Submit a Review for Willett House Nursing Home
10 Kemnal Road, Chislehurst, BR7 6LT
View Full Details of Willett House Nursing HomeLatest Reviews for Willett House Nursing Home
14 June 2024
We were so grateful for the wonderful end-of-life care our mum received at Willett House for the short time she was there. All the staff were so kind to Mum and to our family and made her last days peaceful and painless in a home-from-home environment, which was such a comfort to us all.
26 March 2024
My Dad spent the last few months of his life at Willett House. The staff are caring and compassionate and show him nothing but respect at all times. He was always clean and dressed and the staff took the time to get to know him. Everyone was very friendly and caring and nothing was too much trouble. I was always made very welcome when I visited and knew that my Dad was safe and well looked after. I was contacted regularly with any updates on my Dad's health and care. Thank you to the brilliant staff at Willett House for all you did.
12 December 2023
As a family, we cannot praise Willett House enough. Our mother has been here for five years and the staff have been amazing. She has been treated with the utmost care and dignity. A big thank you to all.
13 June 2023
The care my wife got over the last year of her life was excellent. I was always kept informed if something was different and how my wife was doing. Her clothes were always clean and my wife’s personal care was really great. Good hair cut, nails were always cut and looked after.
28 February 2023
I don’t even have the words to express my gratitude to all the staff at Willett House for how they have cared for my nan over the last eight months. They have made the last months of my nan's life as happy and comfortable as could be. Every member of staff is kind and compassionate and could not have made the last few days any easier. Losing a loved one is hard enough and everyone went above and beyond to ensure my nan was as comfortable as she possibly could have been along with all her loved ones there to see her. They informed us of every little thing going on no matter how big or small and we just could not have done it without them. Thank you so much to everyone for your love and support towards my nan. We will be forever grateful.
07 February 2023
My partner went to Willet House after a long stay in hospital. The care he received was second to none. All the staff, without exception, were kind, patient and caring. I would recommend this care home to look after your loved ones, knowing that they would be safe and cared for to the highest standard.
10 June 2021
Dad was discharged from hospital into the nursing care provided by Willett House Nursing Home in October 2020, in the middle of these challenging times. Dad was in very poor health upon arrival and I had my concerns about how this unassuming nursing home would cope and respond to dad’s particular care needs. My concerns were unfounded because from the outset thanks to an extremely experienced management team, highly skilled and professional nursing, determination and a genuine human kindness shown by absolutely everyone I’ve now come to know, Dad pulled through and is gradually settling into life at Willett House Nursing Home, whilst being kept safe. No family wants to see their loved one go into a nursing home, which is why I cannot adequately convey how reassuring and comforting it is to know that Dad is cared for day and night by this amazing group of people at Willett House Nursing Home. They show Dad the utmost patience and respect every day, its truly inspirational. I’m humbled. In my mind there is no where better.
28 October 2019
My father has been in Willett House now for nearly six months and has been cared for wonderfully well by the staff in Primrose. He is safe, well cared for and content. My family are always happy to visit and are made very welcome and it is a comfort to know that he is happy and so well cared for. A big "Thank You" to all the staff on Primrose.
02 September 2019
Friendly, caring home where my mother with advanced dementia and Alzheimer's has lived for 4 years. Physical care is excellent, activities are very good and the food is very well received. It is freshly prepared at the home and the selection offered is excellent. The internal decor in the communal areas is being updated which will be well received by everybody, and the individual rooms are clean and bright. The garden is a lovely place for all to congregate, weather permitting. I like the fact that, because each wing has its own small lounge, the home has a slightly higher staff resident ratio than homes with large lounges.
21 November 2018
Willett house offers an outstanding quality of care. The staff are first rate, comforting, patient and caring. We feel lucky my mother is so well cared for.
18 October 2018
My mother has been in Willett House for approximately 10 years. I am happy and grateful for the care she has always received from the dedicated staff. There have been many staff changes during this time but on the whole, standards have remained good. However, in the last few months, the activities staff have changed and activities have deteriorated somewhat. Interaction and general stimulation are lacking. Compared to the previous staff.
20 September 2018
Very good friendly staff.
06 September 2018
Willett House is a clean well cared for nursing home. The staff are friendly and very attentive to the patients. The food seems well cooked and varied. Thank you to everyone for their patience and kindness.
01 August 2018
My only comment is my wife (resident) is happy in Willett house and has good care, which is my prime concern.
25 July 2018
This is a lovely home, good atmosphere and friendly staff. It is a very happy place. My relative is being looked after very well in Willett House. Good communication between staff and relatives. Staff always keep me informed about my relatives care. All relatives are friendly as well.
28 June 2018
Care staff very kind and understandable and respectful in all ways.
18 June 2018
My Sister has been in the care home for over 3 years.
12 June 2018
Willett House is an excellent nursing home. My mother has been there for 10 years, her every need is attended to. She is comfortable and although she often shows challenging behaviour, her dignity is respected.
01 June 2018
I have absolutely no complaints against Willett House Nursing Home. My mum is perfectly happy there and considers Willett House to be her home.
Latest Reviews for Willett House Nursing Home
14 June 2024
We were so grateful for the wonderful end-of-life care our mum received at Willett House for the short time she was there. All the staff were so kind to Mum and to our family and made her last days peaceful and painless in a home-from-home environment, which was such a comfort to us all.
26 March 2024
My Dad spent the last few months of his life at Willett House. The staff are caring and compassionate and show him nothing but respect at all times. He was always clean and dressed and the staff took the time to get to know him. Everyone was very friendly and caring and nothing was too much trouble. I was always made very welcome when I visited and knew that my Dad was safe and well looked after. I was contacted regularly with any updates on my Dad's health and care. Thank you to the brilliant staff at Willett House for all you did.
12 December 2023
As a family, we cannot praise Willett House enough. Our mother has been here for five years and the staff have been amazing. She has been treated with the utmost care and dignity. A big thank you to all.
13 June 2023
The care my wife got over the last year of her life was excellent. I was always kept informed if something was different and how my wife was doing. Her clothes were always clean and my wife’s personal care was really great. Good hair cut, nails were always cut and looked after.
28 February 2023
I don’t even have the words to express my gratitude to all the staff at Willett House for how they have cared for my nan over the last eight months. They have made the last months of my nan's life as happy and comfortable as could be. Every member of staff is kind and compassionate and could not have made the last few days any easier. Losing a loved one is hard enough and everyone went above and beyond to ensure my nan was as comfortable as she possibly could have been along with all her loved ones there to see her. They informed us of every little thing going on no matter how big or small and we just could not have done it without them. Thank you so much to everyone for your love and support towards my nan. We will be forever grateful.
07 February 2023
My partner went to Willet House after a long stay in hospital. The care he received was second to none. All the staff, without exception, were kind, patient and caring. I would recommend this care home to look after your loved ones, knowing that they would be safe and cared for to the highest standard.
10 June 2021
Dad was discharged from hospital into the nursing care provided by Willett House Nursing Home in October 2020, in the middle of these challenging times. Dad was in very poor health upon arrival and I had my concerns about how this unassuming nursing home would cope and respond to dad’s particular care needs. My concerns were unfounded because from the outset thanks to an extremely experienced management team, highly skilled and professional nursing, determination and a genuine human kindness shown by absolutely everyone I’ve now come to know, Dad pulled through and is gradually settling into life at Willett House Nursing Home, whilst being kept safe. No family wants to see their loved one go into a nursing home, which is why I cannot adequately convey how reassuring and comforting it is to know that Dad is cared for day and night by this amazing group of people at Willett House Nursing Home. They show Dad the utmost patience and respect every day, its truly inspirational. I’m humbled. In my mind there is no where better.
28 October 2019
My father has been in Willett House now for nearly six months and has been cared for wonderfully well by the staff in Primrose. He is safe, well cared for and content. My family are always happy to visit and are made very welcome and it is a comfort to know that he is happy and so well cared for. A big "Thank You" to all the staff on Primrose.
02 September 2019
Friendly, caring home where my mother with advanced dementia and Alzheimer's has lived for 4 years. Physical care is excellent, activities are very good and the food is very well received. It is freshly prepared at the home and the selection offered is excellent. The internal decor in the communal areas is being updated which will be well received by everybody, and the individual rooms are clean and bright. The garden is a lovely place for all to congregate, weather permitting. I like the fact that, because each wing has its own small lounge, the home has a slightly higher staff resident ratio than homes with large lounges.
21 November 2018
Willett house offers an outstanding quality of care. The staff are first rate, comforting, patient and caring. We feel lucky my mother is so well cared for.
18 October 2018
My mother has been in Willett House for approximately 10 years. I am happy and grateful for the care she has always received from the dedicated staff. There have been many staff changes during this time but on the whole, standards have remained good. However, in the last few months, the activities staff have changed and activities have deteriorated somewhat. Interaction and general stimulation are lacking. Compared to the previous staff.
20 September 2018
Very good friendly staff.
06 September 2018
Willett House is a clean well cared for nursing home. The staff are friendly and very attentive to the patients. The food seems well cooked and varied. Thank you to everyone for their patience and kindness.
01 August 2018
My only comment is my wife (resident) is happy in Willett house and has good care, which is my prime concern.
25 July 2018
This is a lovely home, good atmosphere and friendly staff. It is a very happy place. My relative is being looked after very well in Willett House. Good communication between staff and relatives. Staff always keep me informed about my relatives care. All relatives are friendly as well.
28 June 2018
Care staff very kind and understandable and respectful in all ways.
18 June 2018
My Sister has been in the care home for over 3 years.
12 June 2018
Willett House is an excellent nursing home. My mother has been there for 10 years, her every need is attended to. She is comfortable and although she often shows challenging behaviour, her dignity is respected.
01 June 2018
I have absolutely no complaints against Willett House Nursing Home. My mum is perfectly happy there and considers Willett House to be her home.