Faraday Drive, Shenley Lodge, Milton Keynes, MK5 7FY
View Full Details of PJ Care Bluebirds Neurological Care CentreI would like to say 100% to this care home. Everyone is so friendly and helpful. If I had to go into a care home, this would be the one I would like to go to, as I have seen first-hand how wonderful all the staff are. I really can't speak highly enough of every person who works there.
Annual Christmas party and pantomime. The catering staff provided an exceptional spread for residents and visitors to enjoy, and even individual treat bags when leaving with homemade gingerbread biscuits and chocolate. The staff were festively dressed and their usual welcoming selves. All residents in festive clothes where possible. My husband was hoisted into his wheelchair and positioned in the sitting room so he was able to watch the pantomime. It was very emotional watching him enjoy the performance. Huge thank you to all.
The team at Bluebirds are just amazing! All of them, the care, cleaning, laundry, activities, nursing care, chefs and kitchen staff, admin, managerial team, they genuinely care for my mum and also us as a family. We are kept up to date with all aspects of Mum's care, the atmosphere is relaxed but professional, there are regular social events for residents and families and some really interesting and helpful educational talks from experts within and outside the home on relevant topics like dementia, Mum has some challenging behaviour that came with her dementia but staff are always kind and flexible with their approach to Mum, making her feel safe. We have had several awful experiences at other homes and, as a family, feel very lucky Mum is a resident at Bluebirds.
Very polite and caring staff. Always available if needed. Visiting is always easy to arrange. Thoroughly satisfied with the care provided.
All staff appear extremely friendly and caring towards residents and their families. Management appears to give care and support to their staff, resulting in a happy working environment for both staff and residents. The home appears to be extremely clean and well kept. Covid policy adhered to - which is good for all residents and staff. Well done!
The Care is excellent and the staff and residents are like a small family. They keep in touch with family at all times and are just fab. The activities arranged for residents are great. We have had experience with other homes but none as good as PJ Care. Their response to Covid-19 and the protection of staff and residents was brilliant.
We have always felt so comfortable with my dad being at bluebirds. They really care about all the residents, and are always striving to improve their service. The food is exceptional, even when catering for different nutritional/swallowing requirements. The activities are always so thoughtful and varied. An excellent nursing home. Thank you!
I was very pleased to find this care home for my husband as he has complex neurological needs and needs specialist care. There are few homes that can provide this type of care for young on set and it took a while to find Bluebirds. After many experiences in other homes for respite etc. I wanted my husband to benefit from this small, friendly and well-run home and feel he is well taken care of.
My partner has been a resident now for nearly a year and I visit weekly. The quality of care is excellent. Facilities always to the highest standard. Rooms are always clean and residents well looked after. There is also a very low staff turnover which speaks highly of the overall atmosphere in the home. I am very happy that she is there.
Ratio of carers good. Staff always ready to speak to me regarding my husbands care. Do their best to fulfil wishes. Entertainment provided and resdients encouraged to participate. Visits and trips arranged. Good atmosphere.
Excellent facility, dignified care and caring staff. Extremely happy with the care home.
The staff deal with highly complex individual needs. It is not an easy job and certainly not financially rewarding but very important none the less. On the whole, they are cheerful and professional. The environment is bright and clean.
All staff are kind, made a big effort to get to know my dad as a person. This has helped them work out how best to meet his needs. The unit has always been really accommodating to allow family visits/outings. There are few agency staff which helps residents who have behaviour needed proper management, as agency often not so well trained.
Overall quality excellent. Always kept informed. Brother treated with respect.
Mallard House staff are extremely caring and friendly and take great care to ensure all the residents are included while also helping them to have maximum independence. My father has improved astonishingly well during the time he has been there and seems very happy and contented to stay. The entertainment and trips out are a real bonus.
The care and love shown to my brother has been exceptional. All staff have shown patience and allowed him to maintain his dignity under very difficult situations.
I have found the support of the MDT team. (Psychologist, psychiatrist, physio, OT, unit manager, nurses). Invaluable in their support.
Wonderful home, caring staff who cater for specialist needs. Brilliant food, well maintained, lots of staff. Activities suited to individual and wide range.
PJ Care Bluebirds offers what I believe to be a unique care service and is a breath of fresh air compared to other care homes we'd visited. Bluebirds is able to manage complex needs and deal with certain dementia patients. Time is taken to ensure that residents backgrounds are understood. They demonstrate a level of persistence, second to none, when faced with issues around administering medication. Staff are always welcoming and approachable and even in times that are busier than usual and admin and maintenance are very good.
I would like to say 100% to this care home. Everyone is so friendly and helpful. If I had to go into a care home, this would be the one I would like to go to, as I have seen first-hand how wonderful all the staff are. I really can't speak highly enough of every person who works there.
Annual Christmas party and pantomime. The catering staff provided an exceptional spread for residents and visitors to enjoy, and even individual treat bags when leaving with homemade gingerbread biscuits and chocolate. The staff were festively dressed and their usual welcoming selves. All residents in festive clothes where possible. My husband was hoisted into his wheelchair and positioned in the sitting room so he was able to watch the pantomime. It was very emotional watching him enjoy the performance. Huge thank you to all.
The team at Bluebirds are just amazing! All of them, the care, cleaning, laundry, activities, nursing care, chefs and kitchen staff, admin, managerial team, they genuinely care for my mum and also us as a family. We are kept up to date with all aspects of Mum's care, the atmosphere is relaxed but professional, there are regular social events for residents and families and some really interesting and helpful educational talks from experts within and outside the home on relevant topics like dementia, Mum has some challenging behaviour that came with her dementia but staff are always kind and flexible with their approach to Mum, making her feel safe. We have had several awful experiences at other homes and, as a family, feel very lucky Mum is a resident at Bluebirds.
Very polite and caring staff. Always available if needed. Visiting is always easy to arrange. Thoroughly satisfied with the care provided.
All staff appear extremely friendly and caring towards residents and their families. Management appears to give care and support to their staff, resulting in a happy working environment for both staff and residents. The home appears to be extremely clean and well kept. Covid policy adhered to - which is good for all residents and staff. Well done!
The Care is excellent and the staff and residents are like a small family. They keep in touch with family at all times and are just fab. The activities arranged for residents are great. We have had experience with other homes but none as good as PJ Care. Their response to Covid-19 and the protection of staff and residents was brilliant.
We have always felt so comfortable with my dad being at bluebirds. They really care about all the residents, and are always striving to improve their service. The food is exceptional, even when catering for different nutritional/swallowing requirements. The activities are always so thoughtful and varied. An excellent nursing home. Thank you!
I was very pleased to find this care home for my husband as he has complex neurological needs and needs specialist care. There are few homes that can provide this type of care for young on set and it took a while to find Bluebirds. After many experiences in other homes for respite etc. I wanted my husband to benefit from this small, friendly and well-run home and feel he is well taken care of.
My partner has been a resident now for nearly a year and I visit weekly. The quality of care is excellent. Facilities always to the highest standard. Rooms are always clean and residents well looked after. There is also a very low staff turnover which speaks highly of the overall atmosphere in the home. I am very happy that she is there.
Ratio of carers good. Staff always ready to speak to me regarding my husbands care. Do their best to fulfil wishes. Entertainment provided and resdients encouraged to participate. Visits and trips arranged. Good atmosphere.
Excellent facility, dignified care and caring staff. Extremely happy with the care home.
The staff deal with highly complex individual needs. It is not an easy job and certainly not financially rewarding but very important none the less. On the whole, they are cheerful and professional. The environment is bright and clean.
All staff are kind, made a big effort to get to know my dad as a person. This has helped them work out how best to meet his needs. The unit has always been really accommodating to allow family visits/outings. There are few agency staff which helps residents who have behaviour needed proper management, as agency often not so well trained.
Overall quality excellent. Always kept informed. Brother treated with respect.
Mallard House staff are extremely caring and friendly and take great care to ensure all the residents are included while also helping them to have maximum independence. My father has improved astonishingly well during the time he has been there and seems very happy and contented to stay. The entertainment and trips out are a real bonus.
The care and love shown to my brother has been exceptional. All staff have shown patience and allowed him to maintain his dignity under very difficult situations.
I have found the support of the MDT team. (Psychologist, psychiatrist, physio, OT, unit manager, nurses). Invaluable in their support.
Wonderful home, caring staff who cater for specialist needs. Brilliant food, well maintained, lots of staff. Activities suited to individual and wide range.
PJ Care Bluebirds offers what I believe to be a unique care service and is a breath of fresh air compared to other care homes we'd visited. Bluebirds is able to manage complex needs and deal with certain dementia patients. Time is taken to ensure that residents backgrounds are understood. They demonstrate a level of persistence, second to none, when faced with issues around administering medication. Staff are always welcoming and approachable and even in times that are busier than usual and admin and maintenance are very good.