Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
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Latest Reviews for Hawthorn Bungalow

stars
stars 11 February 2016
Bluebell staff have been so helpful and the care given was first class to our Brother. When he passed away recently one staff especially went over and above to support us at this difficult time. We have been visiting for some time and have developed great friendships with all the residents. It is a lovely homely bungalow, very clean and everyone is so friendly. Bluebell has been a huge part of our lives as my Brother's home, we have enjoyed many social occasions and my Brother was always fully involved in so many things including staff recruitment and organising events. My Brother was supported on holiday and more recently enjoyed a lovely trip to Hampshire and staff really supported him to organise this and he was so happy. We can not thank staff enough and would highly recommend this Nursing home.
Review from Margaret & Sonny W (Sister of Resident/Service User)