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4 Birdhurst Road, South Croydon, CR2 7EA
View Full Details of Tudor HouseLatest Reviews for Tudor House
31 January 2025
My husband has been a resident of Tudor House since June 2023. The nursing care he has received during this time has been excellent. He received daily visits from family members and we can see that he is always clean, comfortable, and treated with care and respect. There is a warm atmosphere at the nursing home and all staff is polite and helpful. Communication is excellent and nurses respond well to my husband's changing needs.
22 January 2025
My uncle was very unsettled when he arrived last year, however the team have been patient and caring and he is now very content and engaged with his environment.
17 January 2025
I now have peace of mind that Mum is being cared for with kindness. She has struggled to adjust being a very independent women but this has been made much easier with the help of all the staff at the home.
02 January 2025
I feel very comfortable and at ease with my brother's stay here all the staff are excellent, my brother is well looked after.
19 December 2024
I am very please with Tudor House. The level of care they provide to my partner is overall excellent. In particular I would note the staff, who are friendly, considerate and caring. Tudor House is kept very clean and tidy at all times and the facilities are very good. I feel that my partner is safe and secure. The management have always responded quickly to any concern I have raised. Overall I rate the care provide as excellent and carried out in a dignified and outstanding manner.
19 December 2024
The care that my mother received at Tudor House was really great. They treated her with respect and kindness. My mum appreciated the fact that there were a lot of long term staff, allowing her to build trusting relationships and gaining excellent continuity of care.
25 November 2024
Would happily recommend this home because it's nice and comfortable. Thank you.
11 November 2024
Our Mother has been a resident at Tudor House for two years now. The home is a wonderful setting, my Mother is very well cared for, and her room is decorated as she likes. Nothing is too much trouble for the staff, they always aim to please and go out of their way to help. The home is exceptionally clean and tidy, the food is excellent - there is always an opportunity for a variety of food. The deputy manager is outstanding as are the care staff and housekeeping/laundry. Very very happy.
11 November 2024
Very happy with the care my mother-in-law receives at Tudor House, the care staff go above and beyond. Nothing is ever too much trouble for them. The home is spotlessly clean and tidy. The food is catered for everyone, if the residents ask for different food they receive it, also if they ask for more they always get that too. The outside garden area is a lovely space to sit with loved ones and enjoy the fresh air and peaceful garden. We are extremely happy.
06 November 2024
The staff are always very pleasant and obviously care about the residents' health and happiness.
31 October 2024
My mother has advanced dementia and has been a resident at Tudor House for 3 months so far. The experience has been fantastic! The staff are superb and actually care for the residents. The food is good and the services are excellent.
24 August 2022
The food is very bad. Some carers are very good and care a great deal for residents. However, 80 percent of carers do as little as possible and just want to do the work and go home. We, the residents, have to go to bed at 6 pm. The exceptions are two residents who refuse and have to go up at 7.15. Nobody is forced to go at 6 pm but they are all put under pressure to go. There are many examples of neglect I have video evidence of. It's all officially correct but residents are supposed to be treated with respect and dignity. They are not. I as a resident have been suppressed by management under the threat of sacking members of staff who have shown me kindness and dignity. I will write a full report when I am no longer here and cannot be blackmailed into remaining silent.
Latest Reviews for Tudor House
31 January 2025
My husband has been a resident of Tudor House since June 2023. The nursing care he has received during this time has been excellent. He received daily visits from family members and we can see that he is always clean, comfortable, and treated with care and respect. There is a warm atmosphere at the nursing home and all staff is polite and helpful. Communication is excellent and nurses respond well to my husband's changing needs.
22 January 2025
My uncle was very unsettled when he arrived last year, however the team have been patient and caring and he is now very content and engaged with his environment.
17 January 2025
I now have peace of mind that Mum is being cared for with kindness. She has struggled to adjust being a very independent women but this has been made much easier with the help of all the staff at the home.
02 January 2025
I feel very comfortable and at ease with my brother's stay here all the staff are excellent, my brother is well looked after.
19 December 2024
I am very please with Tudor House. The level of care they provide to my partner is overall excellent. In particular I would note the staff, who are friendly, considerate and caring. Tudor House is kept very clean and tidy at all times and the facilities are very good. I feel that my partner is safe and secure. The management have always responded quickly to any concern I have raised. Overall I rate the care provide as excellent and carried out in a dignified and outstanding manner.
19 December 2024
The care that my mother received at Tudor House was really great. They treated her with respect and kindness. My mum appreciated the fact that there were a lot of long term staff, allowing her to build trusting relationships and gaining excellent continuity of care.
25 November 2024
Would happily recommend this home because it's nice and comfortable. Thank you.
11 November 2024
Our Mother has been a resident at Tudor House for two years now. The home is a wonderful setting, my Mother is very well cared for, and her room is decorated as she likes. Nothing is too much trouble for the staff, they always aim to please and go out of their way to help. The home is exceptionally clean and tidy, the food is excellent - there is always an opportunity for a variety of food. The deputy manager is outstanding as are the care staff and housekeeping/laundry. Very very happy.
11 November 2024
Very happy with the care my mother-in-law receives at Tudor House, the care staff go above and beyond. Nothing is ever too much trouble for them. The home is spotlessly clean and tidy. The food is catered for everyone, if the residents ask for different food they receive it, also if they ask for more they always get that too. The outside garden area is a lovely space to sit with loved ones and enjoy the fresh air and peaceful garden. We are extremely happy.
06 November 2024
The staff are always very pleasant and obviously care about the residents' health and happiness.
31 October 2024
My mother has advanced dementia and has been a resident at Tudor House for 3 months so far. The experience has been fantastic! The staff are superb and actually care for the residents. The food is good and the services are excellent.
24 August 2022
The food is very bad. Some carers are very good and care a great deal for residents. However, 80 percent of carers do as little as possible and just want to do the work and go home. We, the residents, have to go to bed at 6 pm. The exceptions are two residents who refuse and have to go up at 7.15. Nobody is forced to go at 6 pm but they are all put under pressure to go. There are many examples of neglect I have video evidence of. It's all officially correct but residents are supposed to be treated with respect and dignity. They are not. I as a resident have been suppressed by management under the threat of sacking members of staff who have shown me kindness and dignity. I will write a full report when I am no longer here and cannot be blackmailed into remaining silent.