Submit a Review for Gifford House Care Home
London Road, Bowers Gifford, Basildon, SS13 2EY
View Full Details of Gifford House Care HomeLatest Reviews for Gifford House Care Home
13 March 2025
The staff were friendly kind and efficient. He finally received top class care. He waa cared for around the clock wvery 2 hours ,24 hours. The family were so grateful.that our dad,hisband had the caee he got.
07 February 2025
For about three years I visited at least twice a week, two ladies I had responsibility for (acting on behalf of their next of kin). Both ladies were well cared for and both were loved dearly by the staff. The staff made sure all their physical needs were met with dignity. They were also invested to know these two ladies offering them friendship and warmth at the end of these ladies' lives. The staff were extremely supportive and caring. The whole team work well together.
24 January 2025
My mum arrived at Gifford House on the 1st of May having been diagnosed with bone cancer along with Alzheimer's in hospital. She was given just 12 weeks to live. With the care and devotion of the staff at Gifford House my mum was there for 36 weeks and truly surprised us all. From the minute I arrived with my mum from hospital to the minute I left after clearing her room the staff were wonderful. My mum had visitors from 11:30 am until her bedtime every single day of her stay. My dad visited every day and I was there 5 or 6 days a week. My aunts and family visited every day too. Whenever we arrived we were greeted with smiles and the staff weren't only kind to my mum but they were kind to all of us too. Mum didn't know she had cancer but they built her up over time and made her stronger and for some months she was very stable. The kindness, care and devotion shown to my mum by all the staff at Gifford House will never be forgotten and we are truly grateful to everyone who cared for my wonderful mum.
11 November 2024
I was delighted with the professional and welcoming attitude of the staff. They answered all questions promptly and seemed to be enjoying their work despite the obviously difficult environment. The home was very clean and looked well cared for, even the cleaning staff had a smile and 'hello' for residents. My overall impression was of a well-run facility.
01 October 2024
Very poor care, have repeatedly asked for my nan to have soft food, and help with eating, but this never happens. She had spilt her cornflakes from breakfast over herself, when I arrived to visit at 13.30, her bed was soaked with milk and she was covered in cornflakes. I've asked them to help her take her medications, they get left on her table and we find them in her bed. Bedding is dirty, food in her bed and is left. Her legs are covered in bruises, she has a wound on her bottom caused by being pulled up the bed on a sheet, none of this was reported to NOK. Putting incontinence pads on her when she's not incontinent, all she needs is help to the toilet, pure laziness. Shocking care.
11 September 2024
Mum's care at Gifford House was excellent. Throughout her time there she made lovely relationships and settled well. She was cared for extremely well by all of the staff. The family also felt so well supported during the last few weeks of mum's life. Thank you for looking after her and us and for the kindness shown at such a difficult time.
22 August 2024
My mum was at Gifford House on Linford Ward for 14 months. She was so well cared for by all the wonderful people who work there. We will always be grateful to them.
12 April 2024
We the daughters of a resident. Are very happy with Gifford House. There is plenty of parking. It is a lovely building and when you walk into the entrance and through the corridors it is very clean and smells fresh. The nursing and caring is second to none. All the staff are polite and friendly, nothing is too much for them. The food looks and smells lovely. The rooms are big, airy and bright. Our mum has been a lot better and seems happier since being at Gifford House. We wish we had moved Mum to Gifford House sooner. We would recommend Gifford House to anyone looking for a care or nursing care home.
14 March 2024
My dad was moved into Gifford house in September 2023 and I had heard such horror stories bout care homes. But this is the best place ever for my dad, he has flourished and put on weight always clean-shaven and washed clothes. I would never move him, he is there now for the duration. The staff are so helpful and kind and you can turn up any time of day and all the residents are happy and clean and if I have to go into care in the future this would be my home of choice.
02 February 2024
Overall, my husband had great care, he was always shaved, hair cut, clean and he was happy there, spoke about the different staff members with fondness. Sorry he had to move.
29 January 2024
To everyone at Gifford House. I would like to wish all the staff a very Merry Christmas and to take this opportunity to say a big thank you for all the excellent care and support I have been given. Especially many of the staff members, there are so many I could name, but the list is just too long. I had such a fear of coming to a care home, but that fear has very much been alleviated by all the staff. So again, thank you all. Merry Christmas and a very Happy New year!
25 January 2024
Gifford House have given the best care. I cannot thank all the staff enough for looking after my dad. I would also like to thank the staff for all the support they have given my mum and family. I would highly recommend anyone who has to make a difficult decision as Gifford House is like a home from home.
24 January 2024
Dad was taken into Gifford House in September 2023. He was extremely frail and very much in need of nursing support. Gifford House provided exceptional care with a very friendly approach. They took time to get to know Dad as a person and to understand his needs. The environment is clean and the decor is in lovely condition. I would certainly recommend this nursing home and I am more than grateful to all nurses and carers. Only drawback is it's very costly.
22 January 2024
All the staff at Gifford House were lovely to my dad in his last days. They were helpful to all our family and helped Dad keep his dignity to the last. They could not have done more for my dad or us.
11 January 2024
On behalf of our whole family please accept our heartfelt thanks for the care and dignity all the staff at Gifford House showed to our dear dad during the final two weeks of his life. He meant the world to us all and to see how well he was cared for made his passing a little easier to bear. We know the staff there made his time there relaxing and comfortable, they made sure that he always had his beloved walking stick on his bed as a comfort. The whole family were made welcome even though we sometimes took over the room.
28 September 2023
To all at Bowers Gifford Care Home, can i just say a huge big thanks for what you all did for our mum. The staff and sisters were all fantastic and, for the short time she was there, she was made very welcome and looked after. Again, thanks from the bottom of our hearts, son of passed resident.
17 August 2023
All staff are kind and caring, could not fault in any way. Highly recommend.
27 June 2023
My sister was admitted and was made very welcome. Her feet were done the next day, he hair was done the next day, and she had all her needs met and looked much better within the week. She has settled in really well, and all the staff are caring and proficient.
27 June 2023
We love one particular member of staff! She always makes us laugh and has time to spend a moment to chat. Lovely lady - excellent care.
27 June 2023
All the staff we have met while my father-in-law has been in Gifford House have been very friendly, helpful and caring. In particular, would like to say what a lovely person one lady is; she always makes us all laugh and spend a moment or two with us - an excellent carer. Also, special thanks to another member of staff who has been fantastic.
Latest Reviews for Gifford House Care Home
13 March 2025
The staff were friendly kind and efficient. He finally received top class care. He waa cared for around the clock wvery 2 hours ,24 hours. The family were so grateful.that our dad,hisband had the caee he got.
07 February 2025
For about three years I visited at least twice a week, two ladies I had responsibility for (acting on behalf of their next of kin). Both ladies were well cared for and both were loved dearly by the staff. The staff made sure all their physical needs were met with dignity. They were also invested to know these two ladies offering them friendship and warmth at the end of these ladies' lives. The staff were extremely supportive and caring. The whole team work well together.
24 January 2025
My mum arrived at Gifford House on the 1st of May having been diagnosed with bone cancer along with Alzheimer's in hospital. She was given just 12 weeks to live. With the care and devotion of the staff at Gifford House my mum was there for 36 weeks and truly surprised us all. From the minute I arrived with my mum from hospital to the minute I left after clearing her room the staff were wonderful. My mum had visitors from 11:30 am until her bedtime every single day of her stay. My dad visited every day and I was there 5 or 6 days a week. My aunts and family visited every day too. Whenever we arrived we were greeted with smiles and the staff weren't only kind to my mum but they were kind to all of us too. Mum didn't know she had cancer but they built her up over time and made her stronger and for some months she was very stable. The kindness, care and devotion shown to my mum by all the staff at Gifford House will never be forgotten and we are truly grateful to everyone who cared for my wonderful mum.
11 November 2024
I was delighted with the professional and welcoming attitude of the staff. They answered all questions promptly and seemed to be enjoying their work despite the obviously difficult environment. The home was very clean and looked well cared for, even the cleaning staff had a smile and 'hello' for residents. My overall impression was of a well-run facility.
01 October 2024
Very poor care, have repeatedly asked for my nan to have soft food, and help with eating, but this never happens. She had spilt her cornflakes from breakfast over herself, when I arrived to visit at 13.30, her bed was soaked with milk and she was covered in cornflakes. I've asked them to help her take her medications, they get left on her table and we find them in her bed. Bedding is dirty, food in her bed and is left. Her legs are covered in bruises, she has a wound on her bottom caused by being pulled up the bed on a sheet, none of this was reported to NOK. Putting incontinence pads on her when she's not incontinent, all she needs is help to the toilet, pure laziness. Shocking care.
11 September 2024
Mum's care at Gifford House was excellent. Throughout her time there she made lovely relationships and settled well. She was cared for extremely well by all of the staff. The family also felt so well supported during the last few weeks of mum's life. Thank you for looking after her and us and for the kindness shown at such a difficult time.
22 August 2024
My mum was at Gifford House on Linford Ward for 14 months. She was so well cared for by all the wonderful people who work there. We will always be grateful to them.
12 April 2024
We the daughters of a resident. Are very happy with Gifford House. There is plenty of parking. It is a lovely building and when you walk into the entrance and through the corridors it is very clean and smells fresh. The nursing and caring is second to none. All the staff are polite and friendly, nothing is too much for them. The food looks and smells lovely. The rooms are big, airy and bright. Our mum has been a lot better and seems happier since being at Gifford House. We wish we had moved Mum to Gifford House sooner. We would recommend Gifford House to anyone looking for a care or nursing care home.
14 March 2024
My dad was moved into Gifford house in September 2023 and I had heard such horror stories bout care homes. But this is the best place ever for my dad, he has flourished and put on weight always clean-shaven and washed clothes. I would never move him, he is there now for the duration. The staff are so helpful and kind and you can turn up any time of day and all the residents are happy and clean and if I have to go into care in the future this would be my home of choice.
02 February 2024
Overall, my husband had great care, he was always shaved, hair cut, clean and he was happy there, spoke about the different staff members with fondness. Sorry he had to move.
29 January 2024
To everyone at Gifford House. I would like to wish all the staff a very Merry Christmas and to take this opportunity to say a big thank you for all the excellent care and support I have been given. Especially many of the staff members, there are so many I could name, but the list is just too long. I had such a fear of coming to a care home, but that fear has very much been alleviated by all the staff. So again, thank you all. Merry Christmas and a very Happy New year!
25 January 2024
Gifford House have given the best care. I cannot thank all the staff enough for looking after my dad. I would also like to thank the staff for all the support they have given my mum and family. I would highly recommend anyone who has to make a difficult decision as Gifford House is like a home from home.
24 January 2024
Dad was taken into Gifford House in September 2023. He was extremely frail and very much in need of nursing support. Gifford House provided exceptional care with a very friendly approach. They took time to get to know Dad as a person and to understand his needs. The environment is clean and the decor is in lovely condition. I would certainly recommend this nursing home and I am more than grateful to all nurses and carers. Only drawback is it's very costly.
22 January 2024
All the staff at Gifford House were lovely to my dad in his last days. They were helpful to all our family and helped Dad keep his dignity to the last. They could not have done more for my dad or us.
11 January 2024
On behalf of our whole family please accept our heartfelt thanks for the care and dignity all the staff at Gifford House showed to our dear dad during the final two weeks of his life. He meant the world to us all and to see how well he was cared for made his passing a little easier to bear. We know the staff there made his time there relaxing and comfortable, they made sure that he always had his beloved walking stick on his bed as a comfort. The whole family were made welcome even though we sometimes took over the room.
28 September 2023
To all at Bowers Gifford Care Home, can i just say a huge big thanks for what you all did for our mum. The staff and sisters were all fantastic and, for the short time she was there, she was made very welcome and looked after. Again, thanks from the bottom of our hearts, son of passed resident.
17 August 2023
All staff are kind and caring, could not fault in any way. Highly recommend.
27 June 2023
My sister was admitted and was made very welcome. Her feet were done the next day, he hair was done the next day, and she had all her needs met and looked much better within the week. She has settled in really well, and all the staff are caring and proficient.
27 June 2023
We love one particular member of staff! She always makes us laugh and has time to spend a moment to chat. Lovely lady - excellent care.
27 June 2023
All the staff we have met while my father-in-law has been in Gifford House have been very friendly, helpful and caring. In particular, would like to say what a lovely person one lady is; she always makes us all laugh and spend a moment or two with us - an excellent carer. Also, special thanks to another member of staff who has been fantastic.