Very pleased with Birchwood Care Home from the first visit of the home.
The manager and front of house staff were excellent. Very welcoming and
we were shown the room where my father would be, it was very clean and
everywhere was spotless with the garden well kept. My father is
settling in nicely. The staff are so friendly and loving to all
residents and relatives. The food which consists of cornflakes and then
cooked breakfast, mid-morning tea and biscuits, hot lunch and salad, mid
afternoon tea and cakes and then tea time another hot meal which my
father is enjoying it all.
01 December 2015
Much of the care is absolutely excellent and is provided by the
permanent staff. When it comes to agency workers many have a "here
today, gone tomorrow" attitude. I personally find many of them
arrogant and while I have been visiting the home almost daily for more
than three years I sometimes get treated to a "what are you doing
in the kitchen?" attitude and a way of making me feel like an
intruder. The reason I am in the kitchen is because I left to make my
own tea/coffee and sometimes get a better beaker for my husband or
whatever the case may be.
Latest Reviews for Birchwood Care Home
15 September 2016
Very pleased with Birchwood Care Home from the first visit of the home.
The manager and front of house staff were excellent. Very welcoming and
we were shown the room where my father would be, it was very clean and
everywhere was spotless with the garden well kept. My father is
settling in nicely. The staff are so friendly and loving to all
residents and relatives. The food which consists of cornflakes and then
cooked breakfast, mid-morning tea and biscuits, hot lunch and salad, mid
afternoon tea and cakes and then tea time another hot meal which my
father is enjoying it all.
01 December 2015
Much of the care is absolutely excellent and is provided by the
permanent staff. When it comes to agency workers many have a "here
today, gone tomorrow" attitude. I personally find many of them
arrogant and while I have been visiting the home almost daily for more
than three years I sometimes get treated to a "what are you doing
in the kitchen?" attitude and a way of making me feel like an
intruder. The reason I am in the kitchen is because I left to make my
own tea/coffee and sometimes get a better beaker for my husband or
whatever the case may be.