as a home in the Croydon area.
05 January 2024
I cannot fault the care and attention that my father has received during his respite stay at Purley Gardens. The staff are all welcoming and approachable, with nothing being too much trouble. Thank you.
04 January 2024
My aunt moved into Purley Gardens back in June 2017. At 99+ and quite frail we wondered how long she might last. With lots of loving care, she sadly passed away on 7th December this year. Despite changing staff over that time, she was well cared for and I am delighted she could spend her last years in a lovely room at this very modern care home.
Latest Reviews for Purley Gardens Care Home - Avery Collection
14 March 2025
My mother had a short respite stay at Purley Gardens following a period in hospital. The care provided by all the staff at Purley Gardens was excellent and the improvement in my mother's overall health and well being was clear to see. I had peace of mind knowing that my mother was safe and was receiving all the care that she needed. Thank you Purley Gardens.
23 January 2025
My aunt was very well looked after in her final years and days by staff who were very caring and kind. I always had peace of mind that she was in safe hands. The staff always kept me updated on everything that was happening.
23 January 2025
I feel I have been well cared for and looked after. They have got me from bed bound to walking carefully and regularly social independence.
23 January 2025
The home has the 'wow factor', the staff are amazing, my ex-wife has settled in so well and her condition has improved. The family hope that you are pleased too. We wish you all a happy New Year and the home prospers, as it deserves to. Again, a big thank you to all the staff.
27 November 2024
Mum's first stay and for respite. All staff very welcoming to both Mum and family, whenever you visited. Communal areas are bright, room just decorated, spotlessly clean. The staff are very caring, nothing is too much trouble. Food very nice but not to Mum's liking, who is very fussy and a traditionalist. Good range of activities, was even taken out in the minibus. Mum would never choose to go to a nursing home but on leaving she said she would be happy to go back when necessary.
07 November 2024
Staying 10 years must be self-explanatory.
30 October 2024
Mum moved into Purley Gardens from hospital after a spell in a ward, due to her dementia progressed. The staff at Purley Gardens were very welcoming and kind and very patient with Mum. She has settled and has made friends. She enjoys the garden and walking her little dog. Kindness and compassion are the key! Well done everyone at Purley Gardens.
09 October 2024
Leaving hospital after major surgery (of 23 days) was very happy with the secure "upmarket" atmosphere of Purley Gardens. At first, I needed the security and privacy of my new room, but as I improved I really enjoyed the spacious dining room with the dedicated service of the staff serving the meals. I was also impressed by how everyone was greeted by name and with a smile. Really refreshing! Very sorry to leave to return to my own home but I know where I would go to relax now!
02 October 2024
My wife received a post-operation (22 days in hospital) in Purley Gardens Home. The care and attention she received was excellent and put her back on her feet. She ate well, regained confidence, and was well cared for. The facilities are excellent and equal the staff!
17 September 2024
My mother had a lovely respite stay at Purley Gardens, where everyone was welcoming, friendly, helpful and caring. The newly refurbished accommodation was clean, bright and tidy. The food was excellent and with plenty of choice for all meals of the day.
22 August 2024
I make weekly visits to my friend, who has resided with you for approximately two years. Whenever I and my husband visit we are impressed by the friendly feel of the place, it is like entering a very nice hotel! Our friend is well cared for and happy, I often feel that I'd like to move in myself! The dining room always looks so attractive and I gather that the food is excellent.
08 August 2024
My husband has settled well into Purley Gardens and is very well cared for. The staff are lovely and cope really well when my husband is being very difficult. We recently celebrated his 89th Birthday at Purley Gardens. We had the use of a private lounge and spent happy hours celebrating. The Purley Gardens kitchen baked him a beautiful red velvet cake. Daisy, our dog, is made welcome and many of the residents are pleased to interact with her.
15 July 2024
Mum entered the home's care in September 2016. generally speaking, we were very happy with the care and support she received. However, there did seem to be a marked drop off during the repeated ownership/management changeovers. Nothing specific but a marked decrease in continuity was noticed by the family.
05 July 2024
My Mum, aged 84, stayed for Respite Care with Purley Gardens Care Home for just over two weeks in June 2024. We were very impressed with everything at Purley Gardens, all the staff were so friendly and helpful with a positive outlook, creating a wonderful atmosphere for my Mum and the other residents. Upon my Mum's arrival to stay in Purley Gardens, we were greeted by so many of the staff, who were excited and happy to meet my Mum and the Head Nurse was very thorough, asking lots of questions about my Mum's health. This put us all at ease that she was going to be well looked after. Mum enjoyed all the food and meals whilst she was there, which she said was to an excellent standard and she enjoyed the social aspect of Purley Gardens and made friends with the staff and other residents. A big thank you to all the staff at Purley Gardens for making my Mum's stay an enjoyable, memorable, and happy time, we are all very grateful indeed.
20 June 2024
Overall a fantastic place, I feel assured my husband is well cared for. The home has great food and an excellent range of activities each day which I'm really impressed with. I'm relieved my husband is here, I don't have to pretend it's ok because it's better than I thought it would be.
03 May 2024
Nice room, good food and friendly staff. There is a pleasant atmosphere and plenty of activities to occupy the residents. Well-kept garden to sit outside when the weather permits. I am happy that my uncle is well looked after.
29 April 2024
Everybody has been so kind, caring and considerate since my husband entered the home. Nothing is too much trouble for them. Also their consideration toward me is marvellous. I cannot praise them enough.
29 January 2024
My mum has been in Purley Gardens since the end of November. We had heard good things about it and been to visit a few times before deciding it was the right place. The staff and team there are always so friendly, kind and helpful. They’re more than willing to help with any queries, and I really feel Mum is in the best place there. It’s a great place to visit, always clean, and the food served is excellent. I really recommend it as a home in the Croydon area.
05 January 2024
I cannot fault the care and attention that my father has received during his respite stay at Purley Gardens. The staff are all welcoming and approachable, with nothing being too much trouble. Thank you.
04 January 2024
My aunt moved into Purley Gardens back in June 2017. At 99+ and quite frail we wondered how long she might last. With lots of loving care, she sadly passed away on 7th December this year. Despite changing staff over that time, she was well cared for and I am delighted she could spend her last years in a lovely room at this very modern care home.