Submit a Review for Brook House Nursing & Residential Home
28 The Green, Wooburn Green, High Wycombe, HP10 0EJ
View Full Details of Brook House Nursing & Residential HomeLatest Reviews for Brook House Nursing & Residential Home
13 September 2024
My Mother has been at Brook House for 5 months. I am impressed with the home. The staff are very helpful. They care well for all the residents. The home has a real family atmosphere, and they are for their residents a lot. I'm hugely impressed with the manager. He is kind and does everything to make the families involved in the resident's care.
05 August 2024
This home has given us hope. The way they have transformed the care and health of my brother is outstanding. The management is brilliant and the staff are incredibly warm. A lesson to learn from this, such an exceptional, little, homely place. I have come at odd times and it's always the same. My brother says the chef and the carers are very kind.
17 May 2024
Mum has been here almost three years. Although her health has deteriorated considerably, but that was expected, we cannot be happier with the care she has received. Following a bad fall in November 2022, which she was not expected to recover from, the dedicated care staff have nursed her back to better health and outcome. The only concern is the rapid increase in costs. The fee was £3,200 in June 2021 and now £6,100 a month! We are aware of the pressures but hope the increases are less in the future.
27 March 2024
My wife has been a resident of Brook House for 4 years now and our family are pleased with the decision to have her in their care. It is a small, well-managed nursing home with a touch of the old-world charm. It is conveniently located and I don't have to travel halfway across the country to visit her. The management and staff are approachable and collaborative which makes life easy for all. As a regular visitor I know the staff on a first-name basis. They are by nature considerate and compassionate. There's no nursing home that's perfect but the staff go the extra mile to please. My wife particularly likes the food there which is a bonus. What's more she is treated with dignity and I am happy that her key needs are met. There is constant communication between myself and the nurses and they are quick to call me to keep me updated on my wife's condition, medication, etc. I wish them well.
21 March 2024
Brook House is a fantastic care home, all the staff are brilliant, friendly and helpful. Nothing seems too much trouble for them. My dad loved joking and chatting with them and all the other residents appeared happy as well. There are a wide variety of meals, all freshly prepared and the house and rooms were always clean and tidy. I would highly recommend this care home.
19 May 2023
Clean, spacious older style home. Excellent nursing care from compassionate, empathetic staff. Excellent manager who really cares about the residents and staff. Mum is happy here which is the most important thing. I would highly recommend this nursing home.
16 March 2023
I'm very happy with the overall care of my grandmother and I feel her needs have been well met. Any health problems that have arisen have been quickly dealt with and she has been treated with much respect and dignity. Her room has been kept clean and tidy and each time I visit, she is always comfortable and is very content in her surroundings.
28 February 2023
When you enter Brook House you're greeted by professional and friendly staff, it is very happy. The food is excellent and plenty of fresh fruit and always drinks available. Always feel it is a home, very clean and they make sure they are stimulated with games and painting. Each person is treated as an individual. Management is excellent, very approachable and will tell you if they are worried about your resident. The nursing staff, again, are the best and keep you informed about your resident. I am so happy that my resident is well looked after and safe.
28 February 2023
Brooke House Nursing Home looks after the residents with lots of care and the carers look after the residents with love and respect day and night. I feel that the staff including nurses are all undervalued. I have complete confidence in all of them.
28 February 2023
My father became a resident around a year ago. From his first day, from management to nurses, to care staff to cleaners, everybody was most welcoming, both to my father and myself. My father really seems to enjoy being there. He loves the food enjoys walks outside with care staff and seems very settled. It's so reassuring to me I really couldn't have asked for a better service.
08 November 2022
My grandmother has settled in well and is very safe, comfortable and well. The staff are helpful and dedicated and the home is nice and clean.
25 June 2022
My mother has Alzheimer's and her general physical health has deteriorated in the last few months. The staff have responded to changes in her capabilities and needs with sensitivity and compassion. As a family, we feel that Brook House has become a home from home for our mum, which is of great comfort, as we had always wished to keep her in her own home. Thank you to all staff and particularly the new manager, who has made some very noticeable improvements.
24 June 2022
The staff are always welcoming when I visit. They are attentive to residents. Everyone seems well looked after and it is nice that there is regular entertainment/activities.
Latest Reviews for Brook House Nursing & Residential Home
13 September 2024
My Mother has been at Brook House for 5 months. I am impressed with the home. The staff are very helpful. They care well for all the residents. The home has a real family atmosphere, and they are for their residents a lot. I'm hugely impressed with the manager. He is kind and does everything to make the families involved in the resident's care.
05 August 2024
This home has given us hope. The way they have transformed the care and health of my brother is outstanding. The management is brilliant and the staff are incredibly warm. A lesson to learn from this, such an exceptional, little, homely place. I have come at odd times and it's always the same. My brother says the chef and the carers are very kind.
17 May 2024
Mum has been here almost three years. Although her health has deteriorated considerably, but that was expected, we cannot be happier with the care she has received. Following a bad fall in November 2022, which she was not expected to recover from, the dedicated care staff have nursed her back to better health and outcome. The only concern is the rapid increase in costs. The fee was £3,200 in June 2021 and now £6,100 a month! We are aware of the pressures but hope the increases are less in the future.
27 March 2024
My wife has been a resident of Brook House for 4 years now and our family are pleased with the decision to have her in their care. It is a small, well-managed nursing home with a touch of the old-world charm. It is conveniently located and I don't have to travel halfway across the country to visit her. The management and staff are approachable and collaborative which makes life easy for all. As a regular visitor I know the staff on a first-name basis. They are by nature considerate and compassionate. There's no nursing home that's perfect but the staff go the extra mile to please. My wife particularly likes the food there which is a bonus. What's more she is treated with dignity and I am happy that her key needs are met. There is constant communication between myself and the nurses and they are quick to call me to keep me updated on my wife's condition, medication, etc. I wish them well.
21 March 2024
Brook House is a fantastic care home, all the staff are brilliant, friendly and helpful. Nothing seems too much trouble for them. My dad loved joking and chatting with them and all the other residents appeared happy as well. There are a wide variety of meals, all freshly prepared and the house and rooms were always clean and tidy. I would highly recommend this care home.
19 May 2023
Clean, spacious older style home. Excellent nursing care from compassionate, empathetic staff. Excellent manager who really cares about the residents and staff. Mum is happy here which is the most important thing. I would highly recommend this nursing home.
16 March 2023
I'm very happy with the overall care of my grandmother and I feel her needs have been well met. Any health problems that have arisen have been quickly dealt with and she has been treated with much respect and dignity. Her room has been kept clean and tidy and each time I visit, she is always comfortable and is very content in her surroundings.
28 February 2023
When you enter Brook House you're greeted by professional and friendly staff, it is very happy. The food is excellent and plenty of fresh fruit and always drinks available. Always feel it is a home, very clean and they make sure they are stimulated with games and painting. Each person is treated as an individual. Management is excellent, very approachable and will tell you if they are worried about your resident. The nursing staff, again, are the best and keep you informed about your resident. I am so happy that my resident is well looked after and safe.
28 February 2023
Brooke House Nursing Home looks after the residents with lots of care and the carers look after the residents with love and respect day and night. I feel that the staff including nurses are all undervalued. I have complete confidence in all of them.
28 February 2023
My father became a resident around a year ago. From his first day, from management to nurses, to care staff to cleaners, everybody was most welcoming, both to my father and myself. My father really seems to enjoy being there. He loves the food enjoys walks outside with care staff and seems very settled. It's so reassuring to me I really couldn't have asked for a better service.
08 November 2022
My grandmother has settled in well and is very safe, comfortable and well. The staff are helpful and dedicated and the home is nice and clean.
25 June 2022
My mother has Alzheimer's and her general physical health has deteriorated in the last few months. The staff have responded to changes in her capabilities and needs with sensitivity and compassion. As a family, we feel that Brook House has become a home from home for our mum, which is of great comfort, as we had always wished to keep her in her own home. Thank you to all staff and particularly the new manager, who has made some very noticeable improvements.
24 June 2022
The staff are always welcoming when I visit. They are attentive to residents. Everyone seems well looked after and it is nice that there is regular entertainment/activities.