Submit a Review for Haven Lodge
Reckitt Close, Holland Road, Clacton-on-Sea, CO15 6PG
View Full Details of Haven LodgeLatest Reviews for Haven Lodge
19 March 2025
Just like to say a big thank you to the manager and all the staff at Haven Lodge for the amazing job they do nothing is ever too much trouble for them and I am so pleased we moved my cousin to Haven Lodge back in June 2024. Thank you.
07 February 2025
My sister is happy, clean and well cared for. I feel welcome when visiting my sister, often greeted by reception for a chat. All nurses and care staff are friendly and good natured. I suppose the only negative is that the staff seem very busy. More staff would be beneficial to residents to add a little extra quality time.
24 January 2025
My Dad spent his last 3 months at Haven Lodge and within this time the staff, whether nursing, carers, activity or housekeeping showed nothing but kindness and respect to my Dad and his family. Nothing seemed too much trouble and the dignity of each individual resident was looked after. We were kept informed of every change with Dad which was very appreciated. Haven Lodge makes you feel as if you are one big family. You soon realise that family and friends of other residents also support each other. I always felt Dad was in safe hands when we used Haven Lodge for respite, so it was an easy decision that this was where we wanted Dad to be, when caring for him at home was no longer a possibility. Thank you to everyone who looked after Dad for me. I would definitely recommend Haven Lodge.
15 August 2024
All staff are very friendly and helpful. Mum moved into the nursing home latter part of July this year and so far our experience has been very positive. All our queries have been dealt with quickly and satisfactorily.
24 June 2024
Wonderful care home with a brilliant lifestyle/care team. The atmosphere is very friendly with a variety of activities taking place on a day-to-day basis. This care home stands out from all the rest with celebrations for residents and their families all welcome including the recent superb D-Day celebration.
17 May 2024
Our mother entered under covid restrictions, without us even stepping into the home. When we were allowed in we found the staff to be pleasant, helpful and open to our observations (positive and, occasionally, negative). The home has benefitted from some TLC over the last few months and it looks better, the rooms could do with some TLC too. There's a choice of food which always looks and smells nice. Our mother, 96 and mobile, doesn't need as much assistance as many residents but she does have dementia. When she gets in a pickle the staff have strategies to help her. The home has a wonderful lifestyle coach who organises lots of entertainment and activities. My mother, however, is lonely, the staff are extremely busy and have little time to sit and chat with her (sadly the other residents are not on her wavelength). We visit regularly and the staff are happy for us to call Mum for a chat.
23 February 2024
From the first time I visited Haven Lodge to re-connect with my son, I was made to feel welcome, and comfortable by the staff members who all seemed totally engaged in their work and committed to the resident's best care. And during all subsequent visits, I have found nothing to change that first impression, in fact, it seems to have become a better environment each time for both us visitors and the residents. I have now become a regular and when I visit my son I now see familiar faces among both. The place is always clean, and warm, with a happy ambience and is a credit to all the staff there. If I have any concerns or queries I have always received the full attention and advice of senior staff, both nursing and management. We live quite a distance away and get down as often as we can, so it is nice to know my son gets such good care, and I am confident that the staff will inform me of any problems.
11 January 2024
All the staff and management give a second-to-none service, all are approachable and will help in any way they can. Activities for residents are excellent and all are encouraged to get involved. A system of video calls to family members of residents who live abroad or are unable to visit for whatever reason would be a bonus. All in all, a first-class care home. Well done to all concerned.
30 August 2023
Just so pleased with the care and dedication the staff give to my mum. The food is very good, with staff helping out residents when needed. The overall experience of all our family is excellent we are made welcome and told to treat Haven Lodge just like Mum's home.
14 August 2023
Really made to feel at home and felt confident the resident was well taken care of. The staff were very friendly and helpful and were careful to respect the fact I had a small child with me. Thank you!
26 July 2023
Excellent nursing care in a well-staffed friendly environment. The individuals’ needs are considered and residents are encouraged to participate in well-run appropriate activities. Management were approachable, listened and acted on concerns and requests.
05 July 2023
I am very pleased with the care and nursing my husband receives. The care staff are amazing, the surroundings are light, bright and kept very clean. The management are always available if needs be. This has been the case since my husband arrived here a year ago.
05 July 2023
I am very happy with all work. The people at the home, thank you.
19 December 2022
This nursing home is fantastic. The care given to my mum is amazing and I cannot praise them enough. My mum is so happy and content in Haven Lodge. Both my sister and myself are so grateful to the staff and management.
09 November 2021
My sons and I could not have wished for my husband to be in a more kind, caring place we knew he was safe and very well looked after. I thank everyone from the bottom of my heart.
13 September 2021
Found the home is safe and the staff are helpful and keep me informed on how my wife is doing. Having not been at the home long I am happy my wife is being well looked after.
10 September 2021
I am welcomed in the home. Everyone is helpful and I am kept up to date with my wife's progress.
06 October 2020
I found the staff very helpful and very thorough when I arrived at my visit with PPE and keeping me informed of any changes in the visiting programme and also good information on the patient's health.
12 February 2020
I am very happy with the care my husband receives from every member of staff with his meals, cleanliness and support.
09 June 2019
A very nice nursing home. Staff are very helpful and friendly. My sister-in-law is very happy there. Very well looked after. I do not have to worry about her, if there is a problem I know the staff will phone me.
Latest Reviews for Haven Lodge
19 March 2025
Just like to say a big thank you to the manager and all the staff at Haven Lodge for the amazing job they do nothing is ever too much trouble for them and I am so pleased we moved my cousin to Haven Lodge back in June 2024. Thank you.
07 February 2025
My sister is happy, clean and well cared for. I feel welcome when visiting my sister, often greeted by reception for a chat. All nurses and care staff are friendly and good natured. I suppose the only negative is that the staff seem very busy. More staff would be beneficial to residents to add a little extra quality time.
24 January 2025
My Dad spent his last 3 months at Haven Lodge and within this time the staff, whether nursing, carers, activity or housekeeping showed nothing but kindness and respect to my Dad and his family. Nothing seemed too much trouble and the dignity of each individual resident was looked after. We were kept informed of every change with Dad which was very appreciated. Haven Lodge makes you feel as if you are one big family. You soon realise that family and friends of other residents also support each other. I always felt Dad was in safe hands when we used Haven Lodge for respite, so it was an easy decision that this was where we wanted Dad to be, when caring for him at home was no longer a possibility. Thank you to everyone who looked after Dad for me. I would definitely recommend Haven Lodge.
15 August 2024
All staff are very friendly and helpful. Mum moved into the nursing home latter part of July this year and so far our experience has been very positive. All our queries have been dealt with quickly and satisfactorily.
24 June 2024
Wonderful care home with a brilliant lifestyle/care team. The atmosphere is very friendly with a variety of activities taking place on a day-to-day basis. This care home stands out from all the rest with celebrations for residents and their families all welcome including the recent superb D-Day celebration.
17 May 2024
Our mother entered under covid restrictions, without us even stepping into the home. When we were allowed in we found the staff to be pleasant, helpful and open to our observations (positive and, occasionally, negative). The home has benefitted from some TLC over the last few months and it looks better, the rooms could do with some TLC too. There's a choice of food which always looks and smells nice. Our mother, 96 and mobile, doesn't need as much assistance as many residents but she does have dementia. When she gets in a pickle the staff have strategies to help her. The home has a wonderful lifestyle coach who organises lots of entertainment and activities. My mother, however, is lonely, the staff are extremely busy and have little time to sit and chat with her (sadly the other residents are not on her wavelength). We visit regularly and the staff are happy for us to call Mum for a chat.
23 February 2024
From the first time I visited Haven Lodge to re-connect with my son, I was made to feel welcome, and comfortable by the staff members who all seemed totally engaged in their work and committed to the resident's best care. And during all subsequent visits, I have found nothing to change that first impression, in fact, it seems to have become a better environment each time for both us visitors and the residents. I have now become a regular and when I visit my son I now see familiar faces among both. The place is always clean, and warm, with a happy ambience and is a credit to all the staff there. If I have any concerns or queries I have always received the full attention and advice of senior staff, both nursing and management. We live quite a distance away and get down as often as we can, so it is nice to know my son gets such good care, and I am confident that the staff will inform me of any problems.
11 January 2024
All the staff and management give a second-to-none service, all are approachable and will help in any way they can. Activities for residents are excellent and all are encouraged to get involved. A system of video calls to family members of residents who live abroad or are unable to visit for whatever reason would be a bonus. All in all, a first-class care home. Well done to all concerned.
30 August 2023
Just so pleased with the care and dedication the staff give to my mum. The food is very good, with staff helping out residents when needed. The overall experience of all our family is excellent we are made welcome and told to treat Haven Lodge just like Mum's home.
14 August 2023
Really made to feel at home and felt confident the resident was well taken care of. The staff were very friendly and helpful and were careful to respect the fact I had a small child with me. Thank you!
26 July 2023
Excellent nursing care in a well-staffed friendly environment. The individuals’ needs are considered and residents are encouraged to participate in well-run appropriate activities. Management were approachable, listened and acted on concerns and requests.
05 July 2023
I am very pleased with the care and nursing my husband receives. The care staff are amazing, the surroundings are light, bright and kept very clean. The management are always available if needs be. This has been the case since my husband arrived here a year ago.
05 July 2023
I am very happy with all work. The people at the home, thank you.
19 December 2022
This nursing home is fantastic. The care given to my mum is amazing and I cannot praise them enough. My mum is so happy and content in Haven Lodge. Both my sister and myself are so grateful to the staff and management.
09 November 2021
My sons and I could not have wished for my husband to be in a more kind, caring place we knew he was safe and very well looked after. I thank everyone from the bottom of my heart.
13 September 2021
Found the home is safe and the staff are helpful and keep me informed on how my wife is doing. Having not been at the home long I am happy my wife is being well looked after.
10 September 2021
I am welcomed in the home. Everyone is helpful and I am kept up to date with my wife's progress.
06 October 2020
I found the staff very helpful and very thorough when I arrived at my visit with PPE and keeping me informed of any changes in the visiting programme and also good information on the patient's health.
12 February 2020
I am very happy with the care my husband receives from every member of staff with his meals, cleanliness and support.
09 June 2019
A very nice nursing home. Staff are very helpful and friendly. My sister-in-law is very happy there. Very well looked after. I do not have to worry about her, if there is a problem I know the staff will phone me.