Rodway Road, off Oxford Road, Tilehurst, Reading, RG30 6TP
View Full Details of The DevonshireCare is excellent, staff are very good to my wife.
I visited my Brother for a few hours on the 29th of December 2024. This was my first visit. Due to building works it was a little bit unclear how to access the building. Apart from the building works I was very impressed with all aspects of the care provided. One of the senior nurses had related my Brother to a quieter room which was greatly appreciated. There was also lots of positive interaction between the staff and my brother. Generally, the staff was very helpful. Overall there was a very positive atmosphere in the home and a clear sense that residents were well looked after.
Lately, staff shortages are acutely observed. This leads to inadequate care and support for the resident. Existing staff try their best but this may not be sufficient at all times. The care home is currently going through a major refurbishment but the staff quarters aren't included in this. By staff I mean the people who actually provide the service and look after the residents.
I would like to express my appreciation and gratitude for this lovely home. My husband spent his last six months there, he was happy and well looked after. From personal care to the meals and activities everything was of the highest standards. Their units are well designed for mobile residents who can walk along the corridors, stretch their legs, communicate with other residents, and feel free, and feel like they are in their own homes. The friendly staff goes the extra mile to provide a very high professional care and person centred approach to all their residents. I have been visiting this home every day at different times and have seen the residents clean, happy, and entertained. From our previous experiences at the other care homes in Reading (as short stays) the River View is the best home because they really do understand the needs of people with dementia. All this makes this home safe and comfortable. A very special thanks to the Kingfisher unit staff for looking after our loved ones.
The staff are always friendly and look after my partner (room 51). He seems ok, although he does have his ups and downs when I visit with memory. He seems to be eating ok.
My husband has been an unwell resident since October 2021. During his stay, I have never felt recourse to complain about his treatment.
We have found the staff are very caring and looking after my sister-in-law well. She seems happy.
Very caring attentive staff. My sister is happy here.
My wife has been a resident in River View Care Centre for two years now. The care that she has received from all the staff has been wonderful and often exceeds my expectations. I am aware that I have been a difficult family visitor on occasions but the staff have always treated me in a kind and professional manner.
My friend sadly passed away recently and the staff were excellent with him, treating him with the utmost dignity. I would recommend it.
All staff were professional, kind and tried their best with our father who had advanced dementia with challenging behaviour. We appreciate their efforts to care for him during the last two months. Thank you.
My grandadgy was well looked after in the care home. The staff supported him very well. He died a peaceful death in the presence of my mother, there was nothing the staff would not do for him within their capabilities. Staff were taking their time when supporting while eating and drinking. The staff were very patient, understanding and supportive. Thank you for a good job.
Our mother has been living at Riverview Tilehurst for more than six months. We are self-funding which is why we looked at private care homes, much more expensive. What is the most important question you need to ask all homes, what happens when self-funding dries up? Most told us they would not accept state payments. With Riverview and two other care homes associated with Reading Borough council which did not suit us, all will accept the state funding when my mother's money runs out which is so important. We are so fortunate to have chosen Riverview. Friendly carers, nurses, and management. Mum is now happy there and considers it her home. At lunch times we were offered if we wanted to stay and eat with her, and always made us welcome. Please do not listen to those who say a friend of a friend said such and such. Thank you to all the carers, staff, and management who are looking after our mum, we are so fortunate to place her at Riverview Tilehurst, Reading.
Very friendly, helpful and caring staff. My uncle is very happy here at River View.
My husband has passed away in the care home unit Hummingbird. He was well looked after from the day of admission to his last day. I would like to thank the staff for their caring and support.
I like the staff because they are friendly and most of them listen. They respect my choices and treat me with dignity. The food is okay however I like spicy foods and West African types of meals. Staff come to my room and chat with me whilst delivering care and we have laughs. I feel like I'm in my own home.
During the last few weeks of my grandmother's life, the staff provided her with the greatest of kindness and compassion. They not only provided medical care but also made sure that she was made comfortable. The staff catered for me and my family 'hand and foot' always keeping us well fed and regularly providing us with fresh drinks. I would like to thank all of the staff and in particular the nurses in charge and the care home deputy manager for their unwavering support, kindness, care, compassion and devotion to making me and my family feel happy and supported.
The staff at River View worked with the family to create the best possible end-of-life care for my mother. One staff member in particular went out of her way to support, accommodate and include the family in the process of caring for Mum. The whole journey from when Mum arrived at River View until she died a week later was a real process of cooperation and communication between family and staff and their support for the family and their care for Mum was exceptional. Thank you.
I am very happy with the care that my husband receives. The staff are very friendly and approachable. The unit is clean and the rooms are clean.
I feel very happy being in this care home. I love the way everyone treats me, especially my freedom is very well respected. I love the care, the food and the friendship from everybody, although here is not my home I am happy at least. I have people I can laugh and talk with. I am very comfortable here because I enjoy the good morning greeting every day.
Care is excellent, staff are very good to my wife.
I visited my Brother for a few hours on the 29th of December 2024. This was my first visit. Due to building works it was a little bit unclear how to access the building. Apart from the building works I was very impressed with all aspects of the care provided. One of the senior nurses had related my Brother to a quieter room which was greatly appreciated. There was also lots of positive interaction between the staff and my brother. Generally, the staff was very helpful. Overall there was a very positive atmosphere in the home and a clear sense that residents were well looked after.
Lately, staff shortages are acutely observed. This leads to inadequate care and support for the resident. Existing staff try their best but this may not be sufficient at all times. The care home is currently going through a major refurbishment but the staff quarters aren't included in this. By staff I mean the people who actually provide the service and look after the residents.
I would like to express my appreciation and gratitude for this lovely home. My husband spent his last six months there, he was happy and well looked after. From personal care to the meals and activities everything was of the highest standards. Their units are well designed for mobile residents who can walk along the corridors, stretch their legs, communicate with other residents, and feel free, and feel like they are in their own homes. The friendly staff goes the extra mile to provide a very high professional care and person centred approach to all their residents. I have been visiting this home every day at different times and have seen the residents clean, happy, and entertained. From our previous experiences at the other care homes in Reading (as short stays) the River View is the best home because they really do understand the needs of people with dementia. All this makes this home safe and comfortable. A very special thanks to the Kingfisher unit staff for looking after our loved ones.
The staff are always friendly and look after my partner (room 51). He seems ok, although he does have his ups and downs when I visit with memory. He seems to be eating ok.
My husband has been an unwell resident since October 2021. During his stay, I have never felt recourse to complain about his treatment.
We have found the staff are very caring and looking after my sister-in-law well. She seems happy.
Very caring attentive staff. My sister is happy here.
My wife has been a resident in River View Care Centre for two years now. The care that she has received from all the staff has been wonderful and often exceeds my expectations. I am aware that I have been a difficult family visitor on occasions but the staff have always treated me in a kind and professional manner.
My friend sadly passed away recently and the staff were excellent with him, treating him with the utmost dignity. I would recommend it.
All staff were professional, kind and tried their best with our father who had advanced dementia with challenging behaviour. We appreciate their efforts to care for him during the last two months. Thank you.
My grandadgy was well looked after in the care home. The staff supported him very well. He died a peaceful death in the presence of my mother, there was nothing the staff would not do for him within their capabilities. Staff were taking their time when supporting while eating and drinking. The staff were very patient, understanding and supportive. Thank you for a good job.
Our mother has been living at Riverview Tilehurst for more than six months. We are self-funding which is why we looked at private care homes, much more expensive. What is the most important question you need to ask all homes, what happens when self-funding dries up? Most told us they would not accept state payments. With Riverview and two other care homes associated with Reading Borough council which did not suit us, all will accept the state funding when my mother's money runs out which is so important. We are so fortunate to have chosen Riverview. Friendly carers, nurses, and management. Mum is now happy there and considers it her home. At lunch times we were offered if we wanted to stay and eat with her, and always made us welcome. Please do not listen to those who say a friend of a friend said such and such. Thank you to all the carers, staff, and management who are looking after our mum, we are so fortunate to place her at Riverview Tilehurst, Reading.
Very friendly, helpful and caring staff. My uncle is very happy here at River View.
My husband has passed away in the care home unit Hummingbird. He was well looked after from the day of admission to his last day. I would like to thank the staff for their caring and support.
I like the staff because they are friendly and most of them listen. They respect my choices and treat me with dignity. The food is okay however I like spicy foods and West African types of meals. Staff come to my room and chat with me whilst delivering care and we have laughs. I feel like I'm in my own home.
During the last few weeks of my grandmother's life, the staff provided her with the greatest of kindness and compassion. They not only provided medical care but also made sure that she was made comfortable. The staff catered for me and my family 'hand and foot' always keeping us well fed and regularly providing us with fresh drinks. I would like to thank all of the staff and in particular the nurses in charge and the care home deputy manager for their unwavering support, kindness, care, compassion and devotion to making me and my family feel happy and supported.
The staff at River View worked with the family to create the best possible end-of-life care for my mother. One staff member in particular went out of her way to support, accommodate and include the family in the process of caring for Mum. The whole journey from when Mum arrived at River View until she died a week later was a real process of cooperation and communication between family and staff and their support for the family and their care for Mum was exceptional. Thank you.
I am very happy with the care that my husband receives. The staff are very friendly and approachable. The unit is clean and the rooms are clean.
I feel very happy being in this care home. I love the way everyone treats me, especially my freedom is very well respected. I love the care, the food and the friendship from everybody, although here is not my home I am happy at least. I have people I can laugh and talk with. I am very comfortable here because I enjoy the good morning greeting every day.