Submit a Review for Kents Hill Care Home
50 Tunbridge Grove, Kents Hill, Milton Keynes, MK7 6JD
View Full Details of Kents Hill Care HomeLatest Reviews for Kents Hill Care Home
25 March 2025
My husband came to Kents Hill Care Home four years ago, and has deteriorated considerably during that time, but has had excellent and professional nursing care as his needs have increased. The staff throughout the care home are very caring and friendly, to me as well as to my husband, especially the reception staff, and I would not hesitate to recommend the care home to others.
21 March 2025
I found Kents hill staff always friendly , everyone spoke on entering and in corridors. One staff member in particular was amazing , you are very lucky to have her on your staff, she is very 'in tune' and empathetic with relatives and the resident always went the extra mile! Catering staff were polite and always knocked on door before entering room. Receptionists always greeted us. Clean and comfortable rooms . Would recommend your care home..
13 December 2024
My nan joined Kent's Hill on her journey to end of life. My nan has continually been made to feel comfortable making fantastic relationships with all of the staff in the home they all treat her with the utmost respect and kindness they value the dignity, she deserves. As a carer myself for many years, I was very skeptical about how she was going to be treated and I can't honestly say with my hand on my heart I wouldn't change it for the world all of the staff on the nightingale floor have become an extended family.
29 August 2024
Very caring staff - kind and gentle. Property - clean, tidy and smells fine. Residents treated with dignity at all times. Rooms adequate, but comfortable.
29 August 2024
I am unsure if I would recommend the home. Head office needs to be far more supportive and put some of the vast revenue they take and put back into the maintenance of the grounds and bedrooms. My mother's room needs attention and so does the bathroom. The garden is a mess with dangerous slabs which you have known about for some time. There have been some issues with quality of care and items going missing but have been resolved. Management needs more support from head office. No reply from email to head office!
06 September 2023
Always a friendly reception from the staff when I visit my sister at Kents Hill. Rooms and communal spaces are always clean and well kept. Feels like a home from home and the residents feel it is their home. Care is excellent, with just the right mix of professionalism and informality. Would certainly recommend it.
12 June 2023
Our mum is so happy at Kents Hill and I can see why. Every member of staff is positive, smiley and always willing to talk. The home is exceptionally clean and decorated modernly - from the inviting reception to the cosy dining area. Entertainment is always available and the staff work tirelessly to ensure the residents are engaged and happy. The coronation and jubilee parties were so well organised and it was so lovely to be invited to eat, drink and celebrate with all the residents. Can’t recommend this amazingly run care home enough.
12 June 2023
100% recommend Kents Hill Care Home. It is home to my mum and my family. Every member of staff have welcomed us with open arms and support! The reception staff in particular are so so kind and make every effort in treating my mum with respect and patience.
12 June 2023
The most welcoming, caring and warm atmosphere. All staff show so much respect and care to patients and visitors. My mum is always clean and happy. Everyone speaks to her whenever they pass her and this is lovely to see. A very inclusive and calm environment.
31 May 2023
All staff are friendly, professional and care so much for the residents and their relatives. Staff always go the extra mile in kind, thoughtful ways, paying attention to detail. A fabulous home, giving peace of mind to our family for our ninety year old Father's care.
08 September 2022
Moving your vulnerable parent into a care home is a stressful exercise so we were delighted to find that Kents Hill is an excellent care home and the staff are exemplary. They are welcoming, caring, respectful and highly professional. Mum is happier at Kents Hill than she has been for years and we are delighted with our choice. Thank you to all at Kents Hill for your dedication and your care.
28 June 2022
The place is so clean and all the staff are so friendly, it’s more like a hotel than a care home. The rooms are decorated lovely with carpet and there is no clinical feel about it at all. It’s so relaxing and both my nan and grandad have been here and, honestly, I wouldn’t trust anyone else to give my nan a lovely stay for the last few months of her life. Another good point is that the staff will always make sure to have a catch-up with you about your family residents' progress and information on what’s happening with them. I honestly couldn’t recommend this place enough, always leave feeling my nan is safe and extremely well looked after which is more than a relief. Thank you so much.
16 May 2022
I cannot praise Kents Hill Care Home management and staff enough for their dedication, professionalism and attentiveness, which made the hard decision to place my mum in a care home so much easier. It is wonderful to see the positive interaction between all the staff and the residents and the fondness and friendliness shown so often. The weekly activities programme is great for Mum's stimulation and the mere fact that the families are informed of these in a weekly newsletter, via email, is another indication of the care home's very special caring role. There are even activities at the weekends. I feel very fortunate to have my mind at rest knowing that my mum is cared for in the best possible way. Also that I am only a short walk away from her for my visits.
22 July 2021
Our dad was only in Kents Hill Care Home for three days as he sadly passed away. In his time there, he received the most wonderful, genuine care full of love and respect. All the staff he came into contact with were wonderful. One lady was just perfect, so loving and gentle with him. She cared with her whole being, she even mothered my sister and I. We will be eternally grateful that our dad spent his last days in her care.
28 June 2021
My dad celebrated his 100th birthday recently at Kents Hill Care Home, where he has been a resident for over 8 years. The management and staff provided us with a function room for the family to celebrate, with balloons and decorations, food and hot drinks and even a birthday cake lovingly made by one of the care home chefs. At least 3 members of staff came in on their day off to make it a really special day, just another example of staff going above and beyond their duties that we’ve witnessed in the last 8 years. My family and I were so very grateful to be able to spend this special time with Dad.
19 November 2020
Caring and professional team in a clean and pleasant environment. Everyone I have met has been kind and helpful.
17 November 2020
During the last 7-months of Covid restrictions, it is reassuring to know mum is being well cared for in a safe environment. It is so hard not having the freedom to visit her in her room anymore. The staff at Kents Hill are warm and friendly, and I often drop off letters and little treats for mum, and they give me updates on how she is. I truly appreciate everything they do to ensure the happiness and well being of everyone in their care and working selflessly in these difficult times.
13 April 2020
My Mother has been a Resident for almost 2 years now and was on a lot of different medication. Her condition was in decline and she needed her food to be pulped up and she could only drink through a straw. She could hardly walk and communication was difficult. One of the Senior Care Staff noticed this and researched the medication Mum was on and then suggested to the GP that they might try reducing some of her tablets. The GP agreed and this was done. It wasn't long before improvements started to materialise. It's now a few months later and Mum is a different person. She is walking, talking, doesn't need her food to be pulped and doesn't need a straw to drink. Her mind is now active and we have our Mum back! She talks to us just like she used to, is bright and alert and is even encouraging other residents to exercise. She is now able to read books again, which she does rather than sleeping all of the time. We are so grateful to have our Mum's health improve so drastically. Thank you!
04 March 2020
We chose this home for my dad, as it is Morden with a friendly cozy feel. The rooms are a reasonable size, there is access to a lovely garden patio area, small lounge dining areas, a small shop and coffee shop on site. There are lots of activities available if the residents would like to take part in which they are encouraged to do. There are regular visits from local schools and the community which the residents seem to enjoy and nothing seems too much for the staff. We found the perfect place for dad knowing he would be happy, safe and well cared for.
28 February 2020
When the time came when my Mother in Law needed to go into residential care I researched several care homes in the area and when my wife and I came to look at Kents Hill Care Home we knew straight away it was the one we wanted her to be. It is clean and bright and doesn't have the "feel" of a care home. The staff are all friendly, helpful and informative and my Mother in Law has settled in well. She enjoys the activities put on by the entertainment staff and there are several carers who look after her on a daily basis she is very fond of.
Latest Reviews for Kents Hill Care Home
25 March 2025
My husband came to Kents Hill Care Home four years ago, and has deteriorated considerably during that time, but has had excellent and professional nursing care as his needs have increased. The staff throughout the care home are very caring and friendly, to me as well as to my husband, especially the reception staff, and I would not hesitate to recommend the care home to others.
21 March 2025
I found Kents hill staff always friendly , everyone spoke on entering and in corridors. One staff member in particular was amazing , you are very lucky to have her on your staff, she is very 'in tune' and empathetic with relatives and the resident always went the extra mile! Catering staff were polite and always knocked on door before entering room. Receptionists always greeted us. Clean and comfortable rooms . Would recommend your care home..
13 December 2024
My nan joined Kent's Hill on her journey to end of life. My nan has continually been made to feel comfortable making fantastic relationships with all of the staff in the home they all treat her with the utmost respect and kindness they value the dignity, she deserves. As a carer myself for many years, I was very skeptical about how she was going to be treated and I can't honestly say with my hand on my heart I wouldn't change it for the world all of the staff on the nightingale floor have become an extended family.
29 August 2024
Very caring staff - kind and gentle. Property - clean, tidy and smells fine. Residents treated with dignity at all times. Rooms adequate, but comfortable.
29 August 2024
I am unsure if I would recommend the home. Head office needs to be far more supportive and put some of the vast revenue they take and put back into the maintenance of the grounds and bedrooms. My mother's room needs attention and so does the bathroom. The garden is a mess with dangerous slabs which you have known about for some time. There have been some issues with quality of care and items going missing but have been resolved. Management needs more support from head office. No reply from email to head office!
06 September 2023
Always a friendly reception from the staff when I visit my sister at Kents Hill. Rooms and communal spaces are always clean and well kept. Feels like a home from home and the residents feel it is their home. Care is excellent, with just the right mix of professionalism and informality. Would certainly recommend it.
12 June 2023
Our mum is so happy at Kents Hill and I can see why. Every member of staff is positive, smiley and always willing to talk. The home is exceptionally clean and decorated modernly - from the inviting reception to the cosy dining area. Entertainment is always available and the staff work tirelessly to ensure the residents are engaged and happy. The coronation and jubilee parties were so well organised and it was so lovely to be invited to eat, drink and celebrate with all the residents. Can’t recommend this amazingly run care home enough.
12 June 2023
100% recommend Kents Hill Care Home. It is home to my mum and my family. Every member of staff have welcomed us with open arms and support! The reception staff in particular are so so kind and make every effort in treating my mum with respect and patience.
12 June 2023
The most welcoming, caring and warm atmosphere. All staff show so much respect and care to patients and visitors. My mum is always clean and happy. Everyone speaks to her whenever they pass her and this is lovely to see. A very inclusive and calm environment.
31 May 2023
All staff are friendly, professional and care so much for the residents and their relatives. Staff always go the extra mile in kind, thoughtful ways, paying attention to detail. A fabulous home, giving peace of mind to our family for our ninety year old Father's care.
08 September 2022
Moving your vulnerable parent into a care home is a stressful exercise so we were delighted to find that Kents Hill is an excellent care home and the staff are exemplary. They are welcoming, caring, respectful and highly professional. Mum is happier at Kents Hill than she has been for years and we are delighted with our choice. Thank you to all at Kents Hill for your dedication and your care.
28 June 2022
The place is so clean and all the staff are so friendly, it’s more like a hotel than a care home. The rooms are decorated lovely with carpet and there is no clinical feel about it at all. It’s so relaxing and both my nan and grandad have been here and, honestly, I wouldn’t trust anyone else to give my nan a lovely stay for the last few months of her life. Another good point is that the staff will always make sure to have a catch-up with you about your family residents' progress and information on what’s happening with them. I honestly couldn’t recommend this place enough, always leave feeling my nan is safe and extremely well looked after which is more than a relief. Thank you so much.
16 May 2022
I cannot praise Kents Hill Care Home management and staff enough for their dedication, professionalism and attentiveness, which made the hard decision to place my mum in a care home so much easier. It is wonderful to see the positive interaction between all the staff and the residents and the fondness and friendliness shown so often. The weekly activities programme is great for Mum's stimulation and the mere fact that the families are informed of these in a weekly newsletter, via email, is another indication of the care home's very special caring role. There are even activities at the weekends. I feel very fortunate to have my mind at rest knowing that my mum is cared for in the best possible way. Also that I am only a short walk away from her for my visits.
22 July 2021
Our dad was only in Kents Hill Care Home for three days as he sadly passed away. In his time there, he received the most wonderful, genuine care full of love and respect. All the staff he came into contact with were wonderful. One lady was just perfect, so loving and gentle with him. She cared with her whole being, she even mothered my sister and I. We will be eternally grateful that our dad spent his last days in her care.
28 June 2021
My dad celebrated his 100th birthday recently at Kents Hill Care Home, where he has been a resident for over 8 years. The management and staff provided us with a function room for the family to celebrate, with balloons and decorations, food and hot drinks and even a birthday cake lovingly made by one of the care home chefs. At least 3 members of staff came in on their day off to make it a really special day, just another example of staff going above and beyond their duties that we’ve witnessed in the last 8 years. My family and I were so very grateful to be able to spend this special time with Dad.
19 November 2020
Caring and professional team in a clean and pleasant environment. Everyone I have met has been kind and helpful.
17 November 2020
During the last 7-months of Covid restrictions, it is reassuring to know mum is being well cared for in a safe environment. It is so hard not having the freedom to visit her in her room anymore. The staff at Kents Hill are warm and friendly, and I often drop off letters and little treats for mum, and they give me updates on how she is. I truly appreciate everything they do to ensure the happiness and well being of everyone in their care and working selflessly in these difficult times.
13 April 2020
My Mother has been a Resident for almost 2 years now and was on a lot of different medication. Her condition was in decline and she needed her food to be pulped up and she could only drink through a straw. She could hardly walk and communication was difficult. One of the Senior Care Staff noticed this and researched the medication Mum was on and then suggested to the GP that they might try reducing some of her tablets. The GP agreed and this was done. It wasn't long before improvements started to materialise. It's now a few months later and Mum is a different person. She is walking, talking, doesn't need her food to be pulped and doesn't need a straw to drink. Her mind is now active and we have our Mum back! She talks to us just like she used to, is bright and alert and is even encouraging other residents to exercise. She is now able to read books again, which she does rather than sleeping all of the time. We are so grateful to have our Mum's health improve so drastically. Thank you!
04 March 2020
We chose this home for my dad, as it is Morden with a friendly cozy feel. The rooms are a reasonable size, there is access to a lovely garden patio area, small lounge dining areas, a small shop and coffee shop on site. There are lots of activities available if the residents would like to take part in which they are encouraged to do. There are regular visits from local schools and the community which the residents seem to enjoy and nothing seems too much for the staff. We found the perfect place for dad knowing he would be happy, safe and well cared for.
28 February 2020
When the time came when my Mother in Law needed to go into residential care I researched several care homes in the area and when my wife and I came to look at Kents Hill Care Home we knew straight away it was the one we wanted her to be. It is clean and bright and doesn't have the "feel" of a care home. The staff are all friendly, helpful and informative and my Mother in Law has settled in well. She enjoys the activities put on by the entertainment staff and there are several carers who look after her on a daily basis she is very fond of.